About us
Business highlights
15 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.59 Reviews
Showing 1-9 of 9 reviews
Andrew C.
07/2024
pool cleaners
+ -1 moreVery disappointing experience with Reliable Pool Care. Off the bat, it sounds like a great proposal for what they charge on weekly visits. However, I noticed they added a one line $150 charge to my weekly cleaning for what amounted to changing the batteries on a remote control device. My wife and I spent 2+ hrs going back and forth on this with their staff. At first they said they would take the charge off, but then changed their mind. The second we went out of town their staff told us they would not service our pool anymore over the the battery changing dispute. I would be very cautious with this company as a new client. Just make sure to review invoices and do not agree to any extra one time services without first discussing pricing with them.
Description of Work: Weekly pool cleaning
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$250
Alecia G.
12/2016
pool cleaners
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Deena T.
08/2015
pool cleaners
+ -1 moreunknown
Description of Work: Reliable Pool drained and cleaned our pool that looked like a swamp! The previous company stopped coming, didn't return calls, and to make matters worse had taken a pump part to "fix it". So...the pool literally turned into a frog breeding pond. |Reliable drained and cleaned the pool in record time, was very professional. Now they service our pool weekly and are doing great. No more wondering if the pool person is going to show up..they are always here on the day they say. PLUS the pool looks better! Very pleased!
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Yes, I recommend this pro
$800
Dani H.
06/2014
pool cleaners
+ -1 moreunknown
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Yes, I recommend this pro
Kye J.
12/2013
pool cleaners
+ -1 moreWe moved into a new house with a pool this summer and decided to use Reliable Pool Care for the pool maintenance. They have done an excellent job with this, making owning a pool carefree. They have assisted with trouble shooting and problem solving before issues actually become problems. Their employees are reliable, pleasant and professional. I am comfortable contacting Bryan about any concerns or questions I have related to the pool. I would recommend them to others and plan to continue using them in the future.
Description of Work: Weekly pool care
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$250
FENG C.
10/2013
pool cleaners
+ -1 moreI was shopping around for pool replastering quotes and called Reliable pool care late in the afternoon. No one was there so I left a message. Diana returned my call early next morning but I missed the call (how coincident). She left a message letting me know that unfortunately they don't do replaster. I really appreciate their gesture and efforts of trying to address customer's needs even though they won't get anything for this round. Actually they do, I will for sure consider them again when I need someone to take care of the pool.
Description of Work: I wanted to get a quote on pool replastering but it's not in their scope.
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| professionalism | |
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Yes, I recommend this pro
Scott W.
10/2013
pool cleaners
+ -1 moreDid a great job. Did exactly what they promised at exactly the price they promised. I have worked with them since 2008. They have always done a great job for me, always explaining everything and doing exactly what they said they would do. The bed pools guys I Be used in the eight years I've had a pool.
Description of Work: Replaced sand filter with diatomaceous earth filter.
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Yes, I recommend this pro
$1,000
Eduardo P.
07/2013
pool cleaners
+ -1 moreThey are pretty consistent and regular. They are on schedule. They have solved some problems for me that might have cost me more money if they hadn't solved them the way they did.
Description of Work: I last used Reliable Pool Care last week. They come weekly, every Friday.
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Yes, I recommend this pro
$200
nancy G.
11/2012
pool cleaners
+ -1 moreThe company is responsive, easy to work with, and professional. Their prices are reasonable and they do the work they say they will do.
Description of Work: Blew out clogged line between pool and pump.
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Yes, I recommend this pro
$65
Contact information
3616 Far West Blvd Ste 117-319, Austin, TX 78731
http://www.reliablepoolcareaustin.comService hours
Monday:
7:00 AM - 4:00 PMTuesday:
7:00 AM - 4:00 PMWednesday:
7:00 AM - 4:00 PMThursday:
7:00 AM - 4:00 PMFriday:
7:00 AM - 4:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Reliable Pool Care is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Reliable Pool Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Reliable Pool Care offers free project estimates.
No, Reliable Pool Care does not offer eco-friendly accreditations.
No, Reliable Pool Care does not offer a senior discount.
No, Reliable Pool Care does not offer emergency services.
No, Reliable Pool Care does not offer warranties.
Reliable Pool Care offers the following services: Drain and cleans, equipment repairs and upgrades, weekly and bi-weekly pool maintenance, remove and replace lights, Filter Services (D.E., Cartridge and Sand), install Polaris pool cleaning system, replumb equipment pads.
maintenance or service on above ground pools or stand alone spas, installation or repair of vinyl liners, patch or paint plaster, re-plaster, tile, deck, and coping repair
Contact information
3616 Far West Blvd Ste 117-319, Austin, TX 78731
http://www.reliablepoolcareaustin.comService hours
Monday:
7:00 AM - 4:00 PMTuesday:
7:00 AM - 4:00 PMWednesday:
7:00 AM - 4:00 PMThursday:
7:00 AM - 4:00 PMFriday:
7:00 AM - 4:00 PM