Bryce and James were extremely professional. Discussed the nature of the problem and gave us a price prior to beginning work. They worked diligently to unclog the drain, using a camera and electric snake. I have used Osborn Plumbing many times over the years. Price is always fair, and the work done in a timely, professional manner.
Description of Work: My husband and son were unable to get through a kitchen sink clog that was in the house foundation. Called Osborn Plumbing in the morning and they said they could come in the afternoon. They called to let us know when they were on the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Michael S.
09/2015
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jose C.
06/2015
5.0
drain cleaning, plumbing
 + 0 more
unknown
Description of Work: Checked vent line and pipe from house to septic located my problem and advised how to have correction made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Catherine & Rodney T.
05/2015
5.0
plumbing
 + -1 more
The staff was super and they did everything we expected them to. They gave us a fair price.
Description of Work: I use Osborn Plumbing. I burst the tank in the toilet and they replaced it and they found a leak in the yard and took care of the leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne M.
04/2015
5.0
plumbing
 + -1 more
They did a good job.
Description of Work: They fixed our toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Karen S.
03/2015
2.0
plumbing
 + -1 more
).They are very polite, very expensive, and pretty responsive. It took them a REALLY long time to diagnose the problem and I wouldn't call them again, or recommend them to anyone else. I'd say they do know what they're doing overall, but I don't have sufficient patience to deal with them.
Description of Work: I called because I had no hot water. In their first service call, they said I needed a new tank, but that it was still under a Sear's warranty. $116.00 approximately. Sear's had to come and verify that ($97.00). Once I got the tank, Osborn installed it ($500. +, and an extra $100.- for doing it on Saturday. It worked for four days then quit. When I called Osborn back, I got a phone message that said they were very busy because of the holiday (Christmas), and to call for an appointment on the week of the 29th. Since they are very religious, I went without hot water on Christmas Eve and Day, then called them on Friday. They sent over two guys who fixed the problem in minutes.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$800
Frank M.
03/2015
5.0
plumbing, water softeners
 + 0 more
They did very well....professional..
Description of Work: Installed gas range, ran gas line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Wendy B.
01/2015
5.0
plumbing, water heater repair
 + 0 more
Roger was great - aside from being on time, he did a very thorough walktthrough of the plumbing and water heaters in a house we were interested in purchasing. (We had a home inspection, which identified a few things we wanted to have clarity on - both cost and actual repair needs.) He walked us through everything that was "wrong" and "right" with the plumbing and water heaters. We felt very confident of the information and suggestions he provided, and even though we have never used him for actual services, we will be using him after closing.
Description of Work: Conducted an inspection of plumbing and water heaters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kara F.
10/2014
1.0
plumbing, drain cleaning
 + 0 more
unknown
Description of Work: Thay messed up everything , Ganna cost more to fix then the crappy work that was done ..
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900
susan P.
09/2014
5.0
plumbing
 + -1 more
Very satisfied. Very professional.
Description of Work: Replace garbage disposal including new unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kurt Z.
06/2014
5.0
plumbing
 + -1 more
Quick response. The first visit they mis-diagnosed what was wrong with my system. However, because of that , they did not charge me another trip charge. They quickly came back out and fixed the real problem and installed a clean out joint for the septic line. I would hire them again based on how they responded to the problem with the first visit. The owner himself took control of the situation and was very professional in taking responsibility and getting the job completed to my satisfaction.
Description of Work: cleared out growth from septic line. installed a clean out access point.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Bonnie C.
06/2014
5.0
plumbing, water heater repair
 + 0 more
Great - have seem him at the Bastrop Opera House working magic on it's plumbing from 1889 so felt confident they could take care of things. They worked us in right before the holiday with no problem.
Description of Work: Diagnosed and fixed problems with water heater. Had parts with him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael S.
05/2014
5.0
plumbing
 + -1 more
They were timely and it cost what they said it would. They did good work.
Description of Work: We had a plumbing leak. They came out and performed a repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine & Rodney T.
12/2013
5.0
plumbing
 + -1 more
It was a great service. Although there were unpredictable complications the tech figure it out and everything is fine now. It took a couple days as the city and a previous installation complicated things.
