A QualityPro recognized pest management company. Members of the Texas Pest Control Assoc., National Pest Management Assoc., TWIC approved, ISTC training, CCR member. Family Owned & Operated Since 1981. We accept Visa, MasterCard & Discover. (281)-428-1511
Business highlights
44 years of trusted experience
Services we offer
Industrial, commercial and residential pest, termite & rodent control. Small nuisance-animal trapping.
It was terrible. These people are con-artists. They came monthly for around $60 each time and sprayed everywhere. It never helped the issue. At all times you'd see at least 5 or 6 roaches crawling around, and we hardly ever found any dead after they would spray. After about 4 months of this, because I couldn't stand the roaches anymore, I decided to take matters into my own hands. I bought a tube of combat paste and placed a dime sized amount of it under the kitchen sink, and near the outlets and guess what?!?..... I haven't seen a german cockroach since! NOT ONE! The tube cost me about $6 at the store and I saw instant results. I have no doubt they knew exactly how to get rid of them but didn't so that they could keep the continuous flow of money from the monthly contract. This was a year ago. They only just stopped calling me constantly to make an appointment about 3 months ago. Please save your money!
Description of Work: I had moved into a house that had a german cockroach infestation. The previous owners had a contract with them already, so we just continued with them to take care of the problem.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$60
Jim H.
09/2014
5.0
pest control
+ -1 more
Both times that provider came (termite inspection and later pest control), he was precisely on time. He didn't give me a time window to arrive, but a specific time, at which he showed up. During termite inspection, provider was EXTREMELY thorough, looking at everything inside and outside of house and explaining all of what he was looking for. I followed him the entire time and he explained everything to me. At the second visit, the provider was actually a few minutes early. Similarly, I followed with him as he sprayed and treated inside and outside completely. His explanations were clear and he was polite. I was thoroughly impressed!
Description of Work: Sprayed for pests inside and outside of home. Had previously provided termite inspection -- no termites. I entered into contract with provider for continuing termite and pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Response from Metro Exterminating
[member name removed], I'm very sorry for the late response but we were unaware of the review you left until this morning. Thank you for taking the time to write your review and the experience you've had with Metro Exterminating. We pride ourselves on our quality, professionalism and on-time delivery of services. It's great to see we are meeting everyone's expectations. We hope our services have allowed you and your family to live in a happier, healthier, pest free environment. Dennis G. Jason Jr. President Metro Exterminating TPCL 7820
Paul K.
07/2014
5.0
pest control
+ -1 more
unknown
Description of Work: They came back to do a follow up for sugar ants. Always on time and very friendly. Pricing changes depending on the plan you need and the treatment. Willing to answer any and all questions no issues. We have swapped to a quarterly plan and they are great about it. Will defiantly continue to use in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Metro Exterminating
Mr. [member name removed], Thank you for taking the time to write a review of your experience with us and allowing us to provide you with your pest control services. As a family owned an operated company we pride ourselves on quality and on-time delivery of services. We hope our services have allowed you and your family to live in a happier, healthier, pest free environment. Thank you, Dennis G Jason jr. President
A Lindsay B.
02/2014
5.0
pest control
+ -1 more
They were great. He wasvery prompt, really friendly guy, and he was very professional.
Description of Work: I used Metro Exterminating for exterminating service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Metro Exterminating
[member name removed], Thank you for taking the time to write a review of your experience with us and allowing us to provide you with your pest control services. We pride ourselves on our quality and on-time delivery of services to everyone we have the opportunity to serve. We hope our services allow you and your family to live in a happier, healthier, pest free environment.
Nancy O.
09/2013
5.0
pest control
+ -1 more
Was on time very knew what he was doing did a great job
Description of Work: sprayed fro firer ants
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Metro Exterminating
[removed members name] thank you for submitting your comment for the services we provided for you and your home. We hope if you ever need any additional services you will once again give us the opportunity to provide you with the professional services you deserve. Dennis G. Jason Jr. President
Marcia S.
06/2013
5.0
pest control
+ -1 more
They're great. They're really nice people, I've been using them for about 16 or 17 years. They're trustworthy, dependable, I don't even have to call them out the second time to what they came out and did. They spray but they can't guarantee that I'm going to have an issue before they come out but I never do, towards the end I do but that's because it's wearing off. I didn't have any problem with them, I love their staff and everything.
Description of Work: I use Metro Exterminating every 3 months. It's like a maintenance thing, I have them spray all around the house and all of the inside of the house for scouters and roaches and everything. They also look and see if we got any trouble with termites trying to start and I never do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
Response from Metro Exterminating
(deleted member name), Thank you for the kind words. We appreciate knowing we are taking care of our customers and will do our best to continue to provide you with the professional services you deserve. Without customers like you and the loyalty you have shown us through the years would we not have had the opportunity to be the successful pest management company we've become. From all the staff at Metro Exterminating we appreciate you and your continued friendship. Sincerely, Dennis G. Jason Jr. President Metro Exterminating
Linda C.
