Description of Work: AC service-----REPAIRS instead of "Replace Unit"
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
william J.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
They did a great job. I had another company come out and they said that it would cost about $600 bucks to replace, even though it was under warranty. Boerne Air did it for 1/3 the price and did great work. Highly recommended!
Description of Work: Needed a new pump for air conditioner that was still under warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John J L.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent response and service to make a repair on an AC unit. Signed up for annual maintenance service as well to start this spring. Service call was about $90.00 but with a ten % discount...paid 80.
Description of Work: Check AC unit...performed mainteance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
John J L.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
We were provided Boerne Air Conditioning and Heating name a week ago by a friend. We used them to do a seasonal check of the HVAC units at our home. The tech arrived on time...explained what the was going to do, he was courteous and did a good job on inspecting, cleaning, checking our two HVAC units. Appreciate the cooperation and customer service. I would definitely use them again!
Description of Work: Do check on our two 3-ton HVAC units on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Randy T.
06/2016
5.0
electrician
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Randy T.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Stephanie P.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They replaced a unit for us.
Rating Category
Rating out of 5
Yes, I recommend this pro
Joseph V.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslie P.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
When the A/C unit died at what had been my parents home in Boerne, I called Boerne A/C. Mark came out and looked at the system - which was from 1979 when the house was built. Hoping I wouldn't have to spend a lot, he did some research to see if any parts were available. They weren't of course, but it was great for him to look into it. Mark had a heavy schedule, but he knew I needed a new system quick, and he quickly ordered the inside & outside units, and put in long days to get to my house and get the system installed. There were a lot of obstacles for him (too lengthy to detail - but contractors were doing other work at the same time and some complications sprang up from that causing more work for him than the usual job! I don't think any other firm would have provided the level of service that Boerne AC does. This is an outstanding company and I highly recommend them.
Description of Work: Installed a new A/C system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,970
Monte M.
05/2014
3.0
heating & air conditioning/hvac
+ -1 more
They did us well many years ago. Called them out and said our system was shot and needed a whole new one. He was good in that he didn't charge me for the inspection, but then he never called me back with an estimate. I called twice and they still didn't call me back with an estimate. So, had to go with another company-Air Systems.
Description of Work: AC replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Shelly J.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
They arrived right as scheduled. They removed the old unit and compressor. Installed the new system. They clean up their messes. My house was as clean when they left as when they got there. They cleaned up the outside yard. I was instructed on how to use the new thermostat and how to maintain the system. The work was completed by 1 o'clock. I was surprised because I thought it would take all day. They appeared to work very efficiently.
Description of Work: I called Boerne Air Conditioning and spoke with Mark (owner) and told him my AC had stopped working. He scheduled an appt for 830am the next morning. They were at my house at 830 on the dot. They assessed the inside unit and outside compressor discovering that my 16 year old compressor unit had locked up. I was given several options on weather it was feasible to repair it or replace the unit. I wanted to replace it so that it would be energy efficient. He took the time to break down the different types of units available and the pricing differences. I was very impressed with the fact that he didn't try to oversell his product. He made sure I understood the different units and their features. I made my choices and he scheduled an appointment the next morning for installation. They arrived right at 830 as scheduled. They removed the old unit and compressor. Installed the new system. They clean up their messes. My house was as clean when they left as when they got there. They cleaned up the outside yard. I was very happy with the services I was provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jacqueline L.
08/2011
1.0
heating & air conditioning/hvac
+ -1 more
This was unnecessary, professionally-irresponsible communication etiquette. This representative of Boerne A/C could simply have said, and quot;We don't like to 'step on the toes' of our competitors,and quot; and I might have understood. It's possible they're stretched thin with service calls -that I'd understand and gladly call someone else. But he, quite literally, didn't want to hear my concerns regarding the original installers, so quickly thanked me. I could hear his voice trailing off as the receiver was being hung up!
Description of Work: Needing a reputable repairman to replace a faulty compressor, I call Boerne A/C and was told to refer to the original installers. The original installers, as I told him, were 'questionable' people who wanted an above average price to replace the warranted compressor. The original installers, in fact, had a 50-amp fuse where they needed a 30-amp fuse. Boerne A/C reiterated that I should call the original installers to replace the item, thanked me and hung up. I then called Oasis, in Kerrville, who listened and responded professionally. They apparently value business coming their way.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Tom C.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are very honest, punctual and friendly. The work done is very good.
Description of Work: I used the services of Boerne Air Conditioning probably about 3 years ago. It costed me about $300 to replace the blower part of the a/c.
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Service Categories
Heating and Air Conditioning,
Electrical
FAQ
BOERNE AIR CONDITIONING is currently rated 4.9 overall out of 5.
No, BOERNE AIR CONDITIONING does not offer free project estimates.
No, BOERNE AIR CONDITIONING does not offer eco-friendly accreditations.
No, BOERNE AIR CONDITIONING does not offer a senior discount.
No, BOERNE AIR CONDITIONING does not offer emergency services.
No, BOERNE AIR CONDITIONING does not offer warranties.