Description of Work: We thought we would have to replace our water softener but Jason instructed us on the proper way to use salt such using one bag only and not filling it to the top. only had a service charge. We appreciate his honesty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jill B.
08/2015
5.0
water softeners
+ -1 more
unknown
Description of Work: I bought a home that had an RO system already installed by Whitaker's some years prior. The system wasn't working, but they came right out and got it shaped up and good working order. They were very informative, since I have never had an RO system before. Love the fact they didn't try and sell us a new one!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen T.
11/2014
5.0
water softeners
+ -1 more
I have had this company out a few times in the last few years to help program and repair my soft water unit. They are honest and very knowledgeable. The last time they came out, it was because the unit had quit working. I was worried that they would come out and tell me I had to get a new unit, but instead they diagnosed the problem. Even then, instead of telling me I needed to replace either the part or the unit, they fixed it. Right there! Great company. And VERY reasonably priced. You can't go wrong using this company. They will handle all my repairs and replacements in the future.
Description of Work: Cleaned and repaired my soft water unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Anne C.
10/2014
5.0
water softeners
+ -1 more
Jason Whitaker came out to give me an estimate and he was punctual and did a thorough inspection of the facilities. He was knowledgeable about wells (instead of just pretending to be) and told me which outdoor faucets would be affected and which could remain hard water (for watering my grass and plants). He even noticed some overflow in my toilets and fixed them! He was honest and did not try to and quot;selland quot; me the job. After getting several quotes, his was not only the most reasonable, but I liked him as a person the best. I knew I would have no problem leaving him at the house alone to work if I had to leave. That means a lot to me and my family. Sometimes a salesperson will sell you a job and then you don't know who is coming to your house to deliver it! Not with Jason. His wife scheduled the installation date with me (another nice person...no big surprise) and they arrived on time to dig and install. All went well. It was finished in less than a day, despite the fact that Jason had to go through each sink, toilet, tub and other water outlet and unclog all the aerators (another long story). Needless to say, he went above and beyond the call of duty and gave me so many tips and info, I had to write them all down. The kids were ecstatic after school to find out all the sinks worked and the toilets weren't making strange noises. These were not really hard water issues, but in the process of installing and testing the water, he actually fixed other problems. Whitakers exemplifies the friendly honest small business that has become a dying breed in today's world. I highly recommend them!
Description of Work: We live in Helotes and have a well and septic tank. We have hard water which leaves a lot of mineral deposits and affects our appliances. We wanted a water softener installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Nancy S.
09/2014
5.0
water softeners
+ -1 more
GREAT! He was able to come out the day I called. Was very knowledgable and answered my many questions. I opted to replace my 18 year old softener and he was able to do it right then. He was very professional, friendly, and neat. No hard sell either! Hauled al the old stuff away. Would definately recommend them
Description of Work: replaced water softener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,942
Sandra W.
06/2014
5.0
water softeners
+ -1 more
Whitakers actually sent me a reminder card that the filters needed replacing; otherwise, I would have forgotten. I called and scheduled an appointment. The next week Mr. Whitaker came out on time and replaced the filters.
Description of Work: Replaced filters for the water softener and reverse osmosis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Val and Gary P.
09/2013
5.0
water softeners, wells
+ 0 more
Excellent work correcting some problems and generally improving the whole plumbing and wiring of our well and pump. Jason has done other things for us this past summer is always professional, helpful and very knowledgeable. He gets the job done in the time he estimates and cleans up the area when the job is complete. He doesn't hard sell anything.
Description of Work: Re-wired and plumbed well pump and storage tank, installed new tank valve and heat tape. Moved irrigation backflow valve and filter into pump house. Installed new pressure gauge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
robert B.
05/2012
5.0
water softeners
+ -1 more
They are a small, family owned business. They are honest and don't try to sell you a new water softener every time they come.
Description of Work: They tuned up my water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tom C.
07/2011
5.0
water softeners, wells
+ 0 more
Mr. Whitaker did the work in one day as he said he would, as simple as that. He noticed that our pressure tank was leaking but told us it would last a while longer. He was very honest and professional and did everything we asked in the manner he told us he would.
Description of Work: Mr. Whitaker installed a 2500 gallon poly water tank and a booster pump to improve our overall water quality.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Wells and Pumps,
Water Coolers
FAQ
Whitakers Soft Water L.L.C. is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Whitakers Soft Water L.L.C. accepts the following forms of payment: American Express,Check,Discover,MasterCard
Yes, Whitakers Soft Water L.L.C. offers free project estimates.
No, Whitakers Soft Water L.L.C. does not offer eco-friendly accreditations.
No, Whitakers Soft Water L.L.C. does not offer a senior discount.
No, Whitakers Soft Water L.L.C. does not offer emergency services.
Yes, Whitakers Soft Water L.L.C. offers warranties.
Whitakers Soft Water L.L.C. offers the following services: Water Treatment, Storage systems, Pumping systems, whole house desalination systems, and Chemical injection pumps