Roberts is a family owned & operated company who has served the Central Texas area since 1959. We are a full service company offering same day service in most cases. No contracts are necessary for our service.
They have been providing service since 2016. The last time they were here we told them we had rats and chose a really expensive solution and we declined. They could be more thorough or a better explanation of what they are doing.
Description of Work: They come out once a quarter.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102.84
Linda L.
01/2017
5.0
pest control
 + -1 more
He did a great job, he lay traps and he came back.
Description of Work: He got rid of raccoons for us in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Aziz L.
01/2017
5.0
animal removal
 + -1 more
Went very well.
Description of Work: Control rats
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$275
Julianna A.
11/2016
5.0
pest control
 + -1 more
They've previously treated for termites at our house and they now come out annually to inspect.
Description of Work: Termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julianna A.
11/2016
5.0
pest control
 + -1 more
They were prompt, courteous, and accurate. They're always willing to answer questions.
Description of Work: They come out and do annual inspections for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Guy H.
10/2016
5.0
pest control
 + -1 more
Easy to set up appointment. Exterminator worked with my schedule. Showed up on time.
Description of Work: Need an indoor bug spray for roaches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,505,500
Mary R.
12/2015
4.0
pest control
 + -1 more
It seemed okay. But the cat found an enormous cockroach running around the living room, a couple of days ago. They came when they said they would come.
Description of Work: Pest control.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN L.
03/2015
5.0
animal removal, pest control
 + 0 more
The receptionist answered the call promptly, and took my information so the technician (Ray) could call me back to get the particulars. He agreed to stop by after his last stop of the day. He arrived earlier that he thought he would, and got right to work hunting for the animal. It took him about 30 minutes all told to track down where it was, and remove it. He placed an odor absorbing bag where the rat had been, and left one in the room where the smell was the strongest. I knew when he laid down on the rat droppings to look for the critter that he was the man to find it. And he was.
Description of Work: We had a dead critter (suspected a rat), quietly decomposing in the attic. I called Roberts to see if they could find and remove it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Priscilla K.
02/2014
5.0
pest control
 + -1 more
Pleasant and punctual, don't have bugs in my house!
Description of Work: Spray inside and outside, keep track of termites, treat as necessary.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Hugh D.
08/2013
5.0
pest control
 + -1 more
Well done. Second time we have used Roberts for routine pest control. They are easy to deal with, show up on time, and have good tips about how to keep bugs and stuff out of the house.
Description of Work: Routine treatment for bugs - sprayed perimeter of house and treated windowsills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
William B.
01/2013
5.0
pest control
 + -1 more
Their technician is extremely friendly. During our initial estimate and spray he came out and explained in detail what he would be doing each quarter. He does a thorough job and I don't even have to be home for him to visit. I leave a key out for him and I have never felt uncomfortable with him in my house alone. Recently I noticed some wood rot on a window seal. After inspecting it I noticed a few ants. Concerned about termites or carpenter ants I called out Roberts Pest Control. Their technician was there the next day and spend 30-45 minutes inspecting the area and other areas of the house. He explained in detail what he would do if it was his house. He did this all for free since I was a regular of theirs. In sumary I think Roberts Pest Control rocks! I will be using them for the forseable future for all my pest control needs!
Description of Work: BEST PEST CONTROL SERVICE IN AUSTIN!!!! For the past year Roberts Pest Control has come out to my house each quarter to spray for bugs. Recently I also noticed some wood rot on a window seal and was concerned about wood ants. They visited to check on the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102.84
Kris A.
12/2012
5.0
pest control
 + -1 more
We have used Roberts for the past 7 years. When we had a small termite problem they came and did the treatment and continue to do our yearly termite inspection. The last couple of years I have had them do a regular spray of the house to help control the various. Very punctual and if they are running late, they always call. We have a lot of pets and they have always been very careful when they spray in and outside the house. Robert is usually the man that comes and he is the greatest!
Description of Work: Annual inspection for termites and other insect pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
E H.
08/2012
5.0
pest control
 + -1 more
Service man was very professional and appeared to be competent for the services performed.
Description of Work: Bed bug inspection.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lucille C.
06/2012
5.0
pest control
 + -1 more
I have had a good experience for him. I haven't used anyone else, so I don't know how his price compares. I've never had any termites after my house was treated.
Description of Work: I use Roberts Termite and Pest Control to check for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Shelley M.
05/2012
3.0
pest control
 + -1 more
The Technician was so rude. He obviously hates his job. He was irate with me and screaming because he couldn't find a bug. They were punctual and they were very thorough. Their office staff was good its just the Danny guy was really mean.