Description of Work: I used Osborn Plumbing Inc
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Tim M.
09/2013
5.0
plumbing
 + -1 more
We called Osborn after realizing we had a serious shower faucet leak that was giving up about 5 gallons an hour. When the plumber got here, he was quickly able to realize the problem being the shower faucet. After telling him that I was pretty sure Home Depot had a replacement cartridge for this type of faucet, he offered to go to Home Depot to pick up the part. He did so, but the faucet was just too old to be replaced, so we opted to replace it. It was a decent amount of money, but he was here over four hours, and also gave me options along the way. Overall, a very good experience, and I will use them again.
Description of Work: Osborn fixed a shower faucet leak, which included a new faucet, cutting an access panel and installing the new fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$651
Tobe H.
07/2013
5.0
plumbing
 + -1 more
No details. Arrived, worked quickly, completed job, left. Good work.
Description of Work: Replaced/repaired water service cut-off valve to residence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$260
Mary H.
12/2012
5.0
plumbing, water heater repair, drain cleaning
 + 1 more
I have not used Osborne plumbing in a bit because we have moved from Bastrop, but if this company made house calls to Austin I would use them in a heartbeat. Mr. Osborne is a great guy with truly good values and he is the best plumber I have seen in my life. All he had to do was pull up in the driveway in Bastrop and the pipes knew they had better start working. You simply cannot go wrong Osborne plumbing.
Description of Work: You name it plumbing wise and Osborne plumbing has done it for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail M.
07/2012
5.0
plumbing
 + -1 more
I used Osborne Plumbing 5 times over about a 4 month period. The first time was an emergency when the plumber I was using would not come to fix a tub faucet leak that was getting worse by the hour. I called them in the morning and they showed up in the afternoon and stopped the leak by replacing the valve. I was remodeling this bathroom and another one at the same time, so I had them come out again for the second bathroom to do some prep work for a walk-in shower and while they were there, I had them install the toilet in the first bathroom. They came out 3 more times to finish the shower installation and install the second toilet. I asked them about getting a hot water recirculating pump to move hot water to the far side of the house and they put it in for me.The guys were very good sticking to their appointment times and about calling when they were on the way. They were friendly and professional and cleaned up after themselves. I provided most of the parts, but if I didn't have it, they did. We only had one snafu when the shower valve I ordered turned out to be the wrong one, and they didn't notice until it was time to install it, resulting in an extra trip to the plumbing supply store for me and an extra trip back to my house for them. Since there were 2 of them, they could both work on different things, which cut down on the total hours required.Their price is high - they charge the first hour ($106) plus every 15 minutes after that for labor and some travel time. However I used them repeatedly because they show up when they say they will and do good work. I will use them again (I have 1 more bathroom to remodel) and I recommend them to anyone in the Bastrop/Cedar Creek area.
Description of Work: They made emergency repairs to a leaking tub faucet. Then I had them come back to help me remodel a bathtub into a shower. They also installed 2 toilets and a hot water recirculating pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Mary H.
02/2011
5.0
plumbing, drain cleaning
 + 0 more
I spent about $100 on the job. I was happy with them. They did a good job and they were nice people. I will use them again in the future.
Description of Work: I used Osborne Plumbing Inc., nine months ago. They fixed a problem with a drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ROBERT F.
11/2007
5.0
plumbing, water heater repair, water softeners
 + 1 more
They were excellent. They were very professional and showed up on time. I would highly recommend them.
Description of Work: He re-routed my gas lines and re-plumbed 2 bathrooms, a laundry room and the kitchen. They installed a tankless hot water heater and a soft water service as well.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening
FAQ
Osborn Plumbing Inc is currently rated 4.8 overall out of 5.
No, Osborn Plumbing Inc does not offer free project estimates.
No, Osborn Plumbing Inc does not offer eco-friendly accreditations.
No, Osborn Plumbing Inc does not offer a senior discount.
No, Osborn Plumbing Inc does not offer emergency services.
No, Osborn Plumbing Inc does not offer warranties.
Osborn Plumbing Inc offers the following services: Plumbing, Drain Cleaning, and water heaters.