Z-Tech Installations

I contacted Mr. Zac on 5/11 for price, he gave me & 175 Dlls price. We agreed an appointment for the service on 5/12/18 @ 12:00 noon, he and her helper arrived at 4:00 P.M., 4 hrs. later, I was calling and texting and never responded, the jobs was incomplete on 5/12 after 6 hrs. !! he said " I WILL COME BACK TO FINSH THE JOB TOMORROW 95/13)" he never came, and he never answer calling or text, today 6/7 almost a moth later my TV is without audio. THE WORST SERVICE !!

Wasted all afternoon for Zach to repair my satellite. The guy did a no call no show and won't even have any courtesy to return a simple txt saying he couldn't make it. While waiting for Zach, another contractor returned call and said he was available immediately.. since I already GAVE Zach the job, I told the 2nd contractor that I need to keep the appointment with Zach.. now I'm totally screwed with no one fixing my issue. There was another reviews with the similar event about Z-Tech also. Do yourself a favor and find someone else instead of wasting your time. Zach has no basic human decency.

I found Zack on CL. The ad said he had General Liability insurance so I contacted him to hang my TV, as it is 70"s, expensive, and I didn't want to risk messing it up. The TV was on a stand in front of where the TV was to be mounted and was watched up to the moment that it was hung. He hung the mount and upon inspecting, it was over torqued and completely crushed the sheetrock away from the stud. This ultimately is behind TV and won't be an issue until I leave, so I chose to give the benefit of the doubt and presume that it is because the building is old, maybe the sheetrock was weak. This never was brought to my attention though as a possibility which would have been nice. However, mount was at that time hung and sturdy and it was time to hang TV. After helping him hang TV and upon getting it tightened and secured, he began scrubbing the screen and cleaning it off. I greatly appreciated this and I even commented at how intense he was going at it. After cleaning off almost entirely, he turned and said that he was finished. I was busy on my computer and paid him as he was walking out, with what now felt like a little bit of urgency. After I finished an email, I tried to turn on tv and my power and timer light on the TV started flashing. I googled and tried to find answers as to the reason for the flashing and presumed it must have to do with the power as it wasn't staying on and I didn't think else could be wrong. I called and set up TV repair guy who came and told me the power flashing in addition to the timer flashing was a code and told me the code stood for broken display. Sure enough there is a hairline crack all the way down the right side of TV, basically where he finished cleaning before leaving promptly, and before turning TV on, which seems like that would be common practice in the industry. A "TADAAAA" moment. TV is trash now. I texted him to try and resolve this explaining that I'm not mad, just need resolution that doesn't screw me for $1300 for using his service. From now on, I recommend asking if someone has insurance and let them know you will want to see and take a picture of their insurance before allowing work commence.

I called Zack this morning to install my new applets 4k, and we set an appointment today for3 pm; it is now 4:30 pm and no show or call or text. I sent a text to inquire but no response. Would not recommend Zack. Beware

Z-Tech delivers a level of customer care that simply isn't expected when dealing with home technology service providers. I have been having issues with DirecTV for months. After getting to the point where my only choice was to go through the hassle of changing to cable, I called Zach on Friday at 5:30pm. He answered (first surprise) and then told me he'd be happy to help. I told him that I was open next week and he said, "I'm happy to come out now so you don't have to go the weekend without TV". I was blown away. Then, an hour later, my issue is completely resolved and he says that will be (and he named a ridiculously low amount). I doubled it and thought I got away cheap. They will be my first call and last call anytime I need tech help at the house. Do not hesitate to call! And DirecTV, if you are reading this, the only reason I am still a $250/mo customer is because of Z-Tech.