Poe Air is based in Fort Worth, Texas and provides maintenance and installation of ventilation, heating and air conditioning units. It is a family owned and operated business founded by ex-marine Gary Poe. Our primary goal is to provide an unmatched combination of expertise and customer service. Gary Poe is an authorized Trane dealer and warranty provider, as well as a Trane Certified Master Technician.
We offer free HVAC cost estimates. We also provide our customers with financing solutions to help bear the cost burden of HVAC services and installations. Our technicians perform accurate HVAC load calculations to ensure you system is perfectly matched for you home and your needs. In addition, we also provide free second opinions on compressor failures.
Business highlights
13 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioner Repair, Air Conditioner Installation, Air Conditioner Replacement, Heating System Repair, Heating System Installation, Heating System Replacement, Furnace Repair, Furnace Replacement, Heat Pump Repair, Heat Pump Replacement, Home Air Filter Replacement, Trane Warranties, Free HVAC Cost Estimates, Maintenance Agreements, Financing Opportunities
Description of Work: When Gary came by it was just to check the system and change the filter. He installed the new unit a year ago. They have always been responsive to my calls and concerns.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wanda B.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Installed new A/C system and did so promptly and at a good value. Highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue J.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I have a contract for twice a year inspection & filter replacement (you have to pay for filter) I am very pleased with the personnel and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Michelle H.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles S.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
All refrigerant was gone. Detected major leak issues in indoor coil. Decided to replace the entire 18-year old unit with a new high efficiency one. Absolutely best experience with A/C work that I have had.
Description of Work: Another A/C was not cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
David C.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
I've always been very satisfied with their work. They do very well. I have no complaints . Their price is reasonable. They are always on time.
Description of Work: I use them every 6 months on heating and air conditioning work on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Milo M.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Called Poe Air to check our systems going into the late summer and fall as the sun hits many windows which causes our home to heat up much more in the afternoon. Poe Air checked our systems, balanced them and was quick, professional and polite. The tune up was noticable within moments, they run far less, cool more and I can hear the cieling fans hum since the the units are off more than they are on .Less stress on the aging systems and much lower electric bills! Great work by Gary Poe.
Description of Work: Had Poe Air check our systems because as the sun moves south we get much more direct sun on many windows late summer and fall which heats up our house. After the tune up, our aging system were running like new! The next day our relative humidity was lowered 10% on our Radio Shack digital temp/rh device in the family room. Plus our ac's are running much less time wise saving us on our electric bill. When the time comes to replace our HVAC's the only person I will call will be Gary Poe of Poe Air. Excellent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Milo M.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Called pool service companies who basically said our heater was old and needed to be replaced at $6,000.00 without even looking at it. Called our type of heater as cheap and compared it to a KIA. Gary Poe was called because I knew how good he was with our HVAC's and I thought he would be able to look at it. Gary is honest and smart, he had it up and running great in moments. Poe Air is awesome
Description of Work: Fixed pool heater. Blower motor was hung up with debris (leaf). Pool heater works like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sarah J.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
Came out and fixed our problem without trying to oversell us another system.So thrilled to have cool air again. Finally, a service person who can actually do his job and is trustworthy. We told him we might be moving, or we might be here another 20 years. He suggested a repair, as well as what we should do if we wanted to get a new system. He patiently answered all our questions. We called in other folks to get quotes and to try to fix it, including the ones who installed the system, as well as made a recent repair that didn't work. One company tried to sell us a new system. Our old service company came out and tried to sell us an additional system for the back of the house. They didn't see the error their last worker had made. When Gary Poe came back to repair our system, since we had lost trust with our old company, he told us the other company had replaced one of our parts with one that was the wrong size. He fixed it quickly and we have cooler air finally and a great quote for when we decide to replace the whole thing. So glad we called Poe Air.
Description of Work: Our air conditioning started blowing more warm than cool air about a month again. We called in our regular guys and they suggested a new system or fix that would only be temporary. We choose the temporary fix for $400. But a month later, it was doing the same thing. And we didn't have a great feeling about using the same old company. We called three companies to quote on repairing or replacing our system. We picked Poe Air because he told it to us square. He is a former Marine, which also doesn't hurt. He replaced a part that a previous company had used that was the wrong size.. That part would have blown our whole system if Gary Poe hadn't fixed it. We are grateful and thrilled to have met such a fine person. He is a credit to the American service industry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Milo M.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
We have 4 HVAC units and were concerned that with the record breaking 71 days of heat over 100 degrees in 2011, it seems this year we are already experiencing some high heat early in the season which required us to utilize our AC. On the recent days of mid to high 80s when the AC kicked on, we noticed the house didn’t seem to be cooling off as much as expected so after doing some research, I found Gary Poe, owner of Poe Air, who was prompt at returning my calls and expeditiously fit us into his calendar for a complete balance of our systems. Upon his thorough inspection, he detected a large leak in the one of the systems. He was able to locate the leak, immediately welded it, and rebalanced it with R22. I was outside with him during the rebalance and when I came inside the house, my wife promptly said “it’s working now!” – when I checked the inside vent with an instant read thermometer, it read 56F. I’m not certain, but I strongly feel that many companies might have opted to sell us a new system costing us a lot of unbudgeted expenses. We are so appreciative that Gary was knowledgeable and experienced enough to be able to identify and locate the leak, weld it and rebalance our system to immediate working condition at a reasonable cost compared to having being forced to purchase new systems at an unanticipated time. Gary is as professional, hardworking and honest as you will find in the field of HVAC, or any other field as well! We have used others and had the feeling of being taken advantage of, but that is certainly not the case with Gary. If the time comes when we consider installing new “top of the line systems” (hopefully by choice and not necessity!), we won’t think twice about having Poe Air be the company we call without needing a second opinion or soliciting bids. He is definitely the contractor you want to call for all your HVAC needs. He knows his HVAC stuff far better than most. AAA+++
Description of Work: Balance with R22 4 HVAC's. Repair large leak in one unit, rebalance this unit.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Poe Air is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Poe Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Poe Air offers free project estimates.
No, Poe Air does not offer eco-friendly accreditations.
No, Poe Air does not offer a senior discount.
Yes, Poe Air offers emergency services.
Yes, Poe Air offers warranties.
Poe Air offers the following services: Air Conditioner Repair, Air Conditioner Installation, Air Conditioner Replacement, Heating System Repair, Heating System Installation, Heating System Replacement, Furnace Repair, Furnace Replacement, Heat Pump Repair, Heat Pump Replacement, Home Air Filter Replacement, Trane Warranties, Free HVAC Cost Estimates, Maintenance Agreements, Financing Opportunities