Description of Work: I used Roberts Termite And Pest Control back in January. I am not sure what they charged because they charged my mom instead of my credit card. The Technician, Danny is the rudest person I met in my life. He got mad at me because he didn't find any bugs.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Russell V.
05/2012
5.0
pest control
 + -1 more
They showed up exactly when they were supposed to and were very professional. They did exactly what they said they were going to do. I was happy with the services.
Description of Work: They came out to take care of a rat problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dayo P.
05/2012
4.0
pest control
 + -1 more
They were good. They were professional, prompt and easy to work with.
Description of Work: I used Roberts Termite and Pest Control for termite treatment. They spray the inside and the outside.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Judy L.
04/2012
5.0
pest control
 + -1 more
They are on time and do a good job. They are knowledgeable and educate about how to prevent pests. They really friendly.
Description of Work: They sprayed for pest around the yard as well as inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Phyllis B.
04/2012
5.0
pest control
 + -1 more
We use them quarterly. They are punctual. They are always here when they say they will. They do a good job. They are friendly and pleasant. I have never had an issue with bugs. I will continue to use them. I highly recommend them.
Description of Work: We use them for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Valerie C.
12/2011
5.0
pest control
 + -1 more
We have used them for the last 4 years. We are very pleased with them. We have them come out quarterly unless we have a particular problem. They treat inside and the yard for mosquitoes and other insects. We pay an annual price. They are very reliable in coming. They do a thorough job. They take into account the fact that we have pets in the house. They are just responsive and we haven't seen any insect infestation even through the hottest summers though we have a lot of dogs in the house. The results are good and it is a negative result and that's what we have paid them for. We haven't had a specific problem to be fixed so far and it has been more of preventive work. I don't know how they would deal with that. They were very flexible with us when it comes to timing. There is no problem with the punctuality and he knows what he is doing. We have an ongoing contract with them.
Description of Work: I used the service of Roberts Termite and Pest Control for pest control about two months ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elliott R.
08/2010
5.0
pest control
 + -1 more
The person who took my call was pleasant, knowledgeable and efficient. She was able to schedule the work very quickly. The exterminator, Ray Lopez, was also very pleasant and professional. He discussed the kinds of bugs we were seeing and recommended specific procedures for dealing with them. After giving us the estimate, he quickly and thoroughly treated our house inside and out and also fogged the attic crawl space with boric acid. When he finished, he suggested that we treat the house quarterly for a year and then semi-annually thereafter. This seemed reasonable so we signed up for that service. The next day we started seeing dead bugs here and there and this continued for several weeks. The specific bugs we had, scorpions and crickets, have completely disappeared.
Description of Work: Sprayed the house inside and out and treated the attic crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Beatrice W.
08/2010
5.0
pest control
 + -1 more
I have a service contract with them and I pay per treatment. A friend referred them and their pricing is in line. The person that comes is very courteous and friendly. He is timely and responsive. The treatment is effective.
Description of Work: I use Roberts Termite and Pest Control quarterly for pest control.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Beatrice W.
10/2009
5.0
pest control
 + -1 more
I would say I am 95% satisfied and plan to continue using them.
Description of Work: We use Roberts Termite and Pest Control on a quartlerly basis. They spray around and inside the house to remove any pests.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Stephen D.
10/2009
5.0
pest control
 + -1 more
They were prompt and professional. They did a very good job. It did not take a long time for them to complete the servicing and I have not seen any bugs since then. I was pleased with their service.
Description of Work: Roberts Termite And Pest Control came out to do a complete first time internal and external pest control servicing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeff H.
09/2009
5.0
pest control
 + -1 more
The gentleman who comes out to do the work is very personable. He comes out each time. They call ahead, and they are prompt. If I have any problems, they are easy to get a hold of.
Description of Work: Roberts Termite and Pest Control sprayed the interior and exterior of my house 3 months ago.
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Service Categories
Pest Control,
Animal Removal
FAQ
Roberts Termite And Pest Control is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Roberts Termite And Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roberts Termite And Pest Control does not offer free project estimates.
Yes, Roberts Termite And Pest Control offers eco-friendly accreditations.
No, Roberts Termite And Pest Control does not offer a senior discount.
Yes, Roberts Termite And Pest Control offers emergency services.
Yes, Roberts Termite And Pest Control offers warranties.
Roberts Termite And Pest Control offers the following services: Animal removal, pest control & exterminating.