ALL STAR PLUMBING Co.

Very well plumber did a very clean job

Came the day I called. Had to order a new one and it arrived at plumbers and was installed 2 days after the initial service call. Installer was polite and knew what he was doing. He was very efficient, even had to haul it up that rickety attic ladder and bring the broken one back down. All with a smile on his face in an attic about 100 degrees.

Did not use this provider

all went fine. did a good job and cleaned up after he finished.

I have used this company in the past, and never had a problem. I do not blame the plumbers for this issue. I feel that the dispatcher was at fault. A water pipe had burst in my yard and was gushing. The city had turned off my water, so it was urgent that I get it repaired as quickly as possible. I called and the dispatcher told me that they would be at my home by 7:30 AM the next day. All Star Plumbing did not come, and did not call to inform me as to why. I called them several times during the course of the morning and was given excuses, such as, and quot;He is now loading the truckand quot;. After several hours of waiting, I cancelled the appointment. I called another company, who came immediately and fixed the leak. I understand that schedules can change and people can be late. However, keeping customers waiting with no information as to what is happening is not good business.

They were very punctual, efficient, friendly, and quoted a price and stuck with that quote. It took 2 days to finish job, I would use them again.

They misdiagnosed the problem. They said it wasn't a plumbing problem and gave my the name of a tile worker. The tile worker came out and said it was indeed a plumbing problem. I had a hard time contacting All Star back to let them know what the tile worker said and to correct the problem. I've used the company several times in the past and they were always good, however, with they're recent change in management they just haven't been the same.

They started and finished on schedule (1.5 days.) It appeared to me they did a quality job with quality materials. Two men did the job with a small excavator. A Beaumont city inspector inspected and passed on the work. The work was done recently, but all has worked well so far. The grass is starting to grow some, again, and the and quot;ridgeand quot; of surface-dirt along the line is settleing, leveling out . The surface was disturbed quite a bit, but I don't think that could have been avoided digging and laying line through clay soil. The workers did a good job of avoiding damage to nearby landscape: flower beds, trees, bushes, and a storage building. I had 2 other bids, one for almost $8000 and one for $2200. I decided on All Star based on a recommendation of a neighbor, their price, and my conversation with the worker from All Star. The job is warranted for 2 years, which I think is too short. I think the warranty on a job like that should be 5 years, or longer.

Our sewer line to master bathroom started to back up. Called ALL Star for evaluation. Found to have damaged clay sewer line. Original estimate around $600. When they came to do the work, they realized the line was damaged more extensively, requiring entire line to be replaced. Final cost $1800, which was not too surprising. (We actually thought the original estimate was too low and final cost more in line with what we had been expecting.) Work that was done was good overall. The reason for the B instead of A is the condition that the yard was left after the work was completed. We were told that the grass sod would be set aside and placed back over the area that was dug up, but there were only 3 small pieces of sod covering about 10% of the area, with the remaining 90% left as mud. They also broke some of out landscaping bricks getting their machinery in or out of the yard. They otherwise were very curteous with quality work.Repa

They came out, did what they came to do, and I paid them. That's about all the experience I had with them.

First the kitchen sink was stopped up, then the washer wouldn't drain, and THEN, the toilets backed up. EPIC PLUMBING FAIL.EPIC HUSBAND PLUMBING SKILLS FAIL. Enter All Star Plumbing. Turns out 39 years of putting grease and other greasy foods down the disposal is a bad thing, plus, the clog was too far down the line to clear by ordinary snaking. Consequently, our intrepid plumber was forced to use the hose wt a power attachment plus an industrial snake.Two hours later,everything worked. Thank you, All Star!

All Star Plumbing was on time for the estimate and on the day we set up for them to do the work. The gentleman was very professional. He finished the work in the time he said it would take him to complete. I was very pleased with the whole process.I will use All Star Plumbing again.

I called All Star Plumbing and they arrived within 2 hours. The van and the plumber looked like they came right out of a TV commercial. The van sparkled, looked brand new with logo and all, and the plumber was dressed in very clean company uniform. He was very professional and polite. The plumber immediately diagnosed the problem. The water heater had a leak as a result of a fissure or hole in the lining. But he went into the attic and thoroughly examined the water heater to make sure. The diagnosis was correct and he also found a completely rusted overflow pan under the water heater, as a result of the long time leak. He gave me several options 1) to buy the water heater myself and have it installed by the retailer; 2) to buy it myself and have it installed by All Star; 3) to buy the water heater from All Star and have All Star install it. The best deal (I checked) was to buy it from All Star and have them install it. They were out the very next morning, right on time, and did a great job. They will always be my first call from now on.

I am reviewing too far off from service date, but it was positive experience and I will use them again in the near future for my problem toilets. I felt that the service was consonant with my expectations after reviewing them on Angie's list. The number one in my area at that time for plumbing, from Angie's list, was actually a little less responsive than this operation.

Excellent service. The serviceman came promptly, was clean and courteous. He made the necessary repairs and was very reasonable. **Please do not use our address in any published reviews.

Drain line was missalined and cloged with kitchen grease. He had to pull the toilet and correct the drain line.

They were good. They came out and provided good services. They did a good job and responded pretty quickly. They scheduled and they were here.

They got to it quickly. They did a good job. They cleaned up afterwards. They are certainly not any higher than anybody else.

They came on a Sunday night and dug up my yard in the middle of the night to fix the problem. He was very nice and did not bother him that he had to come out that night. I've used him since for various projects.

We have using them for 4-5 hours. They are very quick, they will come out to us even if it's four o'clock. If we need them, they will come out even after 5.

CALLED THEM FOR A APPOINTMENT TO GIVE ME A BID ON TAKING OUT MY OLD HOT WATER HEATER AND REPLACING IT WITH A NEW ONE. FROM THE START THEY WERE KNOWLEDGEABLE AND PROFESSIONAL AND COURTEOUS..CAME OUT AND LOOKED AT EVERYTHING...GAVE ME A BID AND I WAS VERY PLEASED WITH THE PRICING THEY GAVE ME...ALL I HAD TO PAY FOR WAS THE SERVICE FEE OF $45 FOR THEM TO COME OUT AND GIVE ME THEIR PROFESSIONAL OPINION ON THE COST TO DO THE JOB...SO WE PLANNED ON DATE FOR THEM TO COME BACK OUT AND COMPLETE THE JOB...PROFESSIONAL FROM THE START TO THE END...WOULD RECOMMEND THEM TO EVERYONE..

Arrived on time. Polite and Professional. Would have been nice if they had a septic company they worked with to get my problem solved.

We called and they came as requested and are always courteous. They diagnosed the problem and replaced the valve unit that was sticking. They had the part on the van and so the repair went quick and easy. We have had this part replaced twice now, both times by them, but I feel it is a part issue and not a repair issue as the plumbing in the house is original.

All of our drains were backed up one night. We had called other plumbing services and they said it would take 2 days to get someone out and then they wanted to charge $100 MORE just for coming to Beaumont! Marc from All Star was very knowledgable of what the problem was and of what needed to be done. He explained what the problem was and was able to fix it and within a few hours we had running water, working toilets and were able to take showers again. I am very happy with their service and would definitely recommend them to anyone needing a plumber.

THEY DID AN ALRIGHT JOB. THEY FIXED THE PROBLEM.