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Steam Pro

Carpet Cleaning, Upholstery Cleaning

About us

SteamPro is a locally owned and operated tile, grout and carpet cleaning company. We pride ourselves on customer service and attention to detail. We offer world class service at affordable pricing. Once you receive our services it is guaranteed that you will rest easier knowing your home is a much cleaner and healthier environment. 24/7 Emergency water extraction available upon request.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile cleaning, upholstery cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Cynthia M.
04/2018
5.0
carpet cleaners
  + -1 more
Davis R. Gibson of Steam Pro is the consummate professional. He responded to my inquiry very quickly, showed up exactly on time, his work more than met my expectations and he was a delight to work with. With two large dogs and a cat my carpet looked a bit like a science project before, but looks like new again. No pressure to upsell my relatively small job. I can’t say enough good things about him and wish him all the best!
Description of Work: One room of wall to wall one one area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Steam Pro
Thank you Mrs.[Member Name Removed], It was a pleasure meeting you and hope we do business again.

Cindi M.
02/2018
5.0
carpet cleaners
  + -1 more
Absolutely love Steam Pro! My carpets look wonderful. He took the extra time to treat all our problem areas and make sure everything looked perfect before he left! I will definitely hire Steam Pro again.
Description of Work: Carpets cleaned for whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Steam Pro
Thank you [Member Name Removed] for the review and trusting us to do the job. we strive to build the best cleaning business around!

Alisha S.
06/2017
5.0
carpet cleaners
  + -1 more
I have never been more satisfied with a job. David was prompt, kind, respectful, and most of all very knowledgeable. He took pride in his work and went above what he needed to explain and make sure we understood the process.
Description of Work: I needed the carpets in my house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam Pro
It was our pleasure Mrs.[Member Name Removed]. We loved meeting yall and look forward to our next appointment.

Ivonne B.
05/2017
5.0
carpet cleaners
  + -1 more
I just moved into a new apartment and wanted my carpet cleaned. I read the reviews of SteamPro and decided to request a quote. Their rate was very reasonable for my 1bd/1ba apartment (lower that other quotes I got for the same job). SteamPro was on time for the appointment and immediately checked the carpet for stains, he said that the carpet had clearly already been professionally cleaned recently. He offered to re-clean it if I'd still like to, but that it was my choice and he wouldn't want me wasting my money(neither did I). I decided not to have it cleaned and he didn't charge me at all for the time he set aside for my appointment. I was very surprised and pleased to have chosen a service provider with such ethic and professionalism. If I ever need my carpet cleaned, I will call them again for sure.
Description of Work: I moved into a new apartment and wanted to make sure the carpet was really clean, so I decided to hire someone to professionally clean it.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam Pro
Thank You Mrs.[Member Name Removed], We have found honesty to always be the best policy. I was happy to come out and be able to ease your mind about your new apartment. We really appreciate the time you set aside to leave us a review. Please contact us in the future when you are ready for our services.

Sharon W.
05/2017
5.0
carpet cleaners
  + -1 more
outstanding! Courteous, professional, did a great job
Description of Work: carpet cleaning with pet stains in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam Pro
Thank You Mrs. [Member Name Removed] for the review. It was a pleasure helping you and your husband.

Connie D.
04/2017
5.0
carpet cleaners
  + -1 more
David did an excellent job!! The carpets look great and the smells are gone too! 100% improvement!! Including a before and after picture to show the difference!
Description of Work: Needed our carpets cleaned to remove pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam Pro
[Member Name Removed], Thank you for the review, it was a pleasure to help you restore your carpets. We are very pleased that you are happy with the service. If you need your tile or carpets cleaned again, please contact us. David Gibson SteamPro LLC

cathryn P.
02/2014
5.0
carpet cleaners
  + -1 more
Steam Pro was subcontracted by Lonestar Carpet Care to clean my carpets after I purchased a Groupon from Lonestar. I am so glad they subcontracted my job! The owner, David, surprised me by actually sticking to the appointment time I had requested from Lonestar (I had previously tried three times and not heard a single word from Lonestar). He took the time to talk to me about the condition of my carpet before he started, and what to expect. He was honest, and explained other options I could try if the stains did not come out. I paid extra for pet treatment, and he applied a deodorizer for free! My house has never smelled this good! David did a great job. I was impressed that he took the time to address all of my concerns and seemed to actually care about getting my carpet clean. Thank you, David!
Description of Work: I had my downstairs carpet steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Tina K.
06/2013
4.0
carpet cleaners
  + -1 more
The service was good and the price was reasonable. I knew the guys from around here. They are really nice guys. They took their time and did a thorough job on the cleaning.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Steam Pro
Hi [member name removed], My name is David Gibson and I have recently bought this company from Rick. I was looking over your old invoice (#002172) date 4/15/12 and I would like a chance to earn that last A rating from you. I have great respect for Mr. Box and honor all his agreements from previous clients and I would like to rectify any/all wrong doings that may have occurred before I bought this company. Thank you for your time as well as your review and I hope you will continue to use Steam Pro in the future. TY, D. Gibson

    Contact information

    1705 Chestnut Springs, Bulverde, TX 78163

    http://www.steamprotx.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Steam Pro is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Steam Pro accepts the following forms of payment: Check
    Yes, Steam Pro offers free project estimates.
    Yes, Steam Pro offers eco-friendly accreditations.
    No, Steam Pro does not offer a senior discount.
    Yes, Steam Pro offers emergency services.
    No, Steam Pro does not offer warranties.
    Steam Pro offers the following services: Carpet cleaning, tile cleaning, upholstery cleaning

    Contact information

    1705 Chestnut Springs, Bulverde, TX 78163

    http://www.steamprotx.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM