I've used Maid Pro for almost one year. The management is very responsive to questions and concerns. We are assigned to Judy, who has done great work. She is promot, friendly and thorough.
Description of Work: General housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Raje W.
11/2016
5.0
house cleaning
+ -1 more
Jessica and Sarah make it very easy. They are great! I like that they respect you house and care about doing a good job. They stay on task and try hard not to be intrusive. They could not be better. Both are hardworking!
Description of Work: Ongoing weekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
David C.
11/2016
5.0
house cleaning
+ -1 more
Have used this company for about 6mo for weekly house cleaning. We have been assigned a number of different cleaners - some good some not so good - some pleasant some not so pleasant. I want to say that Anna Renee, Rachel and Debra do a great job. Naturally you feel vulnerable having people wander through every part of your home but we feel comfortable having them in the home and around the kids. They are very pleasant to be around which is such a big deal. And they are super attentive to any requests we have. Very happy with this company.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth Ann N.
11/2016
5.0
house cleaning
+ -1 more
They are always very pleasant. If I need something done that they haven't done, they are very willing to get it done, but they are pretty much self-starters. If they have to be a little late they call and let me know. The finished product is excellent. I have been with this company for about 2 or more years and have no intention of changing. Ann Noack
Description of Work: Secret and Anna Renee clean my whole house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Christina L.
11/2016
5.0
house cleaning
+ -1 more
Judy is wonderful.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Annelise D.
10/2016
5.0
house cleaning
+ -1 more
Very well, the house is sparkling clean, they always clean the bathrooms very well. Got a stain out of my farm sink (very pleased). I have always been treated very well by all the staff and by management. They make you feel like a VIP.
Description of Work: I needed to have my house cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith K.
10/2016
5.0
house cleaning
+ -1 more
This is the second time this team has cleaned our home. They do very good work. Shanise and Amanda work quickly and efficiently. They are punctual, friendly and professional. So happy for their service, and comfortable having them in our home.
Description of Work: A deep cleaning for the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane B.
10/2016
5.0
house cleaning
+ -1 more
Rachel and Chrissy did a great job.
Description of Work: I have used Maid in Texas for housecleaning for the past few months. They are prompt and will schedule at times that are convenient for me and my needs. Rachel and Chrissy did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry W.
04/2016
5.0
house cleaning
+ -1 more
Chenise (sp?) and Amanda did a beautiful job. I asked for a top to bottom spring cleaning, and that's exactly what I got. The whole house is sparkling, including dusting of all the pictures and baseboards cleaned. I will definitely use them again.
Description of Work: Top to bottom spring cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Judith K.
03/2016
5.0
house cleaning
+ -1 more
They did an excellent job cleaning. The employees were professional, friendly, and responsive to special requests and directions. They worked quietly and quickly. A pleasure to have them work in the house.
Description of Work: General housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Cynthia M.
01/2016
5.0
house cleaning
+ -1 more
rate is currently $60 per hour for two cleaners. They are quiet, professional, and thorough. They are definitely worth the money. Chris is very responsive to meeting requests and making certain that the job is done right. A++
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn B.
09/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Everything!! Fabulous and conscientious! They more than exceeded my expectations! Just terrific! |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kathleen B.
05/2015
5.0
house cleaning
+ -1 more
Anna, Amber and Theresa were right on time and really deep cleaned the house. My Mom was overwhelmed and so very pleased with the work! She was nervous at first but said everyone was very pleasant and made both my Mom and Dad feel very comfortable. I suggested to my Mom that she make a list of things that she thought needed to be taken care of and the Maid in Texas team completed each one and more. My Mom and I talked about having a monthly cleaning from now on so I have a reminder to schedule this for her next month. We will definitely call Maid in Texas!
Description of Work: Maid in Texas deep cleaned my parents' house; my parents are elderly and have a big house! I gave this to my Mom for Mother's Day as a gift.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathy N.
03/2015
5.0
house cleaning
+ -1 more
Team Karen/Anna are very professional and do a very good job. I recommend using them when booking your service request.
Description of Work: Basic House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Lorna S.
02/2015
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOHN H.
02/2015
4.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
PAMELA W.
02/2015
5.0
house cleaning
+ -1 more
They are WONDERFUL. Do a superb job. Very thorough and meticulous. What more can I say!
Description of Work: Come once a month to clean our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Cara P.
01/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: Clean my house every 2 weeks. They do a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Charles B.
