The Glass Guru of Austin

Windows, Glass and Mirrors, Screen repair

About us

Are you looking for a reputable glass shop near you in Austin, TX? Look no further than The Glass Guru, your go-to glass company for all your glass repair and replacement needs. We offer an extensive range of services, from mirrors, showers, window and door glass to tabletops, shelves, screens, and more. Our certified technicians are equipped to handle any job, big or small, and can provide specialized services that you won’t find at most other glass shops near Austin. If you’re experiencing foggy dual-pane windows, our proven foggy window repair and prevention process can quickly and affordably solve the problem. Moreover, as a full-service glass company, we only install top-quality replacement glass products from the most trusted brands, all at affordable prices. At The Glass Guru, our commitment is to provide exceptional customer service in a timely and efficient manner. Whether you’re a homeowner or business owner, our team of Gurus is always nearby and ready to assist you with all your glass, mirror, shower, window, door, and screen needs. So if you’re searching for “glass repair and replacement near me”, visit The Glass Guru in Austin and experience why we are the best in the business!

Business highlights

15 years of trusted experience

Services we offer

Window restoration, repair & replacement. Solar, retractable & window screens & re-screening. Mirrors. Glass tabletops & shelves. Shower doors.

Services we don't offer

Automotive glass.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 144 reviews

bonnie S.
02/2024
5.0
replacement windows
  + -1 more
Justin really helped me with my window and I m so grateful! Such a nice guy!!!! Thank you
Description of Work: My window was stuck and off the hinge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
10/2019
5.0
glass repair, replacement windows
  + 0 more
Excellent, professional and helpful service.
Description of Work: We needed help putting a shower door back on track
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy C.
06/2019
1.0
glass repair, replacement windows
  + 0 more
Called and left message as to what I needed three times over 2 weeks ago and have yet to receive a call nack
Description of Work: They never came

Rating CategoryRating out of 5
responsiveness
1.0


Response from The Glass Guru of Austin
Good afternoon, Thank you for taking the time to leave your review. We are sorry to hear that you had an issue, as we are usually prompt in returning all voicemails. It is important to us that you know this is not our normal standard of customer service. We did search through our voicemails, as our system does keep them all on file for us, and did not find anything under your name. However, if the name is not the same on the phone registration, or if you have it listed as anonymous, we would not be able to check those. If you are willing to provide us with your contact information ( phone number ) we can do a more in depth search. Our policy is to respond to all calls the same day if possible and if not by the following morning. I am sorry that did not happen in your instance. Please feel free to reach out to the office if you would like to discuss this further.

Ken D.
10/2018
5.0
glass repair, replacement windows
  + 0 more
We're very pleased with the results. Several windows had panes with moisture condensation blocking the view. The replacement panes solved the problem at a substantial savings over full window replacement. The work was done on-time and with minimal disruption. Clean-up afterwards was excellent.
Description of Work: Replacing double-pane glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from The Glass Guru of Austin
Thank you for taking the time to leave us a review. We know that your time is valuable, and we do appreciate it. We are pleased to hear that you were happy with the work, as well as all of our employees. We strive to offer the best customer experience for all of our clients from the first phone call to the final installation. Should you find yourself needing any work in the future that we can help with, we welcome the opportunity to work with you again. Thank you!

Michael S.
08/2018
5.0
replacement windows
  + -1 more
It went well. And vastly cheaper than replacing the entire window. The technician was great. Install was fast. And he cleaned up afterward.
Description of Work: Replaced broken insulated window pane

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from The Glass Guru of Austin
Hello [Member Name Removed], First, thank you for taking the time to leave such a detailed review. We know that your time is valuable, and we do appreciate it. We are happy to hear that you were so pleased with the work, as well as all of our employees. We strive to offer the best customer experience for all of our clients from the first phone call to the final installation. Should you find yourself needing any work in the future that we can help with, we welcome the opportunity to work with you again. Thank you! Karen Buchman Customer Service Representative The Glass Guru - South (512)596-3040

Ryan B.
06/2018
5.0
replacement windows
  + -1 more
They came out and gave me an estimate, to which I agreed, and then they came back on a later date and did exactly what they said they'd do. Would use again.
Description of Work: Replaced 17 window panes because of broken seals or cracked glass

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

edward M.
12/2017
5.0
replacement windows
  + -1 more
Glass guru did the install which went very well.
Description of Work: glass on the upper half of a double hung window was defective. Glass was under warranty for the home builders but installation was not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Scott T.
08/2017
5.0
replacement windows
  + -1 more
They were great. They were excellent. I filled out a form online and they contacted me immediately and had a person come out and do the measurement, and then when the window was ready he brought it back out. It was all very efficient. I would definitely use this provider again.
Description of Work: They fixed my window right before I moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laurence T.
07/2017
4.0
glass repair, replacement windows
  + 0 more
Okay after 3 week delay getting the glass
Description of Work: Replace foggy double pane glass in windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$770

