Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ROBERTS & PETTY INC

Heating and Air Conditioning, Plumbing

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
3.8
responsiveness
3.7
punctuality
4.2
Showing 1-6 of 6 reviews

Bob B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had to have Roberts and Petty out three different times in one week for three different problems. I know, when it rains it pours right? They were very professional and went right to work fixing our problems. Will definitely call them again-- although I hope not anytime too soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marsha C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced the AC system and they were so helpful and wonderful for rescuing us in a time of need!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jan B.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Roberts and Petty was contracted to replace the sewer system at my roommate's home soon after I moved in. The $2,500 verbal quote became a $6,500 final bill. The back yard sprinkler system and the yard itself were destroyed when 3 young men (2 of whom were in training) dug up the back yard with bulldozers. It took over a month to complete a job that should have been completed in 2 weeks or less. Our sewer system was on-the-job training, but there was no supervisor on site. My roommate and I were told by a supervisor in the last days of the job that the workers assigned to the job were in training. The young men were making cell phone calls to find out what to do next. Finally, in an attempt to repair the sprinkler system in the back yard (another verbal agreement made that the sprinkler system would be repaired), one of the workers rearranged the water system at the main valve and disabled the front yard sprinkler system. The final blow was 2 weeks later when I drove up to the house to find water shooting into the air at the main valve (and we are in a severe water shortage situation). I called another plumber recommended by a friend, who repaired the break and showed me the poor workmanship and shoddy materials used by Roberts and Petty. Needless to say, I would tell anyone BEWARE if they are considering contracting with the plumbing division of Roberts and Petty. I can supply pictures of the damage to the yard if needed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$6,500

Teresa T.
11/2013
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
We would use them again even if they are 30 miles away. Very professional.
Description of Work: Hot Water Heater Repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$368

Franki C.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
They completed the job in one day. I was really impressed because the original access panel was too small to get the new unit in. They did a lot of work to get the unit in and made it look nice.
Description of Work: They replaced my heating unit for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,900

    Contact information

    2709 Stephen F. Austin Drive, Brownwood, TX 76801


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    ROBERTS & PETTY INC is currently rated 4 overall out of 5.
    No, ROBERTS & PETTY INC does not offer free project estimates.
    No, ROBERTS & PETTY INC does not offer eco-friendly accreditations.
    No, ROBERTS & PETTY INC does not offer a senior discount.
    No, ROBERTS & PETTY INC does not offer emergency services.
    No, ROBERTS & PETTY INC does not offer warranties.

    Contact information

    2709 Stephen F. Austin Drive, Brownwood, TX 76801