The Chimney Specialist, LLC

He stole my customers money as a deposit and left town. ZERO work completed James Houston is a scam artist!

We were informed on 12-26 we could not use the fireplace due to cracks in the flue. We were supposed to hear back about repair cost, no call back as of 1-16.

James was exceptionally professional and diligent. Also, they were very responsive. This could not have gone any better. Thank you.

Not good. Appointment was for 9:45. Relative there called me at 9:18 in a panic because men were already there to work and she did not know what to do. I arrived about 10 minutes later. Thats when I found out chimney could not be cleaned, which I understood after he explained the stove having to be pulled out, etc. . But---I was told I am now responsible for 99.00 charge for an inspection that I did not order and do not need. It is true that it was a detailed inspection, but I have absolutely no use for it... I am in the process of selling the house. The more I thought about it the more upset I have become. I was told I need thousands of dollars worth of work to do repairs before it would be up to code. That may be true, I have no way of knowing for sure. But the sneaky charge for inspection that I did not order makes me now wonder if everything is on the up and up. I'm out $99 now. I guess it was an expensive lesson.

They were thorough and professional.

Very well done.

Very well. Informative, professional and explained in detail the entire project.

James houston used aggressive bullying techniques to sell his product. Who knows he might do great work, and extra work may have been needed to repair my chimney to his standards. He made me feel small and uncomfortable. He would not take no for an answer and raised his voice and got in my face. I pulled out my phone and text my husband to call me to try to de-escelate the situation. My husband immediately called and then he changed his attitude and left. The person he has working for him watched and did nothing. Would not recommend to anyone.

Young man who performed the work was very knowledgeable and polite. Cleaned area afterwards. Would recommend highly.

He came in an inspected my chimney. He said it needed to be cleaned, that the top of the chimney needed another side of concrete added on the cap in order for the chimney to draft properly, and that inside the chimney it needed to be sealed with mortar. He said if I was to start a fire now it could catch the house on fire. He went to work and had it all fixed within a short period of time. I was unable to start a fire last year, but finally tried this year and it work perfectly. I would recommend this company to everyone. The service and follow up was great!

Excellent work. Fast turn around. Great warranty on work performed.

No issues at all. They were professional and kept in contact very well re: appointments. Would hire again

Very timely and professional. Explained work. Will use again.

Everything went great. They responded almost immediately and showed up on time. They were very punctual and professional.

james and crew are prompt, professional and knowledgeable. No surprises with the invoice.

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We talked to 3 different companies. James of The Chimney Specialist was, by far, the best choice for us. We initially thought we would need a fireplace insert, James talked to us and helped us understand what we were truly looking for. We lived in Texas, we were looking for ambiance more than heat. With this in mind, James found the most cost effective way to give us the look we want at a very reasonable price. He fixed our firebox, installed a new high efficiency damper and got us a custom fabricated fireplace surround. We LOVE our new fireplace and we HIGHLY recommend James and The Chimney Specialist, LLC for any fireplace repair.