XTRA MAID LLC

House Cleaning, Blind Cleaning, Interior Painting

About us

XTRA MAID LLC in Austin specializes in deep cleaning services. Our team is dedicated to providing top-notch deep cleaning services to homeowners. Contact us today for more information on how we can transform your home.

Business highlights

16 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

House & Office Cleaning. Move out/in.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.72,222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 326-350 of 2222 reviews

Bridgett W.
09/2016
5.0
house cleaning
  + -1 more
Fantastic! This was the best job we have had with Xtra Maid LLC and also compared to other companies. It was more than coming home to a clean but the attention to detail and personal touches. They seemed to take such good care and pride in their work.
Description of Work: Basic housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donnie W.
09/2016
5.0
blind cleaning, carpet cleaners, house cleaning, floor cleaning
  + 2 more
Fantastic! Person showed up on time, was very thorough and professional. Will definitely utilize again in the future.
Description of Work: House cleaning and change linens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vicky D.
09/2016
5.0
house cleaning
  + -1 more
Great! They always do a wonderful, thorough complete job.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis G.
09/2016
5.0
house cleaning
  + -1 more
They did an amazing job. Our Realtor even commented on how thorough of a job they did.
Description of Work: Whole house move out cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

RON F.
09/2016
4.0
house cleaning
  + -1 more
It went fine. There was no additional cost, the big deal covered it. They just could have been a little more responsive. The overall experience probably could have been a little better, with the communication.
Description of Work: I purchased a big deal from them. It was $149 for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

George D.
09/2016
5.0
house cleaning
  + -1 more
two folks arrived on time-ready to work. worked steady for 3 hours - the agreed upon time House looked clean; will have them again.
Description of Work: general housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana G.
09/2016
5.0
house cleaning
  + -1 more
I've used Xtra Maid several times and each time they never disappoint.
Description of Work: Housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Steve B.
09/2016
5.0
house cleaning, floor cleaning
  + 0 more
It went great. Sent out two maids and they were punctual and very thorough.
Description of Work: Cleaned our home including all bedrooms, bathrooms, kitchen appliances and floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Staci R.
09/2016
5.0
house cleaning
  + -1 more
Great. Have used this company about 3 or 4 times. They do a great job. Will use again.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Frances H.
08/2016
5.0
house cleaning
  + -1 more
Great! Did everything asked & offered to do more!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory G.
08/2016
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
It went well after we got everyone on deck with the time. The first time, the were suppose to at my home at 4:00. They didn't show up until 4:45. They didn't call to inform me they would be running late. The second, a different set of workers were on time.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Gregory G.
08/2016
5.0
house cleaning
  + -1 more
Good job but could have been better if furniture were moved.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roland S.
08/2016
5.0
house cleaning
  + -1 more
Although the crew was a tad late..... their summary of work was well worth it. The Ladies were very professional; worked with a smile all the time they were here. Any requests that I had they listened and gave the answer. Although this review is a bit late; I guess that would be my fault. I guess I hit the wrong button and it didnt go through the first time. Yeah- I know..... That's what we all say.
Description of Work: A routine cleaning of the house; from dusting to vacuuming and cleaning the Bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Roland S.
08/2016
5.0
house cleaning
  + -1 more
Absolutely wonderful; the ladies were pleasant and left my house spotless. Maybe also because I treated them as friends rather than just cleaning ladies, but they were an absolutely wonderful team!!!
Description of Work: Just a routine vacuum, dusting and spider web cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Donna S.
08/2016
5.0
blind cleaning, house cleaning
  + 0 more
They worked hard from the moment they arrived. My house had never been cleaner! I will definitely hire them again!
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Gregory G.
08/2016
5.0
house cleaning
  + -1 more
After we got the time and date coordinated, it went very well. Only item missing were the ceiling fans.
Description of Work: Thorough cleaning of kitchen, bathrooms and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Steve B.
08/2016
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Fantastic! We've used this company several times and they -- by far -- are the best housecleaning service we've used. They're thorough, consistent and they do a great job. They're also punctual and very professional.
Description of Work: We had a whole housecleaning done by Xtra Maid.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Johann B.
08/2016
1.0
house cleaning
  + -1 more
The workers that they sent over were someone who didn't speak English, and a middle school student. Attempted to speak to owner about situation, and he didn't provide a solution, only mentioned that his company is bonded and insured, which wasn't helpful. Afterward, attempted to call 10-15 times to get a resolution, but never contacted me back.
Description of Work: General housecleaning for 8 hours

