I am not satisfied with the work performed by R&A Restoration Contractors or the firm they engaged Kimble County Roofing. The work was not performed in a timely manner. They were two months late starting the project. Kimble County Roofing showed up late every day they worked on my house. They damaged light fixtures and planters while performing the work. The roofers created an electrical hazard when they improperly handled my home's cable connection to the power pole. Their cleanup was badly done and would have damaged my vehicles if I had not carefully inspected for nails. Making good on the many defects of the installation took nearly four weeks. R&A Restoration Contractors made commitments to start the remedy work and did not keep them. I spent money out of my own pocket to supervise the roof laborers. I also forfeited several days wages because I took time away from work to oversee the project. R&A Restoration Contractors and Kimble County Roofing never sent anyone to supervise the work or check the quality of the job performed by the crew. The roofer reused materials they had been directed to replace (roof jacks). The reused materials failed after a storm and caused a leak which created an electrical hazard for a friend who was helping clean up the mess. It took three months for R&A Restoration Contractors to correct this problem. The firm was directed to contact me before repairs were made, but never made any effort to communicate with me. Because of the many problems I experienced and the repeated failure to keep time commitments, I will never do business again with either R&A Restoration Contractors or Kimble County Roofing.
Description of Work: Replace shingle roof damaged by April 2016 hailstorm.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$8,000
Jatin B.
09/2015
5.0
home builders
 + -1 more
unknown
Description of Work: Replaced the entire roof with upgraded shaingle. |Sealed/primed painted bedroom entire bedroom.
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Service Categories
Homebuilders,
Roofing
FAQ
R & A RESTORATION CONTRACTORS is currently rated 3.5 overall out of 5.
No, R & A RESTORATION CONTRACTORS does not offer free project estimates.
No, R & A RESTORATION CONTRACTORS does not offer eco-friendly accreditations.
No, R & A RESTORATION CONTRACTORS does not offer a senior discount.
No, R & A RESTORATION CONTRACTORS does not offer emergency services.
No, R & A RESTORATION CONTRACTORS does not offer warranties.