Caliente Water, LLC

Prompt and honest

He was excellent, on time, and courteous.

Very detailed, great customer service from office to field technician and prompt assistance.

Rick is a professional. He knows his craft and treats you fairly

Great experience. I was contacted back quickly and have also used their AC services too.

I have used this company several times for many plumbing projects. Water heaters, plumbing fixtures, emergency calls for leaks, and so much more!! Hands down best service and support I have encountered. The team is super responsive throughout the entire process. They are professional and the work is top notch. I wouldnâ t choose anyone else.

Absolutely. They were great. Showed up on time. Completed the job. The house was cleaned upon departure

Very courteous employees, upfront about all costs, and on time for the work to be performed. Also, cleanliness was great.

They did not anchor my pedestal sink to the wall or caulk the base or sink basin. I spent a lot of money for incomplete work.

Let's cut to the chase...Ryan was timely to the minute, gave a thorough explanation of all options after evaluating, priced materials and service fairly, and delivered not just same day but same time frame completion. This guy is our guy going forward and you should give him and his company a bid option for your projects as well.

Great customer service and no problems pulling my file even after 2 years since installing our hot water heater. Issue was diagnosed quickly and resolved with no charge. Great warranty.

I was surprised by the integrity of the technician! He couldn't replicate the clog and didn't try to sell us other services. He quality checked both sinks and suggested that we call if it happen again. NO charge! I will definitely call Caliente when I require plumbing services.

I was contacted via phone immediately and scheduled a free estimate for the next day. Ryan was my plumber and he was so friendly and competent. I will use Caliente again and will definitely request Ryan.

Would give 6 Stars if I could. I will start off by saying that Caliente Plumbing Heating and Air is now the one I will turn to for all my plumbing needs. I was having issues with my water heater and called Caliente to schedule a time to have a technician come out. The ease of making the appointment and the amount of time it took to get a technician to the house was outstanding. Ryan showed up to the house, began troubleshooting right away, isolated the probable cause of my issue, then discussed the options to get everything back up and running. You could not ask for somebody more knowledgeable than Ryan. He took the time to discuss all options, the different products available the cost breakdown. Having had a water heater that was 13 years old I decided to go with a total replacement. Ryan showed up two days later as scheduled and with the help of Jared, he installed a new pressure regulator valve, water softener, and water heater in impeccable time. The professionalism and courteous service that Ryan and Jerrod displayed go above and beyond all expectations. Everything was installed to my satisfaction and the area looked even better than before they started. Ryan went though all the operations of both the water softener and the water heater and did not leave until I was completely satisfied. The owner should be completely proud of the people he has working for him. I highly recommend Caliente and if you do choose to go with them for any of your needs, ask for Ryan, you will not go wrong.

Extremely professional and knowledgeable. We had not a moment s hesitation in accepting their bid. We were extremely pleased with the workmanship and the quality of the product.

Extremely friendly and patient technician. Actually spoke TO my girlfriend rather than AT her, took the time to explain everything so well that she was able to explain to me what he was suggesting, which was a better and cheaper repair than what I had originally figured. How many companies would explain and advocate for a cheaper repair!? That's how honest and customer focused they were. Highly recommend them, there's a reason they have 5stars on Yelp, Google, etc.

Very fast and professional.

Excellent, Rick stayed in touch with me all day to keep me in the loop on the status of my job. He educated me about my issue to allow me to make an informed decision. Even my husband couldn't stop talking about how much he liked these guys. They left the work area clean and explained about future maintenance.

They are very professional. They give me a heads up via text whenever the technician is on their way. They keep me posted for every important details.

Best bang for your buck! Best quality service in the area!

Very impressed

Ryan came out on Saturday and the problem being what it was, I chose to let him fix it on the spot. Done within a half hour and he told me a few helpful tips.

Overall - good job. They accidentally put a hole in the outside of the wall they were installing the water device. They did point it out and offered to fix it. However, we did not have the matching paint.