I could not get insurance on the house because the brick was missing from the front( we had just purchase the house from our son) and had to change insurance companys. chico and sons never came back and when we had the tornado go through a few days later we lost part of our roof and had no insurance thanks to chico and sons not finishing their work . I would never recommend them to anyone and I think the whole city should know what they do
Description of Work: They were to replace brick on the front and back of my house where windows had been installed and a door. They started the job and the brick they layed was as crooked as a banana. They started to take off what they had put on and never came back and will not answer their phone . They dug a big hole for the porch by my back door an just left it I cant even use my back door. I used my sisters phone to call them because I had been trying to call them all day and he wouldn't answer. He answered from her phone and said he would be there the next day. He sent his brother they worked one hour then left and they have never came back. He told me the job would take 3 days its been three weeks and now the wont answer their phone or come back. I have talked to several other people they have done the same thing to. I have an appointment with the district attorney to file criminal charges against them. They have done this to at least nine other people and we are all going to file against them. In the paper they advertise they are licened and bonded but wont tell you who with Im sure its just another one of their lies. Its time someone puts a stop to them taking innocent peoples money with nothing done to stop them
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,400
amy F.
07/2014
4.0
concrete repair
 + -1 more
Better than expected given all the reviews I read. I find it hard to believe the previous reviews. I was very satisfied.
Description of Work: Broke up and removed my driveway with a backhoe. Then leveled it out evenly. They were even nice enough to fill in a good sized hole my dog had made in my backyard. The next day they showed up as expected and poured the cement. I was very pleased with the outcome. I would recommend them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Casey O.
06/2014
4.0
concrete repair
 + -1 more
unknown
Description of Work: Called for bid. Went with another company.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$30,000
Sunni S.
02/2012
1.0
concrete repair
 + -1 more
I will tell everyone to never ever use them. The brick work is crooked and it bulges out, they did a horrible job. It was a very bad experience, and others in town have had the same problems with them also.
Description of Work: They covered up a couple of our windows with bricks after we remodeled our bathroom.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$350
Lynda P.
09/2011
1.0
concrete repair, stucco
 + 0 more
We hired someone else to re-start the project and found that much of the Rubio work was plastered over rotten wood and would wiggle when pressed on. So we are now paying to remove most of their "work". I have taken some pictures and will try to send them later. Fred Rubio's big excuse was that he had a total of 5 stents put in his heart on 2 occassions and the first time he was in the hospital for 13 days. What kind of insurance does he have! I am sympathetic about his illness (if it is real) but as I told him, he never did any of the work. He is the deal maker, manager, materials purchaser, etc. While they were A W O L from our job, his crew was seen going out to other jobs. When he said his wife would not let him out of the house during his recovery period, I said "Fred. just send your crew like before, you seldom came out to the job location anyway!" I am thinking of placing an ad near his in the newspaper asking people to call me for a reference before hiring one of the 3 or so local concrete contractors advertising there (mentioning no names in the ad of course).
Description of Work: They came and gave estimate describing in detail all they would to to restore an old building and they were ready to start immediately . We decided the estimate was not too bad since they were eager to start and it was a large crew and they promised to finish quickly. We paid half ( according to the written estimate was for materials) and they worked dilligently for several days and did a lot of clean up and prepration. They started on the masonary plastering repair and ran low on materials and asked for more money. We advanced more so they could go on with the job. They plastered more and then started the stucco. I questioned that some of the plaster work was not finished before they started the stucco finish. They assured me they would level it out. I questioned if the stucco would stick to the old painted surface. I was assured that it would. They needed another advance for more stucco mix and once again I helped them out because they are nice guys and have been in business here so long they must be honest and reputable. They never returned. My calls were answered with excuses and promises to come in a couple of days. They did not. My calls were no longer answered and the messages I left were not replied to. I called on a phone other than mine and Mr Rubio would answer and talk so nice and appologize promising to come in a couple of days. This was the case every time I used someone elses phone. His ad in the local newspaper ( Big Spring Herald)says " insured and bonded for your protection". I plan to look into that. He told me he has a contract with the City of Big Spring, so he probably is required to have insurance and a bond. I am sure he won:t give me information on his insurance or bond at this point. I wonder if the City can give that information ( is that open records?)
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Service Categories
Concrete Pouring and Repair,
Stucco,
Masonry
FAQ
Chico & Sons Concrete is currently rated 1.9 overall out of 5.
No, Chico & Sons Concrete does not offer free project estimates.
No, Chico & Sons Concrete does not offer eco-friendly accreditations.
No, Chico & Sons Concrete does not offer a senior discount.
No, Chico & Sons Concrete does not offer emergency services.
No, Chico & Sons Concrete does not offer warranties.