Martel Enterprises Inc

Description of Work: On October 10, 2010, we signed a contract to have a modular beach home built. We made intial payments in the amount of $46,000. and this was to cover the engineering drawings, permits, WIP inspections, materials and labor for the pilings and subfloor and the purchase of the SIP Panels (walls - the largest cost). The contract stated the home would be substantially completed by Jan 15. However, by that date the building permit was not even obtained. Shortly after that Chip Martel did obtain the permits and install the pilings and subfloor but he did not have the WIP inspection engineer approval. We later learned that the subfloor did not meet the inspection requirements and would have to be redone. Then at the beginning of March, Chip Martel stopped work on the project for many personal reasons: spring break, death in the family, other work to finish. We tried to be as accommodating as possible. We asked for him to give us another timeline that was reasonable to him, but he never did provide this. He had our money for the SIP Panels months but he never ordered the SIP panels. We asked for that money back until he was ready to order the panels but he refused. On March 28, he sent an email saying he would not continue the project - he quit the contract. He said that he would provide an itemized list with the refundable portion. He never did. We asked for an itemized list 6 times by email and also on the phone. He never provided this or any refund. We made arrangements to resolve this thru the Dispute Resolution Center (part of the BBB). He canceled all 3 of the arranged meetings. He ignored requests by our attorney. After learning of my last review, he called irrately to say that we would never get a penny back.

Description of Work: We signed a contract to have a modular beach home built October, 10 2010 with initial start up payments of $46,000. This was to cover building permits, windstorm inspection, engineering drawings, installation and materials for pilings and sub floor and the purchase of all the SIP Panels (walls - largest cost). The contract stated that the house would be substantially completed by January 15th. However, the building permit was not even obtained by that date. After that time, Chip Martel obtained the bldg and septic permits and installed the pilings and sub floor but he did not have approval of the Windstorm Inspection engineer. It was later learned that the subfloor did not meet inspection requirements and the floor joists and subfloor would need to be redone. Then at the beginning of March Chip Martel took time off the job for many personal reasons: spring break, death in the family, other work to finish. We tried to be as accommodating as possible continually asking when he would resume work. The SIP Panels had not been purchased and yet he had our payment that was to go for those panels. Chip kept saying that he would start the next week, but the next week he would come up with another reason that he couldn't make it. We asked repeatedly for him to put together a new timeline that he could meet. On March 28, he sent an email stating he did not intend to continue the project - he quit the contract. He stated that he would send an itemized list of the costs with the refundable portion. He never did. We asked for this again (documented in 6 emails) but we received nothing. We had tried to resolve the situation thru the Dispute Resolution Center (part of the BBB). He canceled all 3 of the meetings arranged. We have had an attorney contact him with no results. After learning of my first bad review, he called irrate to say that we would never get a penny back.