10/2012
2.0
house cleaning
+ -1 more
The first clean was good. Not great, but good. The subsequent cleanings got progressively worse. The last cleaning I requested a team member to come back and re-clean the kitchen and bathroom counters, sink and sweep etc. I was told by Nancy that this was odd because the team that had cleaned my house that day was one of her best teams, especially with floors. I sent Robin the pictures of the dirty kitchen counters, bathroom sink and floor. Robin is very nice and helpful. To be fair, Nancy sent a lady right back out to clean up. However, this was the second cleaning that was not done properly. After discussing the issue with my husband we decided to change cleaning services. According to Nancy, we had one of her best teams, and my house was still dirty.
Description of Work: General housekeeping. Changing sheets, mopping floors, cleaning bathrooms
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$130
Valerie M.
09/2012
5.0
house cleaning
+ -1 more
The maids from Maid in Texas were prompt and did a good job. They cleaned the bathrooms, vacuumed, dusted, mopped and other cleaning. I particularly liked that they folded the towels in the bathrooms in a nice way. They also left little, silver "Maid in Texas" sticker on the toilet paper. A nice touch.
Description of Work: Two maids came and cleaned my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Natalie H.
04/2012
1.0
house cleaning
+ -1 more
They did an alright job of cleaning my home. But my experience with them as a service on the whole was terrible. The same employee was supposed to come each time to clean my home. Each time there was a scheduled appointment with them it was always a different person who arrived to clean. From the time the services began until the time I stopped using them, about $6000 worth of jewelry went missing from my home.
Description of Work: They came by to do housecleaning.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Response from MAID IN TEXAS
We cleaned this home 8 times between Sept. 24, 2010 and Jan. 14, 2011. Three times they were cleaned by one team, and four times by another team, so it wasn't "always" a different team. After the last cleaning, she said a bracelet was missing, and we told her to contact the police department, per our insurance company's instructions. They called the girls in and questioned them, and I was contacted by a detective who told me that they didn't think the girls were responsible. In the past, we have had a few claims that things were missing, but we always got the call later on that the husband had put something in a drawer, or the item was buried in papers on the desk, etc. We take the accusations very seriously. When one team was asked to take a polygraph, we recommended that they do so, and they passed. We know it is an important decision to let a service person into the home, so we run background checks and we give them the Orion survey (which identifies a person's attitudes regarding authority, thefts, drugs and alcohol, etc.) We clean around 70-75 homes and offices each week. We have four girls who have been with us for 5 years, and 3 who have been with us for over a year. We do our best to keep our customers happy, and are continually educating ourselves on procedures, products, and current industry standards. The company qualified last year for the ARCSI seal of excellence, which is an industry standard awarded by the national trade association for residential cleaning services, and we re-qualified this year. There are several criteria we needed to meet to get accredited. I (the owner) was just notified that I just received certification for HCT technician with a score of 95 by the national industry watchdog -- the Clean Trust. We have been here for 5 years and hope to be around much longer. We are not a couple of girls with a mop and a broom, operating out of a trunk of a car. We are a professional cleaning company, who cares about our reputation and our future in our community. After all, many of the technicians, as well as myself have lived here for over 20 years, and many were born here. We go to church and school here. We are active in many local organizations, including the Boerne Business Alliance and the Greater Boerne Area Chamber of Commerce. We are not perfect, but we try to resolve any disputes to the best of our ability.
Kay K.
11/2011
4.0
house cleaning
+ -1 more
I thought that they were fine. They were normally on time and their service was good. I would rate them as good.
Description of Work: I used Maid In Texas two years ago for housecleaning services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Omalee P.
11/2011
5.0
house cleaning
+ -1 more
They were very flexible and did a great job. The service was fantastic. I got a really good deal because I used like a Groupon discount. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Maid in Texas for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David W.
06/2011
5.0
house cleaning
+ -1 more
Two young men spent 4 hours cleaning our 4200 sq ft home. Very satisfied with the work and the cost.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
MAID IN TEXAS is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
MAID IN TEXAS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, MAID IN TEXAS offers free project estimates.
Yes, MAID IN TEXAS offers eco-friendly accreditations.
No, MAID IN TEXAS does not offer a senior discount.
No, MAID IN TEXAS does not offer emergency services.
No, MAID IN TEXAS does not offer warranties.
MAID IN TEXAS offers the following services: House Cleaning