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Swim Pure Pools

Pool and Spa Service, Water Filtration and Softening, Water Heaters

About us

Swim Pure Pools is a family owned & operated business since 2003. With experienced and licensed technicians and an experienced maintenance staff, we serve over 500 customers a week in the greater Austin area. Swim Pure Pools prides itself on quality service and customer satisfaction. Our office is fully staffed, and we now send immediate email notification of work completed. We can assist you with any pool maintenance, repair, upgrade or renovation request. Ask about the latest in energy efficient pool equipment and low-to-no chlorine technologies. Additional DBAs - Swim Pure Pool Service.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Pool and spa repairs, maintenance, renovation, design & build, tile remodeling, pump, filter, heater, controller, plaster replacement & pool cleaning. Energy Efficient variable speed pump, chemical treatment, acid wash, vacation service, weekly service

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

Matthew P.
09/2016
5.0
pool cleaners
  + -1 more
They're very good also. They're high quality. They come weekly. They actually send an email now saying about the chemical levels. It proves that they're there. When they notice something funny, they call us. We use them regularly now for a couple of years.
Description of Work: I used Swim Pure Pools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew P.
09/2016
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura P.
09/2011
1.0
pool cleaners
  + -1 more
We moved into our current house in June '11. Upon the recommendation of our real estate agent, we hired Swim Pure to maintain our salt water pool on a weekly basis, as well as perform some repairs our pool system. After numerous conversations about the quality of work being done, I took my pool water to be independently tested. All of the chemicals in the pool where in ranges that were incorrect for our pool - almost no chlorine, high phosphates, high PH, low cyaunuric acid, extremely high salt. These readings were done less than a week after the last maintenance that Swim Pure did. When I called to question them about these results, I was told that, basically, Swim Pure felt that it had done an accurate, professional, complete maintenance of our pool, and that it is unreasonable for me to think that this independent testing of our water, and all of the incorrect chemical levels, were in away their fault. Swim Pure maintained that they had done the best work they could possibly do with our pool. Well, if this the best, I would hate to see the worst. I have had to use Algaecide, chlorine shock, a new salt cell and supplement with chlorine because of their incompetence. I DO NOT recommend Swim Pure for pool maintenance and repair.
Description of Work: blow out pool lines of debris, clean pool filter, weekly maintenance of our salt water pool, diagnose problems with system

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$687.44

    Contact information

    5409 Hudson Bend Rd, Austin, TX 78734

    http://www.swimpure.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    TICL 283
    Trade License Locale
    Texas
    Trade License Authority
    TDLR
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Swim Pure Pools is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Swim Pure Pools accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Swim Pure Pools offers free project estimates.
    No, Swim Pure Pools does not offer eco-friendly accreditations.
    No, Swim Pure Pools does not offer a senior discount.
    Yes, Swim Pure Pools offers emergency services.
    Yes, Swim Pure Pools offers warranties.
    Swim Pure Pools offers the following services: Pool and spa repairs, maintenance, renovation, design & build, tile remodeling, pump, filter, heater, controller, plaster replacement & pool cleaning. Energy Efficient variable speed pump, chemical treatment, acid wash, vacation service, weekly service

    Contact information

    5409 Hudson Bend Rd, Austin, TX 78734

    http://www.swimpure.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM