One guy was sent and two of our screens were bent. Tried to get Andrew to fix these two screens and he said he would IF we took down our negative reviews.
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Bill P.
05/2020
5.0
gutter cleaning
+ -1 more
Great job!! Very professional!! Went above and beyond!!
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Mack N.
04/2020
5.0
gutter cleaning
+ -1 more
Prompt service. Work performed as quickly but effectively as they said they would. Very pleased with the service and personnel.
Description of Work: Gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Response from Window Genie of West Austin
Thank you for the feedback! we look forward to helping you with any of our services in the future
Joe W.
01/2020
4.0
window cleaning
+ -1 more
They provided an estimate and were professional in terms of uniform, vehicle, etc. but their pricing was considerably higher.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
Mrs J.
07/2019
5.0
window cleaning, pressure washing
+ 0 more
Best job ever! After checking online reviews, I called Window Genie of West Austin to power-clean the mildew-greyed, wood-sided, upper story of my large home. A very reasonable price was quoted, and a couple of days later, two personable young men arrived in a fully-equipped company van, ready to work in their spiffy, company-logo attire. In less than 3 hours, my 2nd floor siding looked entirely new and, as an unexpected bonus, even the windows sparkled! Service from Window Genie is definitely recommended.
Description of Work: Power clean mildewed wood siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sandra W.
07/2019
5.0
window cleaning
+ -1 more
Just great
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Roni F.
06/2019
5.0
window cleaning
+ -1 more
Two guy crew did an excellent job, quick and professional. I was most impressed.
Description of Work: Clean windows, screens, frenc h door glass
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff L.
11/2018
5.0
gutter cleaning, window cleaning
+ 0 more
Almost, but not quite perfect. Gutter cleaning went well -- functioning fully restored. Windows done inside and out, with a couple of minor issues -- one screen not properly reinstalled and one patio door streaked. Note: two separate teams
Description of Work: Windows (inside and out) and gutters
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff L.
10/2018
5.0
gutter cleaning, window cleaning
+ 0 more
It just doesn't get better than this! Andrew (General Manager) showed up on time and looking like a "manager" should look. He presented me with a brochure outlining their services. It included a statement of their insurance, etc. He gave me a written estimate, and a couple of days later the two-man crew arrives with a written confirmation of service with the cost details spelled out. They told me what they found on their inspection, and said that when they were finished they would knock on the door with details of what they found, what they did, and what their recommendations were. One word: fantastic! (PS: They will be coming back to clean the windows inside and out. That's how impressed I was.)
Description of Work: Gutter and Downspout Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gerhard G.
10/2018
5.0
window cleaning
+ -1 more
They were fast and very professional. I was extremely happy with the outcome. I will definitely use the m again. They came on time.
Description of Work: They clean our windows, all 30 of them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura F.
10/2018
5.0
window cleaning
+ -1 more
They do excellent work. They arrive on time, professional, very reasonable priced and no hidden fees.
Description of Work: I have used them for Christmas lighting, and window washing of my home and business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angie P.
10/2018
5.0
pressure washing
+ -1 more
They did an amazing job. They were very professional, arrived on time, did everything we asked of plus more. They are a great local business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Holiday Decorating
FAQ
Window Genie of West Austin is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Window Genie of West Austin accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Window Genie of West Austin offers free project estimates.
No, Window Genie of West Austin does not offer eco-friendly accreditations.
No, Window Genie of West Austin does not offer a senior discount.
No, Window Genie of West Austin does not offer emergency services.
No, Window Genie of West Austin does not offer warranties.
Window Genie of West Austin offers the following services: We provide several services including window cleaning (interior / exterior), pressure washing, gutter cleaning, and holiday lights.