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Tri County Mechanical

Heating and Air Conditioning, Air Duct Cleaning

About us

Military and Senior Citizen Discounts. Police and Fire Fighter Discounts. TX Lic# TACL B021107E LP Gas Lic# TX RRC 14041

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

FULL SERVICE CONTRACTOR. ALL MAKES & MODELS. AIR CONDITIONING. HEAT PUMP. ELECTRIC. GAS. LIQUID PROPANE. RESIDENTIAL & COMMERCIAL. INDOOR AIR QUALITY MONITORING & ANALYSIS. RETURN AIR DUST CONTAMINATION SOLUTIONS. DUCT SEALING & REPLACE. MANUAL J EQUIPMENT SIZING. MAINTENANCE AGREEMENTS. SEASONAL TUNE-UP.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.0
responsiveness
3.0
punctuality
2.5
Showing 1-2 of 2 reviews

GARY & MARY JO H.
11/2006
1.0
heating & air conditioning/hvac
  + -1 more
They were horrible. Work was unprofessional looking. It was a short visit. They advised that the system just needed cleaning. They performed a carbon monoxide test and said everything was fine. The next morning, the tech called back and said the boss gave them a different CO monitor to redo the test and advised me ''do NOT turn on the heat''. I told them we were at work, and we took off a 1/2 day for their original visit. They could come after we got home after 6 pm. The tech indicated that they were closed by then, and he would check ''with the boss'' and call back. No calls were received that day. If it was THAT important, wouldn't you expect someone to show up to evaluate the problem right away? I guess business hours are more important than customer satisfaction and safety.
Description of Work: I got homeowners warranty work for a defective furnace.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65

Response from Tri County Mechanical
WE ARE VERY DISAPPOINTED WITH THIS UNEXPECTED DEROGATORY REPORT. WE REVIEW, WITH EACH TECHNICIAN, ANY PROBLEMS THAT HE MAY HAVE EXPERIENCED AT A CUSTOMER'S HOME, NONE WERE REPORTED. IT IS UNFORTUNATE WE WERE NOT INFORMED THAT OUR SERVICE DID NOT MEET THEIR EXPECTATIONS, WE CAN'T GO THE EXTRA MILE TO FIX A PROBLEM IF WE DON'T KNOW ONE EXISTS. DON'T UNDERSTAND HOW WORK COULD BE UNPROFESSIONAL LOOKING. THERE WAS NOT ANY WORK PERFORMED, EXCEPT TO TURN ON A HEATER, THAT WAS PREVIOUSLY DIAGNOSED AS NEEDING CLEANING AND PERFORM A CARBON MONOXIDE TEST. WE WERE THE 2ND CONTRACTOR CALLED. THE MEMBER ALSO NEGLECTED TO MENTION THAT HE WAS NOTIFIED IMMEDIATELY AFTER WE DISCOVERED THE POSSIBILITY OF A DEFECTIVE METER, AND DURING THIS CONVERSATION, HE STATED THEY HAD SCHEDULED A 3RD COMPANY TO EVALUATE THEIR SYSTEM. WHEN A FOLLOW UP CALL WAS MADE THE NEXT DAY, SATURDAY, WE WERE TOLD THAT THEY ALREADY HAD THE HEATER REPLACED. OUR WEBSITE LISTS OUR AFFILIATIONS, ABILITIES, THIRD PARTY CUSTOMER SATISFACTION SURVEY RESULTS AND SOME APPRECIATION TESTIMONIALS. WE ALSO ROUTINELY PERFORM TELEPHONE FOLLOW UP CALLS TO HELP US IMPROVE OUR SERVICE. AGAIN, IT IS UNFORTUNATE THAT THIS CUSTOMER DID NOT INFORM US OF THEIR DISSATISFACTION. WAYNE, SERVICE MANAGER.

07/2005
5.0
heating & air conditioning/hvac
  + -1 more
WE WERE VERY PLEASED WITH THE SERVICE FROM THIS COMPANY. BOTH, THE REPAIR TECHNICIAN AND THE INSTALLER, WERE VERY FRIENDLY AND PATIENT. THEY TOOK LOTS OF TIME TO EXPLAIN WHAT THE PROBLEMS WERE WITH THE UNIT THAT WE HAD, AND EACH CHARGE THAT WAS ON THE INVOICE. THEY ANSWERED ALL OUR QUESTIONS AND PERFORMED THEIR JOBS WELL.
Description of Work: TRI COUNTY MECHANICAL WAS CALLED ON BY OUR HOME WARRANTY COMPANY TO CHECK OUT OUR AIR CONDITIONING PROBLEMS WITH OUR SECOND FLOOR UNIT. UPON INSPECTION, IT WAS DETERMINED THAT THE CURRENT UNIT WAS UN-SERVICEABLE AND HAD TO BE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$635

    Contact information

    1724 Pelican Oval, Azle, TX 76020

    www.TriCountyMechanical.net

    Service hours

    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    Tri County Mechanical is currently rated 3 overall out of 5.

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Tri County Mechanical accepts the following forms of payment: Check,MasterCard,Visa
    No, Tri County Mechanical does not offer free project estimates.
    No, Tri County Mechanical does not offer eco-friendly accreditations.
    No, Tri County Mechanical does not offer a senior discount.
    Yes, Tri County Mechanical offers emergency services.
    Yes, Tri County Mechanical offers warranties.
    Tri County Mechanical offers the following services: FULL SERVICE CONTRACTOR. ALL MAKES & MODELS. AIR CONDITIONING. HEAT PUMP. ELECTRIC. GAS. LIQUID PROPANE. RESIDENTIAL & COMMERCIAL. INDOOR AIR QUALITY MONITORING & ANALYSIS. RETURN AIR DUST CONTAMINATION SOLUTIONS. DUCT SEALING & REPLACE. MANUAL J EQUIPMENT SIZING. MAINTENANCE AGREEMENTS. SEASONAL TUNE-UP.

    Contact information

    1724 Pelican Oval, Azle, TX 76020

    www.TriCountyMechanical.net

    Service hours

    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM