Truly Clear Window Cleaning and Pressure Washing

They did a good job. The service was good, they were timely, and it was a good deal.

Turns out that cleaning my windows (which had "panes" instead a single sheet of glass) cost a little more and slowed down the job quite a bit. - Be sure and describe your windows when getting an estimate. If they are single panes, you are OK, or if they are fake "grills" that can be removed so you have a single pane of glass - again, that's fine. But expect to pay more if the grids can not be removed or if they are indeed multiple panes in a single window.

Service was performed. I had a few windows that needed additional attention. He also took all my screens out and agreed to clean and help me store them. I didn't want them back in as I was putting house on the market. He suggested I buy a couple of car covers to store the cleaned screens in. So I bought the two car covers and called him to come, clean the screens and store them. After calls, emails etc. John was unreachable. I should have gone to his office but did not. I will not use his service again nor would I recommend his service. The price was low....but you get what you pay for!! Buyer beware.

Two men from Truly Clear Windows arrived on time and completed the whole house exterior window cleaning in about two hours. I only have 18 windows in my small 2b/1b home, so they made quick work of the washing. I'm very particular about my windows and they did a wonderful job. Two additional notes: (1) They noticed three windows were no longer sealed (I have double pane glass) and recommended a company to fix the problem. (2) They gave me 3 extra cloths for me to use to clean the inside of my windows. And, finally, they didn't create any issues with my flower beds. Overall, I was very pleased with their work and going above and beyond, especially for a Big Deal coupon.

They were very thorough and I got great results.

They came out on time and did a good job. They were also responsive and friendly. I would use them again in the future.

The Price was excellent by using the Angie's Deal, I'm not sure that I would pay full price for the service. They folks were professional throughout.

Terrible. No show and won't answer email or voicemails. I'm processing a refund through LivingSocial. After booking, we left 1 message on August 7th (along with an email) and two messages on September 19th and two messages on September 20th -- all with no response. These guys are bad news. Look at their reviews here and on Yelp (all one stars there). Here's his contact info. He belongs on the wall of shame. 700 Lavaca Suite 14-2194 Austin TX 78701 512-550-2332 john@TrulyClearWindowCleaning.com

We bought a special, but had many more windows... Cost add was reasonable. Project got delayed a few times, but was kept informed. Took down all of the sun filters. Advised to not replace, but in hind sight I think this was due to the time required. Cleaning job ws just average. We have seen better results before...

We were very pleased with John and his service. Our windows looked like new.

A little trouble getting a date set up but the work was good

We used an Angie's list discount to get our windows washed and received a wonderful job in spite of the deep discount. I am ready to call Truly Clear and schedule another window cleaning.

Excellent...read above comments.

I checked online to find more information about this guy, and all I could find is negative information. Not even one positive remark! This is no doubt after reading all this information and him not calling me back, that this guy is a scam artist.

Surprised to see anyone who had a good experience with Truly Clear. They failed to show up at their appointment time, then failed to return 4 phone calls / voicemails attempting to reschedule. Very unprofessional and absolutely inexcusable. In my fourth voicemail, I even told them that I would post bad reviews if they didn't at least return my call within 2 business days; so, here I am! They also have 7 out of 7 bad reviews on another review site that rhymes with "help". Luckily, Groupon was great about refunding my prepaid $189. Steer clear of Truly Clear!

My situation is very similar to the others. I had researched this company prior to buying the Groupon and saw good reviews so I thought it would be safe. I had made my appointment quite a bit in advance, and we went to a lot of effort to be ready for them (took down curtains, moved furniture, etc.). No showed up for the appointment, and when I called about it I was told they had been here a little bit early, that we must not have been home, and that they had left a card in our door. Of course there was no card, and my office is at the front of our house and I was at my desk all day so I know no one was here. It's bad enough to stand up a client, but to be dishonest about it is unacceptable and I do not want those kind of people in my home. My phone calls were not returned, so I could only assume this company would not honor the Groupon and I got a refund. Don't offer Groupons if you cannnot manage the work load!!!

I bought a Groupon coupon earlier in the year. I used the website to make an appointment six weeks in advance. They never showed up. They didn't respond to emails or voice mails that I left. Groupon contacted them twice and they promised to contact me within 72 hours each time. But, I have never hear from them.

Service was not provided due to no show / no call. Vendor is unreachable.

It was one of the deals we got and we paid upfront. They power washed the house. I very much liked that they were very thorough and thoughtful as they did work. If I had any concerns I pointed it out and they were very easy to work with. They did some other work for us as well and their price for that was good.

Getting the cleaning scheduled was a little challenging, (John indicated it was due to the overwhelming response to the special on Angie's List). Once we settled on a date and John and his helper arrived, they did a great job - my windows have never been cleaner. The were courteous and professional and John even worked around my curious cat while he worked on the inside windows. I hadn't planned on having the inside windows cleaned, but once I saw the great job they did on the outside, I asked them if they could do those also. I will use them again.

Owner sent an e-mail, appologized for delays, and offered to reschedule. It has been over a month since initial contact, first scheduled appointment which was a no-show, and now. A little frustrating.

I was searching the list for someone to clean my gutters and found the services for gutters/house/windows (which I didn?t really know existed). I had these guys come out on a whim to quote everything (house/gutters/windows), since the gutters really needed to be cleaned, there was a lot of mildew on the house, some overspray from when the deck was refinished, and I had been procrastinating cleaning the windows all summer due to the heat. John was able to provide a timely quote, he was organized, and he was knowledgeable (taking care to check for any damage, like wood rot, that may be an issue). I hired them to basically clean everything, and found the quote very reasonable. John and his colleague did a fantastic job and totally exceeded my expectations. I?m OCD about clean and was actually surprised at how clean everything was when they finished. They were also punctual and professional. Highly recommended - I would use them again.

John did a great job! He returned phone calls promptly and was courteous every time we talked. He did a great job housewashing. He took the amount of time that he predicted and he did a very good job. I didn't even realize how much better my house would look after he did his job. I guess if you live with something every day, you just get used to it, but he made the color come out so much better. I am delighted with how it turned out. He put me at ease with his demeanor and I felt comfortable having him work around the house, which really meant a lot to me. The windows looked great. I knew they needed cleaning, but they were situated in such a way that I could not get to them on the outside very easily. When I look out the back windows now, it is like the glass isn't even there. This has truly been a good experience. I have lived in Austin only a few years, and I search to have people do jobs like this that I can't do. I am glad to have found John, and I would definetly use him again.

I purchased the Big Deal to have my windows cleaned. Setting up the appointment was easy and they showed up on time. I had approximately 24 windows on a two story house and they cleaned them all in under 2 hours. I didn't realize how badly I needed my windows cleaned until Truly Clear was done! John and his crew were personable, and shared some cleaning and maintenance tips a long the way. They did a good job!

John showed up on time to give me an estimate. Our estimate seemed a bit high, but he explained that since the windows had not been cleaned in a few years, they had to do each one by hand. He also let me know if they returned next year, the price would be much less because they windows would not have the built up grime. They showed up on time to do the work. They did a wonderful job, all very professional workers. They could not reach 3 very large windows that are very high up (over 3 stories high because we live on a hill.) They did not have a tall enough ladder to do those. I paid him the full amount and he told me he would come back the following week with the longer ladder to finish. He did come back a month later and they did finish the job. My windows looked great!