White Knight Pest Control Inc

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unknown

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The work has been okay.

SATISFIED

OK

great

They have shown up as promised. They have treated but we still have seen a few bugs. They have been courteous, professional, and they wear uniforms which is a plus.

It has turned out very well. They are very prompt and show up when they say they will come to your home. They were cheaper than a lot of other places that I received quotes from.

They are responsive, which is most important to me. They are also flexible with their schedule.

They seem to be accessible if I needed them in-between their regular schedule appointments.

I called for a technician to come out, give an estimate, etc. Was told someone would call me back in less than an hour. That was a day and a half ago and no one has called yet. That's irresponsible and reflects badly on their service. I'm sick of calling businesses back to remind them I want to give them my business.Won't do it anymore.

They have always done what they said they would do. Any time I have needed them to come out other than their regularly scheduled time; they have done so and handled my problem. I would recommend them. They were punctual, responsive, and professional. I will continue to use this provider.

I would not use them and would not recommend them to anybody. Their products didn’t work. I don’t remember if they were here on time, so I don’t know how to rate them on punctuality. The manager was supposed to call me back and he never did. They are not a good company.

They come out every two months. They are easy to work with.

They come out quarterly. I've been using them since June. They are alright. I actually in the summer time noticed a couple of scorpions that got into our home. I called them right away and they did come out the next days to spray. I was scared of these little scorpions. I've never had them until this last summer. They are probably about two inches long and they have a little hook on. One time it happened to appear in my kitchen and I was freaked out. I called the bug place and they came out and sprayed the next day. It sometimes happens down here because of the drought and they were looking for water. White Knight is good.

They did a great job when they came and serviced my house. They did a great job. They got rid of all the bugs and ants around my house. They sprayed inside and outside the house. I went with another company because they had a better product. I don’t know if White Knight did this or not. I noticed that some wasp nests had opened on my second floor ceiling and they sprayed for that as well. Their sales pitch was high when they came to tell me what services they do. However, they do a good job. They were willing to come back and spray again if I notice anything after a month after they came and they would not charge me anything. I would definitely use them again for their price.

Their servicemen are always extremely polite and remember to close the gate to the backyard when they leave (a tiny detail but very important to me). The one time I've found ants in the yard I called and they came back to service again.

They were prompt at spraying the house but I continued to see scorpions and other bugs inside and outside the house. I was eaten alive by chiggers after clearing some brush where they were supposed to spray. I won't use these guys again.

We noticed a lot of insects when we first moved into this house and wanted them treated right away. We had used White Knight previously on a quarterly basis and were very satisfied, so we called them again. Tim arrived promptly and treated the entire property (1/3 acre) within an hour. He also installed termite stations, which we hadn't even asked for. The treatment included a 30 day warranty and Tim advised us to call as soon as we noticed any problems (especially fire ants, the little monsters), and he would do another treatment at no charge. The ant hills did pop up again after a couple weeks, so we called and someone came back within a couple days to treat the entire yard again. It's been 2 months now and we haven't noticed any problems with insects inside or out. Once we finish landscaping the back yard, we'll probably continue with White Knight on a quarterly basis for maintenance.

Called to get an estimate. Girl who answered was most likely a preteen or high school-aged person. Poor phone etiquette. She stated that the person who gives estimates was out of the office at that time and would have to call me back. Never got a call back. I called back near the end of the day and informed the girl that no-one called me back. She then put me on hold and an older sounding woman said someone would come to my home the next day to give me an estimate . Was not given an estimated time. Waited until 1:30pm and had to leave. Called to ask when someone would come. They said between 3pm and 5pm. Told them I couldn't wait any longer. The girl asked if I would be rescheduling. I told her no--that trying to get them out to do a job had been very unpleasant--and that I would be calling one of their competitors. The girl put me on hold again and I hung up.