They did a good job cutting down the tree and grinding a stump, but I could not get them to come back for some other separate work. They never returned my calls so I gave up on th
Description of Work: Cut down a storm damaged tree and ground the stump.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$200
Sue I.
10/2013
1.0
landscaping
+ -1 more
I called this company on the advice of another company that was not equipped to do the work I wanted. When I called the woman set an appointment for the following afternoon at 5 pm. Didn't show up. I called the next morning and she apologised and set another appointment for that afternoon at 4 pm. Well he showed up at 6:30. Quoted a price for the work and said it would be the next week. Well 3 weeks went by when I was too busy to deal with it. So I called again and asked why they never came. She apologised again and said they would be there the next morning. I stressed that it had to be morning as I had appointments all afternoon. Never showed up. I called back at 11:30 and told the answering machine that they could forget it and I would find someone else to do the work. If they were too busy to take it on then they should have just said so. If they were going to be late they should have called. I would never do business with this company.
Description of Work: Absolutely nothing. Didn't show up. Was supposed to take down 2 tree limbs.
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Service Categories
Landscaping
FAQ
ADVANCED TREE CARE is currently rated 2.7 overall out of 5.
No, ADVANCED TREE CARE does not offer free project estimates.
No, ADVANCED TREE CARE does not offer eco-friendly accreditations.
No, ADVANCED TREE CARE does not offer a senior discount.
No, ADVANCED TREE CARE does not offer emergency services.