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Pro-Line Professional Upholstery & Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Pro-Line Professional Upholstery and Carpet Cleaning is recommended by some of the most respected carpet and furniture retailers, upholsterers, designers, realtors and happy residential clients in the greater Austin, TX area! We have what it takes to keep your carpets and other home furnishings looking new! The right equipment, training, and attitude - for more information about pricing and cleaning procedures, please contact Greg Dill, Certified Textile Cleaner at (512) 320-8218.

Business highlights

34 years of trusted experience

Services we offer

Carpet, upholstery cleaning & protectors, drapery, tile, grout, mattress and dryer vent cleaning, oriental & fine rug cleaning & complete interior detailing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Jerry M.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn Ruth B.
05/2016
5.0
carpet cleaners
  + -1 more
It was excellent very professional showed up on time fast efficient and fair price
Description of Work: Carpet cleaning and tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria D.
03/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
We have used Pro-line several times and I am always so pleased. Greg, the owner is incredibly personable and will go out of his way to do what the client wants. For example, we had this huge, super heavy rug downstairs that we wanted to put under our bed upstairs. It was quite an adventure to say the least, but Greg and his team were upbeat about it - even though it was a pain in the neck!
Description of Work: Pro-line cleaned all of our carpets as well as cleaned and sealed our grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Betty P.
09/2015
5.0
carpet cleaners
  + -1 more
It went very well. We have used Greg Dill/Pro-Line on a number of occasions in the past. He is always punctual, reasonable, and has done an outstanding job even on some very tough stains on wool carpet. We have no hesitancy in recommending him or using using him in the future.
Description of Work: cleaned water spots on wool carpet from flooding, spots from air conditioner leak, and spots that air conditioner repairman left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shari S.
02/2015
5.0
carpet cleaners
  + -1 more
Outstanding service. Outstanding value. Greg is not the cheapest but he is the best. Wouldn't use anyone else.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tracy D.
01/2015
5.0
carpet cleaners
  + -1 more
Greg Dill worked diligently and cheerfully, with major equipment!, to clean 2 room sized carpets. it took a fair amount of time, and I am happy to say that a large stain in the 100% wool carpet vanished. I was getting ready to have to buy a new one bc it was so unsightly.
Description of Work: He cleaned two carpets, thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
06/2014
5.0
carpet cleaners
  + -1 more
He was on time and did a very through job.
Description of Work: Cleaned the major traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Mary D.
07/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
We had thought that we were going to have to change out our 12 yr old porcelain tile because the grout was so bad and the travertine-look and quot;cracksand quot; had collected dirt that i could not get out with heavy elbow grease and brushing. Someone recommended Greg and I called because removing tile is a form of h***. Wow! It worked everywhere and made a huge difference. The only little area that did not come out fantastic was a spot that the dog had laid on for 10 years by the A/C intake (big dog sleeping drool). It is absolutely amazing and so much less money and pain than replacing the tile. Greg showed up on time for everything - the bid and the work. He responded to phone calls for rescheduling and worked with us.
Description of Work: Cleaned 1100 sq ft of tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$805

monika S.
02/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are awesome. They are miracle workers for my carpet. I really like them. I call them for big jobs and regular maintenance. I would definitely refer him to others for sure.
Description of Work: I use them to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia W.
07/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He did an excellent job, and explained his procedure. He was prompt and very professional.
Description of Work: I had two carpets and one large suede chair cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rosalyn C.
04/2011
5.0
carpet cleaners
  + -1 more
I spent $500 on that service. He did a fantastic job on everything. The quality of his work was good. It is just one guy and he did a great job. I would tell others that I think that he is a high-end carpet and upholstery cleaner. He is really reliable. I thought that the price was a little high, but he did a good job, so it was worth it.
Description of Work: I used Pro-Line Professional Upholstery & Carpet Cleaning last week to clean my upholstery, carpets, and my rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JUDITH C.
11/2010
5.0
carpet cleaners
  + -1 more
They house was empty with pet odors and stains. Greg made several trips and application.
Description of Work: They cleaned and deodorized the carpet for sale of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lauri M.
09/2010
5.0
carpet cleaners
  + -1 more
Greg came in while I was gone. When I returned the job was finished. He did a great job!
Description of Work: They cleaned our bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

George S.
08/2010
5.0
carpet cleaners
  + -1 more
They were a little late that morning but called to warn us about the delay. They were not able to remove the stains and smell where our cat has been urinating. They were able to remove some bleached spots on our master bath room carpet. We plan to have them return to work on the urine stains in the near future.The price for this service was less than the telephone guote that they gave me.
Description of Work: They cleaned our rugs in all of the major traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

