About us
Business highlights
22 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.468 Reviews
Showing 51-68 of 68 reviews
Wayne E.
11/2020
house cleaning
+ -1 moreBad left the bathroom uncleaned
Description of Work: clean common areas of the house
| Rating Category | Rating out of 5 |
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$300
Lynn H.
08/2017
house cleaning
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$80
Sidney L.
02/2017
house cleaning
+ -1 more.
Description of Work: For housecleaning, we started using The Cleaning Authority.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
LEE C.
02/2017
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$100
Martha O.
08/2016
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Valerie C.
07/2016
house cleaning
+ -1 moreunknown
Description of Work: Housecleaning of bottom floor.
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Yes, I recommend this pro
$93
Deborah P.
12/2015
house cleaning
+ -1 moreunknown
Description of Work: Date of service 11/2015. Cost $112. Monthly cleaning. Use nontoxic products.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
mary P.
10/2015
house cleaning
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Holly R.
06/2015
house cleaning
+ -1 moreunknown
Description of Work: I started using The Cleaning Authority several months ago. They clean once a month for me. They did an initial clean during which two people worked for four hours and did a very thorough job. I was at the house the entire time then and also for the next two cleanings. I was a little disappointed in the last cleaning. There were three people working and they stayed about two hours. I feel like it could have been better. Dusting wasn't as thorough as before and the floors were not cleaned as well. Overall they do a pretty good job and will do special work if you ask. I feel like it's pricey. |
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Yes, I recommend this pro
$150
Susan V.
06/2014
house cleaning, window cleaning
+ 0 moreunknown
Description of Work: When you are ill & call to stop service great bill you anyway. I have sent in the details & you don't seem to have gotten them. I'll be glad to do the long form again if you'll send it again. This is a no care company in my opinion.
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Response from The Cleaning Authority - Austin
alan C.
04/2012
house cleaning
+ -1 morewent great
Description of Work: Did a great deep cleaning of the home which was very dirty my wife was extremely happy .
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$240
Tina C.
04/2009
house cleaning
+ -1 moreSo far, they have been wonderful.
Description of Work: The Cleaning Authority mop, dust and clean our home. They come every other week.
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Yes, I recommend this pro
$92
Deirdre K.
03/2007
house cleaning
+ -1 moreThey only do a surface clean. My kitchen's wood floors are still quite dirty when they are done, and they don't scrub to remove dried food, which is a common problem for us as we have small children. Also, the grout in the bathroom is never very clean. I am disappointed with the service, but haven't had the time to look for something better.
Description of Work: Cleaned home. Have a rotation system to clean one part of home more thoroughly each visit.
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$115
Response from The Cleaning Authority - Austin
JR F.
03/2007
house cleaning
+ -1 moreI hired this company based on the reports on this website. They had to come twice, because they did not complete the work originally commissioned. They were gracious after about the second cleaning, even admitting that one of the workers was supposed to have cleaned the inside of windows, but did not. Even after the second cleaning, we found shelves & baseboards that had not been wiped, dirty windows, & other problems. If they had done a good job with the move-out clean, we would have hired them for ongoing service at our new house. I think if either me or my husband had been there during the service, the results may have been different. Based on the quality of the service we received, I would not hire or recommend this company.
Description of Work: Hired Cleaning Authority for move-out clean of 1650 square foot house.
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$253
Response from The Cleaning Authority - Austin
KELLY L.
10/2006
house cleaning
+ -1 moreThey were very organized and very thorough. I highly recommend them.
Description of Work: They clean our 2-story 3BR 2LR every other week and do a very nice, professional job. They have their detailed checklist, which they perform each visit and, in addition, do an in-depth cleaning of a specific area on a rotating basis.
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Yes, I recommend this pro
$88
SHERYL B.
06/2006
house cleaning
+ -1 moreI would have to say that this company is somewhat lazy. I have many things up high that need to be dusted and they seem never to be dusted at all. I feel they only dust what they can reach, which is not a big help. Most of the employees are only 5 ft. tall. I just have not decided if I want to cancel services with them yet. I would say the company is so so. Nothing to rave about, just average.
Description of Work: Cleaning Authority cleans my home one every week. They just do the basic cleaning.
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Yes, I recommend this pro
$100
06/2006
house cleaning
+ -1 moreI used them to treat my wife for Mothers Day. We were extremely pleased with them. They were extremely thorough in all the work that they did. They spent almost five hours doing our home. I don't think that you can beat their price. We will be using them from here on out every other week. They did a good job.
Description of Work: They cleaned my four bedrooms, two baths, two living rooms, kitchen, and our dining room.
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Yes, I recommend this pro
$130
06/2006
house cleaning
+ -1 moreI have been using The Cleaning Authority for about five years now and everything has been going great. They come as they are scheduled to and they always do a good job. Nothing has ever gotten broken or misplaced. I trust them very much. There are times I even let them come, when I am at home. I am very confident they will never do me wrong.
Description of Work: Cleaning Authority provides basic cleaning in my home every other week.
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Yes, I recommend this pro
$90
Contact information
5555 N Lamar Blvd Ste E 117, Austin, TX 78751
http://austin.thecleaningauthority.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
The Cleaning Authority - Austin is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
The Cleaning Authority - Austin accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Cleaning Authority - Austin offers free project estimates.
Yes, The Cleaning Authority - Austin offers eco-friendly accreditations.
No, The Cleaning Authority - Austin does not offer a senior discount.
No, The Cleaning Authority - Austin does not offer emergency services.
No, The Cleaning Authority - Austin does not offer warranties.
The Cleaning Authority - Austin offers the following services: Residential cleaning.
Please Inquire
Contact information
5555 N Lamar Blvd Ste E 117, Austin, TX 78751
http://austin.thecleaningauthority.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed