Dr. Watts Electric

I needed two GFCI outlets replaced, Dr Watts was someone who showed up. I don't remember the names of the two techs who came, but only one was needed. The senior tech felt it necessary to give me an entire soliloquy about the company and himself. I told him he could give me his 3 estimates but I was only wanting to have the two outlets replaced. He went through the house, testing various outlets, took an hour to go through his process of building estimates and explaining each of the three levels of service. In total, for a $100 job that should've taken 20 minutes, they were at my house 2 hours. I needed the work done so I paid the $600 they charged to replace two outlets. I will NEVER use them again; while the did the job eventually, they took too much of my valuable time, over-charged, and did a dis-service to their future in my opinion.

Came out to get an estimate on rewiring a connection from outdoor equipment to indoor control. Expensive estimate. Then he said I should consider them installing a house surge protector for $900. Told them I had one installed a few months ago for $250. They hadn't even checked. Got worse. They then said that the sleeve for the power line had slipped away from my meter box after they actually checked to see if the surge protector was there and working and that they could repair the sleeve for $1,100. He knew the price because he had just done that job for someone else. I asked them wasn't that something Oncor would do? The tech said that he was sure that Oncor wouldn't do it. I didn't have them do any of the work because it seemed suspicious. I called Oncor that afternoon. They came out the next morning and repaired the sleeve for free. Called the office to talk to them about this. The manager never called back. Clearly I would not use or recommend this business to anyone.

They charge too much thats why I refused to hire them. Too expensive

They showed up on time, and were professional. I thought the work was OK. They spent about two hours which included the inspection. Most work was almost all labor, and the bill surprised me at well over $500.00

Here is why I would not recommend this company. After seeing their advertisement on TV, we called them to have an estimate on some small work. They came out to our home and gave an estimate for $70. We needed three outside lights on the house replaced, a ceiling fan replaced, and a light in the kitchen replaced. Pretty simple stuff. After they arrived they tried to up-sell us on $10,000 worth of electrical upgrades! I kid you not. Not only that, they wanted $700 to do the light and fan replacements. We laughed, declined, and ate the estimate fee. We then called another local electrical company, which will remain nameless because I'm not here to promote them, and they did a free estimate over the phone. They came out and charged us only $200 for the exact same work and did a stellar job! I would avoid this company.

unknown

They are really good at what they do, and are very trustworthy. I like the service, which is cheaper than most. I find them to be reliable and know what they are doing.

I heard some noises and smelt something burning from ceiling fan. Called and explained problem and concern. Technician came over looked at fan, troubleshot and found problem. He removed a burnt out remote unit and connected fan to work.

The most well known home electrical company in my area is Amos Electric. I called Dr Watts after giving up on trying to get the Amos dispatcher to understand what I needed to have done. There were 4 visits and each time the work on each visit involved something that needed correcting or completion from the last visit. That sounds bad but wiring layout was a quite a conundrum, and a new circuit layout had to be installed. All work was done cheerfully. Dr. Watts provides an estimate up front. If the work takes longer than expected, the price stays the same. The work proved more difficult than expected so they could have revised their estimate, but didn't.

iT WENT VERY WELL AND HE EVEN EVALUATED OTHER AREAS TO CORRECT WHICH WAS VALUABLE INFORMATION

Jon was very professional, friendly, and safety concious. I would definately rccommend him an hire him again.

Their service is very good. They did a good job. They were on time.

Their service was fine.

Great experience from first telephone contact to their leaving the drive way. Neat and clean in uniforms with their names on them. Well spoken and tidy.

The job was so-so. The electrician worked a little slower than normal. He underestimated the job. It took him longer to get the job done but he didn't ask for more money than his original bid. He got the job done to my satisfaction. He was a licensed electrician. He cleaned everything up just fine. The price was very good.

These guys wanted to charge me over 600.00 to fix something that they knew or should have known that the power company was responsibile for. I would not reccomend them or use them in the future