Texas Disposal Systems

We have been long time waste disposal customers of TDS. In Mid October we signed up for recycle pickup. Since we signed up, they were supposed to be here four times and have shown up once. When I talk to them they say "we will get it next time". They refused to come pick up all the accumulated recycle, more then three of their disposal buckets full. They Said "We will TRY to pick up on the next scheduled day, two weeks from now. DO NOT DO BUSINESS WITH THESE PEOPLE ! !

This company was a nightmare to deal with. Although I instructed them to telephone my site foreman to inform them of the time of delivery and haul-off of the container, they repeatedly failed to do so, instead coming at odd hours as late as 7PM and on different days from the days I was informed they would come, when no personnel were on site. This resulted in their leaving the container in the wrong place and then repeated claims by their driver that it was too heavy for them to pick up, for which they billed me repeated $125 "no-haul" charges. When the driver finally came out and my personnel were on site to witness, he had no difficulty loading the container onto his truck. Getting the billing disputes resolved with the company's management was a protracted hassle, with promises that I would be refunded some of these charges that were then never executed by their accounting department until months later.

It was just the size I needed for the project so didn't have to rent a bigger one. Had the best price even though they are much further away than others. It was still expensive, but worth the money to not have to take multiple trips to the dump myself. Very good experience dealing with them and would do so again.