06/2013
5.0
pest control
+ -1 more
Have used this company for 17years and have never had a problem. Very professional. Not a big turnover of the servicemen who come out, so you are dealing with the same friendly faces.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Metro Exterminating
[removed member name], Thank you for the kind words and continued confidence us in providing you and your home with the professional pest & termite control services you deserve. You are a loyal and valued customer and hope we are able to continue to show our appreciation for your business. Sincerely, Dennis G Jason Jr President
Orlin B.
05/2013
5.0
pest control
+ -1 more
Their office calls several days in advance and sets up an appointment. The exterminator shows up at the exact time of the appointment, sometimes I have seen him out in the pickup talking of the phone waiting for the time for the appointment. The exterminator is always very friendly and though in performing his job. Bottom line is that I really have not had a bug problem since they have been coming out, I think I have had to call them back once because of an invasion of some roaches, but the quickly came out and sprayed some different chemical and the problem was taken care of, at no extra charge.
Description of Work: I have used Metro Extermin ating for several years to control the inscets in and around my house. They come out quarterly and exterminate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Metro Exterminating
[member name removed], Thank you for taking the time to write about your experience with us. We take pride in knowing our customers are happy with the professional, on-time delivery of services we provide. We do our best to ensure every customer we are given the opportunity to work for, is being provided with the professional service they deserve. Thank you again [member name removed] we appreciate your business. Dennis G. Jason Jr. President Metro Exterminating
Sandy L.
04/2013
5.0
pest control
+ -1 more
They were excellent. I was the one that called to make the appointment. They were great. They were on time. My mother said that they were very professional and kind. She trusts them. They didn't even charge extra in did around her garage for her so that's really nice. I would absolutely use them again and I would refer them.
Description of Work: I had Metro Exterminating come to do pest control for my mother.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Metro Exterminating
(Member name removed), Thank you for taking the time to share your experience with our family business. We appreciate the opportunity to service your Mothers home and appreciate your feed back. It helps us know we are doing exactly what we set out to do each and every day for all of our customers. I know it can be difficult finding an honest, reputable service company. Especially one that comes into your home to provide your service. We take pride in our service work and will be sure to continue providing you and your mother the services you deserve. Thank you! Dennis G Jason Jr President Metro Exterminating
Marcia S.
03/2012
5.0
pest control
+ -1 more
They are coming back on Saturday. They are great. I've used them for probably ten to twelve years now. They come out every three months. I see them regularly. I love those people. They are great.
Description of Work: I used Metro Exterminating three months ago for extermination services and pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Metro Exterminating
Member, I want to thank you for taking the time to write about your experience with us and giving us the positive feedback you have. We appreciate you! As a QualityPro recongnized company, we try our very best to provide the best service possible for our customers. From the front office staff to the technician providing your 'on-time' services. If it was not for you, and all our loyal customers, we would not have been given the opportunity to be the successful family business we are today. Thank you again and we look forward to continuing to provide the professional pest management services you deserve.
Linda M.
01/2012
5.0
pest control
+ -1 more
I’ve been using them for several years. They are friendly and competent. They are real qualified and I don’t have a problem having them in my home. Even my dog likes them, like a lot of people. I pay $67 every three months. So far they haven’t had to come back and redo an area that they had originally done for the rasberry ants. I find them in other areas. They are overall excellent. Their pricing was excellent. It was pretty good. I will use their services again in the future. They do really good work.
Description of Work: I used Metro Exterminating for pest control. I last used their services about a couple of months ago. I’m due for another one. They also take care of rasberry ants when they decide to show back up again. I have them come out every quarter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67
Response from Metro Exterminating
Member, Thank you for taking the time to write about your experience with us. As you know we pride ourselves on our service work. From our front office staff to the on-time delivery of your services we try to do our very best for all of our customers. As a family owned and operated company we truly appreciate you and all our loyal customers. We feel blessed to have such an amazing extended family. Thank you again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Metro Exterminating is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Metro Exterminating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Metro Exterminating does not offer free project estimates.
Yes, Metro Exterminating offers eco-friendly accreditations.
No, Metro Exterminating does not offer a senior discount.
No, Metro Exterminating does not offer emergency services.
No, Metro Exterminating does not offer warranties.
Metro Exterminating offers the following services: Industrial, commercial and residential pest, termite & rodent control. Small nuisance-animal trapping.