Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Lonestar Aerobic Systems LLC

Septic Systems, Home Security Systems

About us

Cost is determined by the job.

Business highlights

13 years of trusted experience

Services we offer

Red and amber alarms, installation of a solar air system & tank.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
3.8
responsiveness
3.7
punctuality
3.6
Showing 1-6 of 6 reviews

GARY C.
04/2017
5.0
septic tank
  + -1 more
He also took the time to show me how it works and issues that might come up. Very professional.
Description of Work: I hired them to inspect mu septic system. I also signed up for the annual service contract. They dispatched a technician to teach me how to do my part {add Clorox}

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan R.
02/2016
4.0
septic tank
  + -1 more
unknown
Description of Work: Annual contract for septic inspection/maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$120

Katie G.
07/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
03/2015
2.0
septic tank
  + -1 more
unknown
Description of Work: We were under a 1 year service agreement when our pump went out. Unfortunately, it was Thanksgiving weekend, and Lone Star had opted to shut down their entire operation for the long weekend. We had company for the weekend (9 people) and the tank was overflowing. Our service agreement was virtually worthless. I did get someone on the phone, but was told to wait until the following week.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$250

david M.
05/2014
2.0
septic tank
  + -1 more
I was a first time customer and this was the first maintenance call. They came out (no prior notice), and left, changing out the sprinkler heads (this is an aerobic system) and stuck a bill in the door and drove out of the drive in a huge hurry. Since this was our first time to use them, I was hoping to meet with them to ask a few questions about the system and (since I had their bill in hand for the sprinkler heads they replaced) ask about the comments they had regarding the tank levels (they didn't measure anything else from what I could tell). A few days later, we had an amber (compressor) alarm go off. While examining the system to see what was wrong, it became obvious that the air filter had not even been looked at (I don't even think the weather cover over the compressor was removed). It is very difficult to contact their offices. No one ever seems to be there to answer the phone. When I finally was able to get someone to answer, they just said that was how they did things. I'm left very underwhelmed.
Description of Work: They sign you up for a maintenance contract. However, this does not cover the costs of any separate service calls. It apparently only covers the cost of them looking at your system and punching the inspection date ticket.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$255

John A.
08/2011
5.0
septic tank
  + -1 more
I had an excellent experience with them. The person who handles the phones, Tiffany, was very pleasant to work with, and she was very personable and worked directly with me to get things set up and went out of her way to make sure everything that needed to get done was done.
Description of Work: They diagnosed a septic system and did an inspection as well as general maintainance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    420 Johns Rd, Boerne, TX 78006

    www.lonestaras.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Home Security Systems

    FAQ

    Lonestar Aerobic Systems LLC is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Lonestar Aerobic Systems LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Lonestar Aerobic Systems LLC does not offer free project estimates.
    No, Lonestar Aerobic Systems LLC does not offer eco-friendly accreditations.
    No, Lonestar Aerobic Systems LLC does not offer a senior discount.
    No, Lonestar Aerobic Systems LLC does not offer emergency services.
    No, Lonestar Aerobic Systems LLC does not offer warranties.
    Lonestar Aerobic Systems LLC offers the following services: Red and amber alarms, installation of a solar air system & tank.

    Contact information

    420 Johns Rd, Boerne, TX 78006

    www.lonestaras.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed