XTRA MAID LLC

House Cleaning, Blind Cleaning, Interior Painting

About us

XTRA MAID LLC in Austin specializes in deep cleaning services. Our team is dedicated to providing top-notch deep cleaning services to homeowners. Contact us today for more information on how we can transform your home.

Business highlights

16 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

House & Office Cleaning. Move out/in.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.72,222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 226-250 of 2222 reviews

Kenneth W.
07/2017
5.0
house cleaning
  + -1 more
Very well; could not ask for better service.
Description of Work: Weekly housekeeping service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tsung-Fei T.
06/2017
5.0
house cleaning
  + -1 more
It went well, except an accidental damage to the door but it was repaired promptly.
Description of Work: House clean work

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from XTRA MAID LLC
Thanks a lot. As we know the accidents happen, but ALWAY we fix it. Thanks again !! Gabriel.

Jacque B.
06/2017
3.0
house cleaning
  + -1 more
The 2 ladies that came were scheduled to be here at 11a and showed up late, around 1230p. I have hired this company before and they did a great job. This time, they didn't. Neither ladies could speak even basic English and I had to use Google Translator just to talk with them about cleaning. They left a lot to be desired insofar as cleaning this time. Not sure I would hire them again.
Description of Work: Basic housecleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$135

Donna S.
06/2017
4.0
house cleaning
  + -1 more
They threw me off schedule by arriving an hour early. They were here from 1:00 to 3:30 instead of 2:00-5:00. I have hired this company before and they were wonderful- not quite as thorough this time. They were about to leave and had not dusted my coffee table and end table. I had to ask for it to be done. I was surprised when they said they were done at 3:30.
Description of Work: My house stays very clean and orderly so it is not a hard job. I had hired this company before and was very pleased. They did the extras like cleaning base boards, blinds, ceiling fans, etc. This time they did not do those things. I realize that they are not specifically listed in the description.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Jason E.
06/2017
5.0
house cleaning
  + -1 more
Worth it for the fridge and oven cleaning alone.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Anna A.
06/2017
4.0
house cleaning
  + -1 more
Good. The owner is responsive, the girls are punctual and do a good job. I have used them before and will use them again.
Description of Work: hose cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Nancy V.
06/2017
5.0
house cleaning
  + -1 more
They did a wonderful job. They have cleaned the house a few times and are always very thorough.
Description of Work: Deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Garrison C.
05/2017
5.0
house cleaning
  + -1 more
They did an excellent job. Will hire again.
Description of Work: Hired these ladies for 4 hours (each) and I think they stayed for 5. EXTREMELY thorough. The house was spotless and ready to sell after they were done cleaning it. I'm thinking of hiring them to clean my new house because of how thorough they are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Karri W.
05/2017
5.0
house cleaning
  + -1 more
Many thanks to Gabriel for working with our hectic schedule to get the ladies out for an amazing clean. Super responsive & easy to schedule. Polite & efficient cleaners even arrived early and easily worked around my family who unfortunately were home! Did everything on the deep clean list fantastically (ceiling fans, refrigerator, oven, baseboards!). They were even able to get some pretty stubborn dirty grout clean that I have unsuccessfully been able to accomplish! I plan to have them out for at least a monthly cleaning service (wish I could have them weekly!) Thanks for making our house sparkle again!
Description of Work: Deep clean of home interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie T.
05/2017
5.0
house cleaning
  + -1 more
Good job. Should always ask about appliances before spraying with chemicals. Oven cleaner should not be used on a self cleaning ovenl
Description of Work: housekeeping. My house was really bad and the ladies attacked it and did a great job. No judgement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Brian E.
05/2017
3.0
house cleaning
  + -1 more
not well, I had to hire another service to finish, I was willing to pay extra to get the job done right the first time.
Description of Work: could not get in touch with the company, then the crew came and left with no communication. I needed a full cleaning as I was moving, the cleaning crew spent their allotted time and left many things half cleaned.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$159

Kinshasa G.
05/2017
5.0
house cleaning, home & garage organization
  + 0 more
It was a wonderful experience from the initial contact to them handing over the keys (I had to leave for a facial). Gabriel stopped by for an initial consultation that only took about 10 minutes. He was dressed in very professional business attire and greeted me with a handshake. He emailed me within a couple of hours of his visit to schedule and give me pricing. I booked, immediately. When his staff arrived (on time), they were LOVELY. I gave them a quick tour and left them with my mobile # and the keys (remember, I had a a facial). Had I not gotten the sense that they were trustworthy (from my initial meeting with Gabriel and the ladies' professionalism, I would have stayed on the sofa. I had not one worry as I left for the spa. After a few hours of relaxation, I received phone call (timed perfectly) that the apartment was ready for inspection. I arrived back to a perfectly pristine apartment (that smelled amazing)! I love the smell of cleaning supplies. HA! After payment was given, the ladies left. I went to my closet to put something away and noticed that they'd even lightly organized it!!! WOW! How do they do what they do in only a few hours?!?! I am a FAN and have scheduled my next appointment! I'll keep y'all posted! The bar has been set HIGH!
Description of Work: I needed a deep clean on my 1-bedroom apartment, after having been on the road for a few months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick F.
05/2017
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
The crew arrived in a timely manner. I walked them through and they started to work. The finished product was exceptional...exceeded my expectations. Close attention to detail....the house absolutely sparkles.
Description of Work: Deep Cleaning of residence...fans, blinds, refrigerator, oven, baths, baseboards, doors,.etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Randi C.
05/2017
1.0
blind cleaning
  + -1 more
They were supposed to come clean my house at 2. I contacted them when they did not show up at 2. Said that they were running late. Called back again later and they said that they would be there at 4pm. Still did not showed up, and said that they would be there at 4:30. They still did not show up after I had contacted the owner and now they are not responding to me at all, via phone or email.
Description of Work: House Cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathryn F.
05/2017
5.0
house cleaning
  + -1 more
The cleaners were responsive, showed up on time, and completely transformed my house. I had purchased an offer to have them clean my home, but now I am hoping to hire them again as needed for occasional housecleaning above and beyond what I have time to do. I was very impressed with them.
Description of Work: I needed my house to be cleaner than usual - the disorganization and dust was making me crazy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LEE C.
05/2017
5.0
house cleaning
  + -1 more
They did an excellent job! It really was awesome.
Description of Work: The house needed a deep cleaning, and oh my!, did it get it. It was wonderful. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Suzanne T.
05/2017
4.0
house cleaning
  + -1 more
I rate "B" because it's been a little hit and miss on "A" quality but I will rate high for effort and responsiveness. I sometimes have to follow behind them before they leave so they can take care of missed spots. But as I said, it's been hit and miss. Some sessions they do an excellent job. I would recommend and will continue to use again.
Description of Work: Clean 2 bedroom 1 story home

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$120

Evelyn E.
05/2017
5.0
house cleaning
  + -1 more
Would be nice to have furniture and drapes vacuumed.
Description of Work: Deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kate B.
04/2017
5.0
house cleaning
  + -1 more
3 women worked 7 hours. They left no stone unturned - cleaned literally everything in our house. Absolutely best service ever. Gabriel does a great job of communicating, before, during and after the service. Could not be more pleased.
Description of Work: We got the $289 total house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Keith W.
04/2017
5.0
house cleaning
  + -1 more
Xtra Maid LLC was excellent. The team of 5 showed up and knocked it out the whole house cleaning in less than 2 hrs. We have used them several times and will continue to use them moving forward.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret Y.
04/2017
5.0
house cleaning
  + -1 more
They cleaned things that hadn't been cleaned since I moved in 8 years ago!
Description of Work: Housekeeping. Needed someone to reliably show up. This they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle C.
04/2017
5.0
house cleaning
  + -1 more
They did great! Communication was a little difficult (it didn't seem like they spoke a lot of English), but overall, super impressed with their attentiveness to everything. They even caught stuff that I forgot to move out and put it into a pile in the living room.
Description of Work: Moving out of my apartment, so needed a lot of neglected things to be cleaned: baseboards, refrigerator, behind the toilet, etc as well as general sweeping/vacuuming and dusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale C.
04/2017
5.0
house cleaning
  + -1 more
Everything was done with a high level of service quality.
Description of Work: Deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hannah T.
04/2017
5.0
house cleaning
  + -1 more
I love the ladies from Xtra Maid. This is the 3rd time I've used them and every time they do an excellent job. This time they were right on time, got right to work and did a phenomenal job! They intuitively know what needs to be done and I'm always very happy w/the results. Will definitely use them again and again!
Description of Work: Spring cleaning in my tiny home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIAN H.
04/2017
5.0
blind cleaning, floor cleaning
  + 0 more
These people are always so thorough. They do a great job!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

13125 Kellies Farm Ln, Austin, TX 78727

http://www.xtramaid.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 AM
Tuesday:
8:00 AM - 8:00 AM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Interior Painting

FAQ

XTRA MAID LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 AM

Tuesday: 8:00 AM - 8:00 AM

Wednesday: 8:00 AM - 8:00 AM

Thursday: 8:00 AM - 8:00 AM

Friday: 8:00 AM - 8:00 AM

Saturday: 9:00 AM - 6:00 PM

XTRA MAID LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, XTRA MAID LLC offers free project estimates.
Yes, XTRA MAID LLC offers eco-friendly accreditations.
No, XTRA MAID LLC does not offer a senior discount.
Yes, XTRA MAID LLC offers emergency services.
Yes, XTRA MAID LLC offers warranties.
XTRA MAID LLC offers the following services: House & Office Cleaning. Move out/in.
Ask for Details

Contact information

13125 Kellies Farm Ln, Austin, TX 78727

http://www.xtramaid.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 AM
Tuesday:
8:00 AM - 8:00 AM
Wednesday:
8:00 AM - 8:00 AM
Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 6:00 PM