Television and video sales and repair, Appliance sales and repair, Camera and camcorder sales, audio sales, gaming sales, furniture sales, lawn and garden sales and repair
I do not really like their service because they do good work whenever they do it but it takes forever. They are just so busy. They have a lot of business and it just takes forever for them to be able to set something in the repair shop and it could take you three to four weeks to get it back, but they tell you upfront that it is going to be that long. Most of the staff are pretty good but there are a couple of them that you will really prefer not to work with, and you can usually get around that. But most of them, they know what they are talking about. You can ask them a question, they can give you a plain English answer. I have to say, when the work is done, it is done right.
Description of Work: I used Conn's for lawn mower repair. We bought it from them and they fix it when there were things going wrong with it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$37
Bertha L.
02/2008
1.0
appliance sales
+ -1 more
They are not reliable and their customer service representative screamed at me over the phone after their service technician came out and didn't know how to repair the TV. They don't repair their items in a timely manner and have to order simple items that they don't keep in stock. I won't do business with them anymore.
Description of Work: I purchased a TV from them and then it went out two months after I got it. They replaced it after I called. In the last nine months it's now gone out for the fourth time. This was originally purchased in 2004 and installed in 2005.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,299.99
PATRA C.
05/2005
3.0
appliance sales
+ -1 more
THREE MEN CAME OUT. THEY WERE VERY POLITE AND NEAT. ALL THREE HAD A JOB TO PERFORM, AND THEY DID A GREAT JOB.
Description of Work: THEY PUT IN A STOVE AND AN OVEN.
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Service Categories
Appliance Sales and Installation,
Lawn Mower & Power Tool Repair,
TV Sales,
Computer Sales,
Furniture - Sales,
Computer Repair,
TV Repair
FAQ
CONN'S is currently rated 2 overall out of 5.
Sunday: 10:00 AM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
No, CONN'S does not offer free project estimates.
No, CONN'S does not offer eco-friendly accreditations.
No, CONN'S does not offer a senior discount.
Yes, CONN'S offers emergency services.
Yes, CONN'S offers warranties.
CONN'S offers the following services: Television and video sales and repair, Appliance sales and repair, Camera and camcorder sales, audio sales, gaming sales, furniture sales, lawn and garden sales and repair