Carol E.
08/2010
5.0
carpet cleaners, blind cleaning
  + 0 more
Greg's work was excellent. Outside drapery cleaning was too expensive.
Description of Work: Cleaned carpet, headboard, under bed, cornices, Roman shades, pillows, took drapes to outside vendor to clean. (Greg was concerned about water damage if he cleaned them here and the outside vendor cost was $228 + tax.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CECILIE E.
08/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Fabulous! I appreciate Greg's attention to detail and his follow-up call to ensure everything was still OK.
Description of Work: bedroom, bathroom and closet carpet cleaned; 2 couches cleaned, leather arm chair cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Patricia D.
06/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I've used several different carpet cleaners before, but they do not have the skills or pride of work that Greg has. Greg owns his own company and does all his own work. That makes a big difference in workmanship. Greg is a pro.
Description of Work: Greg cleaned all the carpets in our home including some area rugs. I've used him many times before and he has done an excelent job on upholstery too. Greg is always on time and I don't have to be there while he does the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tracy T.
06/2010
5.0
carpet cleaners
  + -1 more
Professional, on-time, reasonable prices, trustworthy
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

monika S.
05/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent. He is awesome! He moved stuff around, was very clean and pleasant. He has also cleaned my upholstery and saved my carpet from some impossible stains, he removed hair dye from it!!!!
Description of Work: They cleaned the carpet in my bedroom and study.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dana L.
12/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The first time I hired Pro-Line, the owner, Greg Dill, showed up early and did an excellent job. It was important to me that the owner of the company worked on my job - I didn't want a rookie from a big company. Greg even followed up after the job and offered to return if I was unhappy with any portion of the work. He's had my business ever since. A year ago, I had a duplex that was musty and he did a top notch job on the entire place. This August, again, a great job and no complaints on my rug; all evidence of my sister's dog was gone.
Description of Work: I first hired Greg Dill a few years ago to clean my couch and carpets. A year ago, he cleaned the carpets throughout the duplex I was renting. In August, he cleaned a rug that my sister's dog had made a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gaynell D.
10/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Greg did excellent work, and he was competitively priced. Although some of the carpeting was relatively old and shabby looking, he made it look acceptable. He removed a long-standing stain from one of the dining room chairs and cleaned the others. Although the chair seats had been re-upholstered some 15 years ago, he made them look new. The spot treatment of the dhurrie rug and chair removed the red wine stains and enabled me to avoid incurring the costs of cleaning the entire rug and chair -- or even worse, budgeting to purchase a new rug or to re-upholster the chair. Greg provided excellent customer service. The cleaning was done around a move. He picked up the sofa cushions and dining room chair seats the day before I moved and delivered them to my new residence on the second day following move-in. At the time he delivered these items, he also cleaned the sofa and removed the red wine stains. As a result, I spent only a day "camping out." Although he arrived an hour late on one occasion, he let me know well in advance. This did not create a problem because he gave me enough notice that I could adjust my "to-do" list accordingly.
Description of Work: Pro-Line cleaned approximately 1,000 square feet of carpet, a sofa with three cushions, and six dining room chair seats. Pro-Line removed red-wine stains from a dhurrie rug and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$425

Ellen S.
10/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Greg arrives on time, moves all the furniture himself, does an excellent job with the carpet, leaves the house looking wonderful!
Description of Work: Greg has been cleaning my carpet and upholstery for over 15 years. He has kept my carpet looking wonderful, and he is very reliable. His prices are reasonable and the quality is excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia D.
10/2009
5.0
carpet cleaners
  + -1 more
It's an individually owned company, and he does all his own work. He's prompt and will tell you what he can and can't do. He's just very customer friendly and follows up to make sure that everything turned out ok. He's very clean when he comes in and out, is careful about your furniture and just does an outstanding job!
Description of Work: They come out to clean my upholstery and carpet, every 6 months. I have used them now for the last 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
10/2009
5.0
carpet cleaners
  + -1 more
I've always been happy. I'm a residential property manager and I use them pretty extensively on my properties. Their pricing has been competitive with other companies that I've used. It's been great and I'll continue to use them.
Description of Work: I use them for primarily carpet cleaning although they have done upholstery cleaning in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith S.
07/2008
5.0
carpet cleaners
  + -1 more
Greg Dill does all the work himself - he doesn't hand off the job to an inexperienced employee. Greg responded quickly, professionally, and showed up ON TIME. I scheduled him to arrive before I had to leave for work and he was EARLY to the job. He did such a great job on my carpets and couch I recommend him to all of my friends. He used high-quality protectants on my carpet and he was incredibly affordable. I wouldn't hire anyone else. Also, he has great coupons on his website!
Description of Work: Greg Dill cleaned my expensive couch and carpets at my former residence as well as my current residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    1503 W 12th St, Austin, TX 78703

    http://www.prolinecarpetcare.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile,
    Oriental Rug Cleaning,
    Blind Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Ticket Broker Service,
    Leather & Vinyl Repair,
    Drapery Cleaning

    FAQ

    Pro-Line Professional Upholstery & Carpet Cleaning is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Pro-Line Professional Upholstery & Carpet Cleaning accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Pro-Line Professional Upholstery & Carpet Cleaning offers free project estimates.
    Yes, Pro-Line Professional Upholstery & Carpet Cleaning offers eco-friendly accreditations.
    No, Pro-Line Professional Upholstery & Carpet Cleaning does not offer a senior discount.
    No, Pro-Line Professional Upholstery & Carpet Cleaning does not offer emergency services.
    Yes, Pro-Line Professional Upholstery & Carpet Cleaning offers warranties.
    Pro-Line Professional Upholstery & Carpet Cleaning offers the following services: Carpet, upholstery cleaning & protectors, drapery, tile, grout, mattress and dryer vent cleaning, oriental & fine rug cleaning & complete interior detailing.

    Contact information

    1503 W 12th St, Austin, TX 78703

    http://www.prolinecarpetcare.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM