Tile & Grout Solutions, Inc.

I can't say enough good things about Joe and his work! We realized just before closing on our newly constructed house that the builder would not seal any of the grout on our floors and bathroom tile. So on very short notice, Joe agreed to do this work for us at a very fair price before we moved in. He and his crew rearranged their schedules to ensure that the work would be done before our move it. He took the time to explain the properties of the sealer he used and the application process. They even cleaned up some spots the builder missed. All of our tile work looked spectacular after they finished. We tested several areas, and the water beaded very well everywhere. Joe is a real pro!

The owner (Joe) was easy to work with. Kiki and Leo did a terrific job. They put travertine in our entryway and master bathroom, and new tile in the upstairs bathrooms, both the floor and surrounds. It all looks great! They also know a lot about what needs to be going on behind/underneath the tile. I would hire them again without hesitation. In fact, we will be hiring them again when we are ready to do our master shower. I'm sure you can find tile companies that will do it for less but you get what you pay for. Trust me. We hired a company and had to fire them before hiring Tile and Grout Solutions. That was an expensive learning experience. So learn from our mistake. If you want quality work done by people who have decades of experience, Tile and Grout Solutions should be your first and only choice.

Joe was great! We had a small project, he came right away and did an amazing job. Great communication throughout, left are neat and clean and even went the extra mile when he found unexpected issues.... would hire again without a second thought.

A fabulous experience working with Joe and his crew! He was always on time, stayed true to his quote even though they replaced more tiles than the original quote, kept the area extremely clean, was always professional and the finished product was amazing.

The day the tile wall in my master bathroom collapsed when I leaned on it turned out to be my lucky day it led me to Joe Maxwell and Tile & Grout Solutions, Inc. Joe and his installer Kiki (a tile genius!) built a beautiful walk-in shower where the tub used to be. That shower became what was until recently the best-built part of the house now it is joined by the gorgeous porcelain tile floors throughout our downstairs and on our stairs! Joe was a delight to work with from the very start. His estimates were thorough, and he explained every step in the installation process, including the timing and the materials needed. Joe, Kiki, and their assistant tiler Leo were meticulous in their work, and they adapted adroitly to the unexpected such as when they pulled up some old tile and found a hole through the slab with a water pipe running through it! The only reason there wasn't a fountain in my entryway that day is because of Joe's and Kiki's ears: before pulling up the old tile, Joe happened to drop something on the tile covering the hole. When the thing hit the tile, it went instead of Joe and Kiki looked at each other in alarm indicated a hollow spot under the tile where it should be solid. So, instead of using a jackhammer to pull up the tile, they gently used a hammer and scraper. Fortunately, that hole was the only surprise, and the rest of the job went smoothly. Every evening, my husband and I come home and remark on how beautiful our floors are we are thrilled! We hope Joe and Kiki can put up with us when it comes time to tile our upstairs! Thank you, Tile & Grout Solutions!

Joe is great to work with. This quote was a little higher than others I received but I believe the quality of work may be worth it in the long run. The builder who went out of business did a horrible job with the custom shower in the master bath and it was leaking water through the shower pan and shower seat. Joe's team came in and repaired the damage, made a great custom shower pan and put some really great tile back in that looks amazing.

Joe Maxwell, the owner, is great and a man of his word. I would definitely hire him again!

Joe is excellent! I highly reccomend. He fixed and waterproofed a shower I was having issues with.

Joe was fantastic ... professional, informative and courteous. His crew of Alfred and Mike were great support players throughout. The job they performed for us was 'first class' in all respects. My wife and I agree we would hire them again for any sort of tile, stone or grout work in our home. They were true professionals in all respects.

I like his honesty and dealing with the issue that i ended up with after being left in a bad situation from another company. He told me exactly what he was going to do, how much it was going to cost & how long it would take. He kept his word on all of it. The work Joseph and Kiki did was excellent. We recommend Tile & Grout Solutions to anyone needing a remodel or if you were left high and dry in the middle of your remodeling and need someone to come complete the job and do it well!! Should've hired them from the start!!!

great job!!

They did a good competent job.

Work completed on time. Quality was fantastic and tile replaced blended seamlessly with originals.

Tile & Grout Solutions recently replaced all of the tile on the first floor of our home. It had been improperly installed when the house was built 11 years ago and was migrating and “tenting”. We were happy with some work that Joseph Maxwell and his crew had done for us previously and I called Joseph to take a look at our tile problems. Because the severe tenting created a hazard, Joseph rearranged his schedule and came out that same day to remove a few tiles so that I wouldn’t trip or cut myself. He gave us an estimate and we had him put us on his schedule. It is a huge undertaking to remove and replace tile. They make it as painless as possible. They were careful with our woodwork and tented our cabinets and the doors to our carpeted bedrooms during the removal process, to avoid dust getting into everything. I have pets and stayed in the house during the whole process and they made sure that I could take my dog out and have access to necessities. Before they left each day, they cleaned up. Joseph has years of experience and does not take any shortcuts on his jobs. He is very easy to contact. Kiki, his crew foreman, is very knowledgeable and kept me informed of what would be happening each day. Our newly installed porcelain tile floor looks great! I highly recommend Tile & Grout Solutions.

great job to detail

On time. Special effort for a Saturday job. Thanks

He was great.

A total professional, and very friendly.

They were detail oriented and true craftsman

Will use again

Fast response. Needed someone immediately when we’re in the middle of a master bathroom remodel. Joseph was out the next day.

Cannot go wrong. Joe doe does what he says he will do.

Wish I would have known about these guys when I built my custom home 7 years ago! I chose a very reputable builder and assumed that they would only hire the best flooring contractors. Unfortunately, I found out the hard way that this was not the case. Long story short, I am in the process of replacing the flooring in my home. Joe Maxwell came out right away and not only assessed my situation but has spent hours helping me choose replacement tile. We have completed Phase 1 and I could not be happier with the results. The quality of their work and attention to detail is very impressive. Joe has over 35 years experience in the tile business so he knows the ins and outs of tile and how it should be properly installed. He has a quality team (thank you Kiki!) that shows up on time and gets the job done without any stress on the homeowner. I am anxious to begin Phase 2! I would highly recommend Tile & Grout Solutions....wish I could give them 10 stars!!!

Excellent experience. He came right away, immediately removed necessary tile. Returned as soon as plumbing was completed and replaced tile. Friendly and very professional. Definitely would call him again.

Completed what they promised on time.