Theresa F.
07/2017
5.0
replacement windows
  + -1 more
Made Me Happy And Worked Around My Schedule The Glass Guru has met my expectations and made me happy. In fact, they made me so happy, I ordered an additional 2 glass replacements, after the original installation was completed. Here is my long story: To start the process, I obtained estimates from several companies. Each company was very knowledgable about windows and aspects for me to consider. Each company offered a way to meet my desire: … everything from low pricing, … to a combination of cleaning and replacing, … to setting up a schedule of replacements and payments over time. Next, I chose Glass Guru, because their approach best fit my goals. Here are the highlights of the installation experience: The estimator was fast and professional; he measured each window carefully. He assured me that broken glass would be cleaned up. He offered useful considerations. He didn’t bother telling me how good or bad other companies in the area are. He focused on what Glass guru could offer me and the way they do business. Starting the process of getting glass and technicians scheduled, only required a deposit, so glass could be ordered. Then they worked around my schedule, and made sure I knew how long they would need to complete all the tasks. The installers were nice men, who knew their craft well. I felt very comfortable around them. They took time to prep the window areas properly before installing new glass - and replaced trim as agreed in advance. They cleaned up after themselves, and I didn’t have a gooey mess from the old windows. They were nice about letting me watch what they were doing, and even answered my odd questions. At the end of the first installation, I ended up with two warranty repairs. One to replace a window that cracked during installation; and one to replace glass, that had an issue from the manufacturer. Both these replacements were done within the timeframe I expected and with absolutely no hassle. - Because I was still under my budget limit, and because I was happy enough with the first installation, I ordered an additional set of glass-window replacements. And that installation went smoothly too.
Description of Work: My desire was to repair, replace, or fix the maximum number of windows in the house. I had a limited budget of $3,000. I wanted a warranty in case there were issues. I wanted to feel comfortable with the people, who were to do the repairs and replacements. I wanted a company with mixed reviews on the internet, so I could see how issues were handled and whether they had repeat business for good service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cheryl T.
06/2017
5.0
glass repair, replacement windows
  + 0 more
It was painless. The installers were professional and courteous.
Description of Work: Replacement of broken pane of glass in large bypass metal single pane window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Stacey D.
05/2017
5.0
replacement windows
  + -1 more
Gave me a very reasonable estimate, they arrived on time, were very friendly and professional, finished within the time estimated, and didn't leave any mess! Best job I've had from a service company in a long time!
Description of Work: I had one window replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Chris M.
04/2017
5.0
replacement windows
  + -1 more
Job was smooth, and the team was prompt and professional.
Description of Work: Replaced glass in existing window
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry A.
03/2017
5.0
replacement windows
  + -1 more
Excellent service. Glass was scratched in one window and they replaced it with no questions.
Description of Work: Replaced the glass in 4 windows of my house. (Various sizes from small to very large.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

James P.
03/2017
5.0
replacement windows
  + -1 more
They did a good job. The price was the best of any of the others I called. I would use them again.
Description of Work: Windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn B.
02/2017
5.0
replacement windows
  + -1 more
Quality of service was thorough and professional.
Description of Work: Replaced arch glass window at the rear of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$956.36

Shawn B.
02/2017
5.0
replacement windows
  + -1 more
Great service. We have used them every time we had a window issue.
Description of Work: Work on left side of house tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158.94

Shawn B.
02/2017
5.0
replacement windows
  + -1 more
Glass Guru representative gave us an estimate and performed window replacement in timely manner. We are pleased with the quality of work we received.
Description of Work: Replaced insulated glass window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416.1

Jackie W.
02/2017
5.0
replacement windows
  + -1 more
Excellent service in estimating and doing the replacement.
Description of Work: Replaced glasses of 5 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Josefina R.
01/2017
5.0
glass repair
  + -1 more
They were easy to set up the time. Four other persons came out and gave us an estimate when they said. They would have come anytime for us. The price was very reasonable. They did the work on the spot and he was very good, It was just a simple little job, but they did it well and responsive.
Description of Work: Replaced one broken window pane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nadine S.
01/2017
3.0
replacement windows
  + -1 more
The quote was about $600. It was a great experience getting the quote, they explained everything, it was just too pricey. They got to work on their pricing. They didn’t come out.
Description of Work: I called them to get a quote for window replacement.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Randolph L.
08/2016
5.0
replacement windows
  + -1 more
Terrific! The Glass Guru was by far the most professional and responsive glass company in the Austin area.
Description of Work: need shattered living room window replaced with new insulated glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ky T.
06/2016
5.0
replacement windows
  + -1 more
They came out on time to give me an estimate and repair the Windows. Employees were friendly and quick.
Description of Work: Replaced two fogged window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

BRIAN F.
04/2016
5.0
glass repair, replacement windows
  + 0 more
We have been using The Glass Guru for the past year now for multiple windows. Each time, they show up on time, do a great job, and don't try to sell me on something I don't need. They are wonderful to work with!
Description of Work: Glass Guru replaced a window in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Nidhi N.
04/2016
5.0
glass repair
  + -1 more
The quotes were reasonable and their customer service and punctuality is awesome. They met our schedules despite some extreme weather conditions.
Description of Work: We did a frame less shower door and new mirrors and mirror frames.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

9222 Burnet Rd Ste 102, Austin, TX 78758

http://www.theglassguru.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Screen repair

FAQ

The Glass Guru of Austin is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Glass Guru of Austin accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Glass Guru of Austin offers free project estimates.
Yes, The Glass Guru of Austin offers eco-friendly accreditations.
No, The Glass Guru of Austin does not offer a senior discount.
No, The Glass Guru of Austin does not offer emergency services.
Yes, The Glass Guru of Austin offers warranties.
The Glass Guru of Austin offers the following services: Window restoration, repair & replacement. Solar, retractable & window screens & re-screening. Mirrors. Glass tabletops & shelves. Shower doors.
Automotive glass.

Contact information

9222 Burnet Rd Ste 102, Austin, TX 78758

http://www.theglassguru.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed