It went fantastic! Mark scheduled an appointment two business days later. He was expedient, set everything up including the outdoor keypad, and his installation charge was the lowest I’ve ever paid! I recommend Mark highly!
Description of Work: Install Chamberlain (Wi-Fi) garage door opener system purchased at Home Depot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
David B.
09/2017
5.0
garage doors
+ -1 more
Mark supplied and installed a garage door for our accessory dwelling unit in East Austin. He visited the site to see what we were doing, helped me understand what work needed to happen in order to clear a path for him, and did the installation himself. Our project was slower than most, but Mark was flexible about the schedule. The door looks and works great. If you're looking for a good price and a quality product, talk to Garage Door Masters.
Description of Work: Garage door installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Luta B.
12/2016
5.0
garage doors
+ -1 more
Both garage doors can be opened with remotes.
Description of Work: Repaired pulley on garage door and replaced two boards for remotes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jeremy O.
03/2016
5.0
garage doors
+ -1 more
Great service. Very prompt and professional. I wish these guys did more than garage doors.
Description of Work: Replaced garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Joyce S.
01/2016
5.0
garage doors
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Megan B.
11/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: Mark was really great - fast, professional service! I called him and within 2 hours, our garage door was fixed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Mark P.
08/2015
5.0
garage doors
+ -1 more
Mark called back as he indicated. He showed up 5 minutes early and did the job within 30 minutes. He answered my questions in a professional manner. The price was very reasonable for excellent same day service!
Description of Work: Grange Door was hanging off the track. Mark re-attached and lubricated the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
melissa K.
10/2014
5.0
garage doors
+ -1 more
We have a duplex, and one of the garage door openers stopped working. Our property manager called Garage Door Masters and had the unit repaired. Unfortunately, the repaired opener stopped working shortly thereafter so we had a new Lift Master unit installed which has been working well for our tenant. Mark didn't charge us for the repair that didn't work, which we appreciated very much. And, since we are located out of state, they were able to email us an invoice to handle payment. We'll be calling Garage Door Masters for any garage door or opener issues we have in the future!
Description of Work: Installed a new Garage Door Opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Nils B.
08/2014
5.0
garage doors
+ -1 more
..
Description of Work: ..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Frank S.
06/2014
5.0
garage doors
+ -1 more
Mark was great! He was on time and very professional and reasonable. He quoted me $125 when I emailed asking for service and a price estimate. He didn't change the price when he got here or try to say it I needed to do extra work. He completed the work in a reasonable amount of time and I will use him again if needed. Best part, was we were able to park our cars in the garage again!
Description of Work: Replaced two springs and serviced another garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Robby R.
06/2014
5.0
garage doors
+ -1 more
Perfect! Great personality, professional, quick response, honest, couldn't ask for more!
Description of Work: Repaired two garage door openers and helped with preventative maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kurt K.
05/2014
5.0
garage doors
+ -1 more
Mark re-anchored the bracket holding the springs to the wall . He rewound the springs , reinstalled the cables, oiled the rollers and tested door and opener. He did this the same day he came to give me an estimate. I am happy with the work and the price.
Description of Work: Mark re-installed and rewound the springs on my garage door. He oiled the rollers on the door track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Nils B.
01/2014
5.0
garage doors
+ -1 more
I was truly impressed by this experience. I called Garage Door Masters and Mark answered the phone early in the morning. He told me he could be at my house in an hour and a half--and he was! True to his word, that impressed me. He also showed up with all the parts he needed and was able to complete the job fast. And then he charged me a perfectly reasonable price. I was totally stuck between a rock and a hard place. Our garage door is too heavy to lift by hand myself, and I needed it fixed. I think other less honest service providers might have been inclined to take advantage of my plight. I was really impressed by Mark's service and highly recommend him. Thank you!!!!
Description of Work: Replaced broken garage door torsion spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Laura H.
12/2013
5.0
garage doors
+ -1 more
(I cannot remember the date this happened the Sept date is a guess) Mark had previously installed a garage door opener to one of two garage doors I have. One day I backed into the door as it was opening. My SUV dented the middle of the door and knocked it off the track 1/2 way open. I struggled to close and rig the door locked. Mark came out that night. He laughed at my story, hammered the door back to its original shape, screwed the rubber strip back into place and re-aligned the door back on its tracks. Then charged me ZERO for his work. I will definitly use his services for the other 1/2 of my garage and highly recommend him.
Description of Work: Mark Williams, owner, came over to put my garage door back on its track
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PHILIP D.
11/2013
5.0
garage doors
+ -1 more
Mark was there when he said he would be, The work was completed in 1 afternoon. He could have saved a few buck by using some of the old hardware, but changed everything except the frame the door is attached to. We would highly recommend this company and encourage even the thriftiest to get a quote from Mark. It was not only a great price, but a great value.
Description of Work: He put on a new garage door. He gave us all our options and explained clearly each one. We chose to have the door replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$565
Laura H.
06/2013
5.0
garage doors
+ -1 more
I stupidly backed out of my garage before the automatic door had gone up all the way and dented the crap out of it to where I couldn't move the door. I had to take the pins out and jimmy the door closed (after I removed the car). I called Mark about a week later and he was very accommodating about the time/date to come take a look. Mark had installed the garage door opener several months earlier. Mark spent less than 15 min pounding the door back into shape, screwing the bottom rubber back onto the door, and placing the pins back onto the frame. He ran a safety check and my door worked perfectly! He charged me nothing! Talk about great customer service! He was pleasant, professional and very proficient at what he does. I would definitly recommend his company for any garage door needs.
Description of Work: Mark fixed my garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PHILIP D.
02/2013
5.0
garage doors
+ -1 more
We called Mark Williams with our garage door that was not working properly. He came the next day, found the problem was just a simple adjustment and fixed it. He also fixed our key pad so it works. In 5 minutes he had everything working great. I would highly recomend Garage Door Masters to everyone I know.
Description of Work: Great Service
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Eric P.
02/2012
5.0
garage doors
+ -1 more
He was really good and was also the fairest price I found. The quality of work was great and I have no complaints. He also was very efficient and got everything done quickly. I would highly recommend him.
Description of Work: He installed the garages and garage door openers, as well as insulated the garage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage Doors
FAQ
Garage Door Masters is currently rated 5 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Garage Door Masters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Masters offers free project estimates.
No, Garage Door Masters does not offer eco-friendly accreditations.
No, Garage Door Masters does not offer a senior discount.
Yes, Garage Door Masters offers emergency services.
No, Garage Door Masters does not offer warranties.
Garage Door Masters offers the following services: Residential and commercial garage door and opener repair, tune up & install.