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Geek Squad - Best Buy

Computer Repair, Computer Sales, Appliance Sales and Installation,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.8
punctuality
4.4
Showing 1-5 of 5 reviews

barbara C.
06/2013
5.0
appliance sales
  + -1 more
I had an excellent experience with them. They delivered the product when they said they would and they installed it but they were a little late. They are competitive. I will go to them again in the future.
Description of Work: I bought a dishwasher from Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark G.
05/2013
4.0
computer repair
  + -1 more
Asked for work to be done because the computer was not functioning properly. They did not try to find the problem but only did what was asked of them in upgrades. When we brought the computer home it still had the same problem so we took it back again. This time we did not ask for any upgrades, they were done the first time, we just asked for a solution to whatever the problem was. A $60 fix and it finally worked again. My husband really wanted the upgrades so I will not fault them for the $700 cost but I did not enjoy having to take it back a second time to fix what the real problem was. All in all they did a great job and I am not sorry for the work.
Description of Work: Replaced the hard drive, upgraded the Windows to 7 and after a second visit, replace the picture chip

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$760

judy J.
06/2012
5.0
computer repair, computer sales
  + 0 more
They have set up all my computers and got them ready to go. They keep all the records and know what to put on them. They know where to go when I take them back in to correct any problems because they are familiar with them. I haven't had any problems with them.
Description of Work: I used Best Buy for computer repair. I have 4 computers and I have purchased all of them there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Charles A.
04/2012
5.0
camcorder repair
  + -1 more
I would give them a B overall.
Description of Work: I have my camcorder warranty through them.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

REBEKAH W.
07/2005
5.0
home theater design
  + -1 more
WE LOOKED INTO SEVERAL COMPANIES BUT THEY WHERE ALL FIRST COME FIRST SERVE. WE CALLED BEST BUY AND THEY SCHEDULED US AN APPOINTMENT AND WE ARRIVED 5 MIN. EARLY AND THEY WHERE WAITING FOR US. IT TOOK LESS THAN AN HOUR AND EVERYTHING HAS BEEN WORKING FINE. IT WAS REALLY NICE TO BE ABLE TO MAKE AN APPOINTMENT CONSIDERING WE HAD OUR INFANT SON WITH US.
Description of Work: WE HAD A NEW CD PLAYER PUT INTO OUR TRUCK THAT WE HAD JUST BOUGHT. WE WHERE ABLE TO SCHEDULE AN APPOINTMENT AND THEY WHERE READY FOR US WHEN WE GOT THERE. IT TOOK LESS THAN AN HOUR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26.42

    Contact information

    12820 South Fwy, Burleson, TX 76028

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Appliance Sales and Installation,
    Camcorder Repair,
    Stereo and Home Theater Systems,
    TV Sales,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    12820 South Fwy, Burleson, TX 76028

    www.geeksquad.com/repair