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


martha Sanders C.
08/2016
3.0
house cleaning
  + -1 more
Cleaners prompt and polite with their on supplies. Spoke no English so cleaning did not include all my instructions. Left after only three house leaving some things undone. 172
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$172

Jayne M.
08/2016
4.0
house cleaning
  + -1 more
It was okay. The main complaint was that I had to replace three of my blinds after they were done. The blinds were a little cheap and they probably needed to be replaced anyway but it that was just one issue I had. Overall they did clean my house and got it clean. That expectation was met. The way they did the blinds left them unuseable. I use a trackball for my computer and they lost the ball. I don't know what they did with it. I had to completely my trackball for my computer.
Description of Work: I purchased a "Big Deal" for Xtra Maid LLC. They cleaned my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly I.
08/2016
1.0
house cleaning
  + -1 more
I had to pay ahead of time. Gabriel de Leon contacted me and scheduled a time at 2:30 on Saturday. No one showed up. I called her telephone number. She did not pick up, and I left a message asking her if she was still coming. She did not call back. I also replied to her email and she did not respond. How do I get my money back???
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Heather L.
08/2016
5.0
house cleaning
  + -1 more
They did a fantastic job on short notice. I really appreciated how great the place looked.
Description of Work: Move out clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay R.
08/2016
3.0
house cleaning, floor cleaning
  + 0 more
On the plus side, by and large they did a good job on the things they cleaned. However, they did some odd things. For one thing, they vacuumed the ceiling in the bedroom above the bed. It WAS dirty, but plaster and dust went all over our bed and they didn't do anything about that. So, we were left with a bed full of plaster and dust, which we had to remove without getting it all over our nicely cleaned floors. Also, they never made it upstairs at all. They also left early. They came at 8:30 and left at noon. We paid for four hours of two people and got 3 1/2.
Description of Work: We wanted the whole house cleaned: bathrooms, floors, kitchen, dusting, and cobweb removal.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


Hannah T.
08/2016
5.0
house cleaning
  + -1 more
Fantastic. The ladies are very thorough and work fast.
Description of Work: Deep cleaning after roomates moved out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Werner S.
08/2016
1.0
house cleaning
  + -1 more
Not at all, we tried to make an appointment, they scheduled one after many attempts which we had to cancel due to other personal tasks. We tried to call them again and again left messages and did not hear back from them.
Description of Work: We wanted the home cleaned after moving out and selling it.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$161

Contact information

13125 Kellies Farm Ln, Austin, TX 78727

http://www.xtramaid.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 AM
Tuesday:
8:00 AM - 8:00 AM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Interior Painting

FAQ

XTRA MAID LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 AM

Tuesday: 8:00 AM - 8:00 AM

Wednesday: 8:00 AM - 8:00 AM

Thursday: 8:00 AM - 8:00 AM

Friday: 8:00 AM - 8:00 AM

Saturday: 9:00 AM - 6:00 PM

XTRA MAID LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, XTRA MAID LLC offers free project estimates.
Yes, XTRA MAID LLC offers eco-friendly accreditations.
No, XTRA MAID LLC does not offer a senior discount.
Yes, XTRA MAID LLC offers emergency services.
Yes, XTRA MAID LLC offers warranties.
XTRA MAID LLC offers the following services: House & Office Cleaning. Move out/in.
Ask for Details

Contact information

13125 Kellies Farm Ln, Austin, TX 78727

http://www.xtramaid.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 AM
Tuesday:
8:00 AM - 8:00 AM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 6:00 PM