Reinhardt Glass Company

The team at Reinhardt's Glass did an excellent job with our custom glass shower and door. They were quick to send someone out to take measurements and the ordering process was very smooth. Their team went above and beyond to ensure that our shower glass was installed perfectly. The glass looks amazing and we are thrilled with how our bathroom turned out. I would recommend them over and over - and definitely plan to use Reinhardt's Glass again in the future.

great - very responsive - measurements taken day after initial contact and door installed in a timely manner

Received a rather large Copeland Ferguson oriental display cabinet last year which was missing the glass shelves. I measured the area I thought I needed and went to Reinhardt Glass to buy the shelves. The young lady at the office was very helpful and worked to adjust my measurements. I purchased one 3/8 inch, polished edge, tempered glass shelf to ensure the size was correct. I picked it up, took it home, and it was a perfect fit. I called and ordered the other two shelves. I did check around and their were other places that could do the shelves for less but the location and AL review is what made me come to Reinhardt Glass. I would purchase from them in the future.

We had a walk in shower built for us. We used Reinhardt's Glass company for the glass shower door and wall. July 11, 2014, a person from Reinhardt came and measured what we needed. Glass wasn't ordered until July 16. We were told the job would be completed in 10 working days. It actually took one day short of 6 weeks. Several calls were made to find out where the glass was. August 7 we called again. The glass had been received but no one reported that it had come in two days earlier. An appointment was made to have glass installed. A crew came out August 8. The wall was the correct size, but the door did not fit. We don't know if the guy from Reinhardt measured wrong or the company they had make the glass measured it wrong (no company in Texas makes tempered glass, it needs to be sent off to a company that does the cutting and tempering). The owner came out and remeasured to make sure everything was ok. Finally, the glass door was installed August 21, 2014. The installers took great care to make sure everything was done correctly. We couldn't ask for a better job. It appears this company has a lot of internal communication problems.They might need to find another source for their shower doors.

unknown

Contacted the company this morning. They came right out to the house and evaluated the situation. My sliding glass door was hit by a hawk and broke the safety glass in my sliding glass door. They cleaned up the broken glass from both inside and outside. They took the door to their shop and replaced the glass. The screen door is now at their shop while they replace the screen which had a hole in it. They also replaced a cracked window pane. I am happy with the work that was done by these very competent professionals and will use them again.

Professional and knowledgable. They came out at the exact time they said they would to talk to me about the job and measure the windows. It was clear even talking to them on the phone that they knew their business, and whether what I wanted done was going to work out. Tremendous experience was obvious and it was clear he wasn't going to do anything he thought wasn't going to work out. He advised me not only on the doors, but on some fogged windows, as to whether they could replace the glass. He said he was reluctant to do the windows unless we could find some trime to replace the exterior trim that would probably break up when it was removed to replace the glass. The estimate on the doors was returned very quickly by phone from the woman in their office who was very professional. They came to do the work exactly when they said they would and completed the work in a day. The men who did it were very nice and left everything clean and neat - and put up with my overly protective dog in the process. My doors look great. I am so pleased that I found Reinhardt Glass. They have been in business a long time and know their stuff. I had talked to several other glass companies over the phone, and one who sent someone out but who obviously had no experience with a job like this and merely said, "I think we can do it." I would not hesitate to use them again or recommend them to others.