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Donald Duct & Steam Cleaning, Inc.

Air Duct Cleaning, Dryer Vent Cleaning, Carpet Cleaning,

About us

Donald Duct and Steam has more than 10 years experience of excellent service and top notch cleaning equipment. We are proud to give Houston and its surrounding areas great value Air Duct Cleaning, Carpet Cleaning, Upholstery cleaning, Dryer vent cleaning, Tile & Grout cleaning, Attic insulation & Cleaning and Water Damage Restoration services. Customer service is our main goal followed by our professionalism and integrity. We do offer 100% satisfaction guarantee to prove our customer loyalty. You can pay us by cash, credit card and checks. We are Bonded & Insured.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, Carpet cleaning, Oriental rug cleaning, Water damage restoration, Dryer vent cleaning, Upholstery cleaning, Tile & Grout cleaning, Attic insulation, Products: UV Light, Electrostatic filters.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
5%
2
7%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-44 of 44 reviews

Dana Y.
11/2020
5.0
air duct cleaning
  + -1 more
I was very well done.
Description of Work: Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Donald Duct & Steam Cleaning, Inc.
Glad to hear you are happy with your service. Contact us again for future service.

Leon C.
02/2020
5.0
air duct cleaning
  + -1 more
Great service
Description of Work: duct cleaning and replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Donald Duct & Steam Cleaning, Inc.
Thank you for the review, we appreciate you being our customer. Let us know if we can serve you again.

MICHELLE C.
03/2018
4.0
air duct cleaning
  + -1 more
all went very well
Description of Work: air ducts were cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arie S.
03/2018
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Excellent job
Description of Work: Air duct Clining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kirk J.
01/2018
5.0
carpet cleaners
  + -1 more
All went well. Will definitely use again.
Description of Work: I took advantage of their 79$ 3 room special offer and was completely satisfied. I was in a bit of a hurry and they tried to get me in early, but it did not work out. I had house cleaners coming the same day and Donald Duct was able to come just after as the cleaners requested. They were quick and accomodating and the rooms look and smell so much better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leti P.
11/2017
5.0
air duct cleaning
  + -1 more
They were quick, professional, and very easy to talk to.
Description of Work: Air duct cleaning but they ended up replacing all my duct work, which was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Nadav S.
11/2017
5.0
insulation, air duct cleaning
  + 0 more
mor from Donald Duct & Steam Cleaning came to chack & Imidiatly locat the mold & the way to deal with it. The apartment manigment didn’t have choice & the fix it. They renew the all sistem
Description of Work: I had mold on air duct in my apartment complex which was Hurd to make management fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

t O.
11/2017
2.0
air duct cleaning
  + -1 more
The technicians were hired through Angie's List to perform inspection and HVAC vent clean up. They instead performed a five minute inspection then, tried to sell us vent clean up services at super inflated costs compared to the already agreed upon service contract. Hire at your own risk; will NEVER hire them again.
Description of Work: HVAC inspection and clean up.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Donald Duct & Steam Cleaning, Inc.
Dear customer! Thank you for letting us know how we did so we can improve our services. In the offer details it is mentioned that an inspection will be perform before the actual cleaning. This inspection should take anywhere between 10-20. Then the technician will advise the customer about any other services that need to be done beside the duct cleaning in order the give the customer the best results for his/her needs. It is a recommendation only and the customer have the right to agree or refuse to the recommended services. If you have an issue with our services then we will take the responsibility and we will fix what ever we did wrong, but if the issue is the price so we advise you to get more opinions from other companies and you will find out that we are reliable and our prices are very reasonable. We will NEVER lie to our customer. We don'[Member Name Removed] CAUSE the problem, we find it and fix it! Please contact us if there is anything that we can help you with. Sincerely, Donald Duct & Steam Cleaning, Inc.

Sharon A.
11/2017
5.0
carpet cleaners, insulation, air duct cleaning, dryer vent cleaning, oriental rug cleaning
  + 3 more
Very honest people, probably one of the best in town!
Description of Work: This company is awesome - Great Service, Professional, Polite team. I would definitely recommend working with them, I am positive you will be happy!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Donald Duct & Steam Cleaning, Inc.
Thank you very much for your appreciation and for being a great customer. See you next time.

Gail M P.
10/2017
1.0
air duct cleaning
  + -1 more
negative response
Description of Work: Money paid through paypal. Told I needed to call angielist for refun.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Donald Duct & Steam Cleaning, Inc.
Dear Customer, We are a bit confused... we can see you on our schedule for August 11th, but we cannot find any invoice which mean that we haven't done any service in your house that day. We can see on your response that you are having an issue with the refund, if that so why do we get an "F" grade review? We have not heard from you since August 11th. We are always do anything we can to help our customers so please If you have any issue with our company, in any way, please contact us and we will be more then happy to assist you. Sincerely, Donald Duct & steam team.

