I got in to this industry in 2010, and had an opportunity to work with 3 different companies before starting my own. This experience taught me a lot about what to do and what not to do as a business owner. Most companies lack good customer service and quality control. I make it a point to inform my customers on all the options available to them and listen to any concerns or issues they are having. today we proudly service more than twenty states in the United States, If you chose to use my services I will arrive with my crew to introduce them and go over exactly what they'll be doing. This ensures a quality job and no forgotten details.
Very misleading company. I was upsold a deep cleaning. Which in turn is the exact same thing except the wording. Just a regular old cleaning. Thought I was getting something special. I got suckered. They used kilz oil base spray paint on the inside of the ducts. It will basically work. What won't work is getting it off the shelving and icemaker I just bought and they didn't cover. Just thought I was getting something different from what they actually did. That's what I was led to believe. Their website Said one thing and they said another. So they simply lied. I paid them but Will never use such a dishonest company again.
Description of Work: Air Duct cleaning. These people will lie to you.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
punctuality
3.0
Andrew W.
11/2022
1.0
carpet cleaners, air duct cleaning
+ 0 more
They didn't show! Manager is horribly in effective. They are also way over priced. Plenty of other options... Beware
Description of Work: Duct Cleaning
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,100
Xavier A.
10/2022
1.0
air duct cleaning
+ -1 more
Horrible, do not hire these scam artist! The will try to upswell you on something you do not need or tell you something is wrong with your system in where they will need to charge 4x the amount of the original quote. Buyer beware!
Description of Work: Needed our ducts cleaned and they only cleaned the registers and claimed it as ‘basic cleaning’
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$200
lisa R.
05/2018
5.0
air duct cleaning
+ -1 more
They explained everything to me and then suctioned the one main in the attic.
Description of Work: Ducts cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lea H.
08/2017
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They called and were able to come early which was great! They came to do the cleaning and discovered mold. They showed it to me and explained where it was coming from and what they could do to get rid of it. They wrote up an estimate and discussed it with me before proceeding. They were very efficient and cleaned up after they finished. Very nice gentlemen and I would definitely hire again.
Description of Work: I needed the AC vents and dryer vent cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Kathy G.
06/2017
4.0
air duct cleaning, dryer vent cleaning
+ 0 more
The group we purchased the Groupon from must have subcontracted this to The Steamers, because they weren't the ones on the original Groupon. We purchased a basic unlimited duct cleaning and dryer vent cleaning for $49. When we set up the appointment, the person on the phone told me that there would be a $149 upcharge for my really clogged dryer vent pipe. The technicians called ahead, and arrived early in the 3-hour time frame that was given. The head guy went to the attic and came down with some pictures of mold in our system, which sounded very familiar to what the other reviewer wrote. They told me that it would be an extra $1200 to remedy the situation and put an anti-mold application on. They weren't overly pushy about the extra add-ons, and the work they did-the basic duct cleaning and additional dryer vent cleaning-was good.
Description of Work: We purchased an unlimited basic duct cleaning and dryer vent cleaning from Groupon.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
Response from The Steamers
Thank you [Member Name Removed]! We appreciate your review, and in that spirit of appreciation, we wanted to let you know that we will are crediting your account 10% off your next service cleaning with us. Again, thank you! Sincerely, The Steamers team.
Pradeep K.
06/2017
4.0
air duct cleaning
+ -1 more
No opinion they came on time, finished their work and then left.
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$139
Dorothy E.
04/2017
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,300
Response from The Steamers
Thank you [Member Name Removed]! We appreciate your review, and in that spirit of appreciation, we wanted to let you know that we will are crediting your account 10% off your next service cleaning with us. Again, thank you! Sincerely, The Steamers team.
Ido D.
03/2017
5.0
air duct cleaning
+ -1 more
Excellent service - quick response, professional attitude, a little on the pricey side
Description of Work: Duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from The Steamers
Toda [Member Name Removed]! We appreciate your review, and in that spirit of appreciation, we wanted to let you know that we will are crediting your account 10% off your next service cleaning with us. Again, thank you! Sincerely, The Steamers team.
MARIA E M.
10/2016
2.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Not good. I followed the technician to observe what he was doing. He leaned over the back of the unit and spent a few minutes "inspecting it", then proceeded to show me a photo reflecting the inside of a unit with mold growth. He insisted on having it serviced to removed the mold at the cost of $600. His body language raised some bells inside my head, and I declined the extra service. A few minutes later he said he spoke with his manager, and "he" said to knock off $100 of the price if I agreed to service it right away. After The Steamers left, I went up to the attic again and looked at the area he "supposedly" took the photo of. There was nothing but the outside of the unit, there is no panel leading to the inside of the unit. His photo was a phony. I contacted another AC business, Schmidt Mechanical, and their technician confirmed what I suspected, my unit had no fungus or mold growth, and what the Steamers' tech showed me must have been a photo of someone else's unit. I do not recommend them at all based on my personal experience, his technician was dishonest by trying to coax me into purchasing an expensive service we did not need. For their service, I purchased a GROUPON for AIRCOPRO, and they must have subcontracted the service to The Steamers at 111 W. Anderson Ln, D206 in Austin TX 78752.
Description of Work: Entire Air-Duct Cleaning, one return air, furnace inspection
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$39
Leanne M.
07/2016
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Omri B.
03/2016
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: Great service
Rating Category
Rating out of 5
Yes, I recommend this pro
Gilad B.
10/2015
5.0
carpet cleaners, air duct cleaning
+ 0 more
unknown
Description of Work: They provided air duct cleaning and carpet cleaning services.
Rating Category
Rating out of 5
Yes, I recommend this pro
Shalev S.
10/2015
5.0
air duct cleaning
+ -1 more
Everything was good. The technician was very professional and did exactly what I ordered.
Description of Work: I used them for air duct cleaning and they sanitized the vents.
Rating Category
Rating out of 5
Yes, I recommend this pro
$329
David B.
10/2015
5.0
air duct cleaning
+ -1 more
Everything was really good. They listened to everything I said. They worked with me on the price. They were honest. I recommend them.
Description of Work: They cleaned the air ducts.
Rating Category
Rating out of 5
Yes, I recommend this pro
Victoria G.
10/2015
5.0
air duct cleaning
+ -1 more
Everything went really well. They arrived on time and did what they were supposed to do. There were no problems.
Description of Work: They cleaned the air ducts.
Rating Category
Rating out of 5
Yes, I recommend this pro
$60
amy S.
10/2015
5.0
carpet cleaners
+ -1 more
they showed up on time and completed all the work.
Description of Work: we have two ACs on our property - one in a small house and one in the main house. there was mold in the AC vents in the small house and they cleaned that out. they also cleaned the vents on the AC in the main house and found that an animal had gotten in our attic and ripped up four of the vents, which they replaced. they cleaned the compressor and did other maintenance on our main AC. they were very professional and seemed interested in helping to extend the life and quality of our AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Liran S.
10/2015
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: They cleaned the air ducts. It was very good.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Carpet Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Upholstery Cleaning,
Insulation
FAQ
The Steamers is currently rated 4.2 overall out of 5.
Sunday: 10:00 AM - 3:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
The Steamers accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, The Steamers does not offer free project estimates.
Yes, The Steamers offers eco-friendly accreditations.
Yes, The Steamers offers a 10% senior discount.
Yes, The Steamers offers emergency services.
Yes, The Steamers offers warranties.
The Steamers offers the following services: Air duct cleaning. Carpet cleaning. Upholstery cleaning. Attic insulation. UV light installation. Tile & grout cleaning. Dryer vent cleaning.