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The Bug Master

Pest Control

About us

Pest Control, Exterminating

Services we offer

Pest Control, Exterminating

Reviews

3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
4.3
responsiveness
3.5
punctuality
4.2
Showing 1-6 of 6 reviews

Jimmie B.
05/2015
5.0
pest control
  + -1 more
Great Service. Really nice and friendly. We are still using his services on a quarterly basis.
Description of Work: Provides Pest Control Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Nancy .
02/2015
1.0
pest control
  + -1 more
It is they DIDN'T do. I have used this company for a year and it has been a series of errors, miscommunications, and unresponsiveness; they are the MOST DISORGANIZED business I have ever known. Their office staff is NOT helpful and no one seems to know anything...I have questioned service I was charged for (my gate was locked, how they did the work is impossible) and they will hound you for payment but not for help needed. I would NOT recommend this business; a lot of lip service and lack of follow through.
Description of Work: Nothing...again.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Mary Q.
10/2014
2.0
pest control
  + -1 more
Not happy with this company at all had the termite service with them for several years. I had my yard landscaped and remodel my home. The stations were removed from around my home but never replaced. I asked about it every time they came to spray my home every 3 months and the response was next time they would bring the new stations. This lasted a whole year. Then they billed me for the year and I complained they neve performed the service so the manager in Belton came out and agreed but still wanted to cbarge me a service that was not performed so I cancelled their service! I would not recommend them at all they go through staff😟
Description of Work: We had bug service every 3 months and termite service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$250

Brian T.
09/2014
5.0
pest control
  + -1 more
Although we have had minor scheduling issues, the work has been superb! We highly recommend them.
Description of Work: Sprayed inside and outside and gave us an additional evaluation in a foundation crack. He was very helpful and went above and beyond in his explanation for a water leak in the foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Wayne A.
07/2014
5.0
pest control
  + -1 more
The employee (s) were very polite and responsive to customer service. Definitely satisfied with the service. I was totally informed of the process in advance, as well as during the actual service being rendered.
Description of Work: Service provided consisted of spraying out-side parameter and inside of home with chemicals designed to kill bugs and prevent continuation of infestation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

MICHAEL C.
07/2012
5.0
pest control
  + -1 more
I haven't had any problems with them.
Description of Work: I have a contract with The Bug Master for pest control service at my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    2005 Commerce St, Belton, TX 76513


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    The Bug Master is currently rated 3.8 overall out of 5.
    No, The Bug Master does not offer free project estimates.
    No, The Bug Master does not offer eco-friendly accreditations.
    No, The Bug Master does not offer a senior discount.
    No, The Bug Master does not offer emergency services.
    No, The Bug Master does not offer warranties.
    The Bug Master offers the following services: Pest Control, Exterminating

    Contact information

    2005 Commerce St, Belton, TX 76513