Bill E.
09/2017
5.0
carpet cleaners
  + -1 more
We are in an interim rental and need to clean three rooms of carpet. Ron called before he arrived and was there when he said he would be. Ron and his helper were courteous and helpful. They started working as soon as they arrived and had the job completed in a very short time. We were pleasantly surprised. We will you Donald Duct & Steam in the future.
Description of Work: Three rooms of carpet steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Donald Duct & Steam Cleaning, Inc.
Thank you very much for the kind words. We will be more then happy to serve you again. See you next time.

Suzanne D.
07/2017
3.0
air duct cleaning
  + -1 more
On time, performed work, suggested much more expensive service.
Description of Work: Wanted ducts cleaned using Angie's List coupon. Was told I needed a much more expensive more thorough cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Donald Duct & Steam Cleaning, Inc.
Before the service is done we are doing an inspection to check for damage or disconnected ducts. Also, to make sure we are doing the right service to solve any issue a customer might have. There are cases we find other issues and we suggest the customer other services to fix the problem. Its only a suggestion and the customer have a full right to decline. We are never made up any issue or forcing a customer to agree. Our main goal is customer satisfaction and some time more services need to be done to reach that goal. If the service as been done to the customer satisfaction and we still get "C" rating for Suggestion so it is probably a failure in our system of educating our technician and we will investigate and fix it! Thank you for using our service and we are sorry for any inconvenience.

Stephen C.
05/2017
4.0
air duct cleaning
  + -1 more
Well. They did suggest replacing part of the duct work, which we did not do that day
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Donald Duct & Steam Cleaning, Inc.
Thank you for the opportunity to serve you and thank you for your comment. We hope to serve you again.

K A.
03/2017
5.0
air duct cleaning
  + -1 more
It was fast.
Description of Work: They cleaned and sanitized our ducts and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Donald Duct & Steam Cleaning, Inc.
Thank you for being such a great customer, see you next time.

Roee H.
01/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
Excellent Job, Very honest with me and didn't try to sell me more stuff I don't need. They left the house clean. One of few companies I haven't call back to fix something wasn't good with their job and even call back more more services.
Description of Work: I was needed to replace my duct system. I purchased an old house the everything was needed to be replaced. Clean all carpets at my apt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mac B.
09/2016
5.0
Mor and his team did a great job, we had mold problems, they cleaned it, paint it and i hope it will last for a long time.
Description of Work: I needed to fight mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Elizabeth L T.
08/2016
5.0
carpet cleaners
  + -1 more
We have old house, and we have mold problem. I called Donald Duct, they came the next day and worked until the job was done, explain to me some stuff to avoid the problem in the future. In fact i was so pleased with their work that i gave them to clean my carpets also.
Description of Work: there was mold problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Josephine K.
08/2016
5.0
We had problems with mold in the basement they came and cleaned everything in one day,left everything neat
Description of Work: there was problem in mold in basement and we was really worried about so i use angieslist and found the cleaning company can called them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Donald Duct & Steam Cleaning, Inc.
Thanks for the review. It's good to read that we could help you.

Alison R.
07/2016
5.0
We found out that we have a leak behind the refrigerator which is causing mold on the back wall. We called Donald Duct service and scheduled mold remediation service. Must say that the service was very professional and they left the wall as new in 2 working days.
Description of Work: We found out that we have a leak behind the refrigerator which is causing mold on the back wall. We called Donald Duct service and scheduled mold remediation service. Must say that the service was very professional and they left the wall as new in 2 working days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Donald Duct & Steam Cleaning, Inc.
It is good to know that we attended successfully your call. We hope your installations keep on being in their best conditions, if not, you already know our phone number.
    • 1
    • 2(current)

Contact information

5200 W Loop S, Bellaire, TX 77401

http://donaldductandsteam.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Cleaning,
Insulation,
Heating and Air Conditioning,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Donald Duct & Steam Cleaning, Inc. is currently rated 4.7 overall out of 5.

Sunday: 11:00 AM - 4:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 4:00 PM

Donald Duct & Steam Cleaning, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Donald Duct & Steam Cleaning, Inc. offers free project estimates.
Yes, Donald Duct & Steam Cleaning, Inc. offers eco-friendly accreditations.
Yes, Donald Duct & Steam Cleaning, Inc. offers a 10% senior discount.
Yes, Donald Duct & Steam Cleaning, Inc. offers emergency services.
Yes, Donald Duct & Steam Cleaning, Inc. offers warranties.
Donald Duct & Steam Cleaning, Inc. offers the following services: Air duct cleaning, Carpet cleaning, Oriental rug cleaning, Water damage restoration, Dryer vent cleaning, Upholstery cleaning, Tile & Grout cleaning, Attic insulation, Products: UV Light, Electrostatic filters.
N/A

Contact information

5200 W Loop S, Bellaire, TX 77401

http://donaldductandsteam.com

Service hours

Sunday:
11:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 4:00 PM