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Precision Heating & Air LLC

Heating and Air Conditioning, Insulation

About us

COVID-19 UPDATE: Precision is following all CDC safety guidelines, yours and our safety is our #1 priority! Our techs will show up to your home, wearing face masks, rubber gloves and one time use shoe covers! Looking for Air Conditioning Repair in Austin, Texas – AC Repair? Then you've come to the right place, Precision Heating & Air Conditioning provides the highest quality Air Conditioning and Heating Repair (HVACR) in the greater Austin, TX area. Our NATE certified technicians are experts in the latest Air Conditioning technologies and innovations in Energy Efficient Air Conditioning installations. Our valued customers have come to depend on our expertise for timely and affordable solutions to all their Air Conditioning Repair, Heating Repair, and Air Conditioning Maintenance needs. We never have an after hours fee. We do not offer service to Manor, TX.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

AC & Heating Installations, Service & Repair, Yearly Maintenance, Duct design, Airflow & Air Balancing

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 830 reviews

Anjali D.
09/2015
3.0
heating & air conditioning/hvac
  + -1 more
They were real pricey. I didn't use them. The house was not cooling off even though the AC was on. It's an old house, it needed an insulation. They will put it in the attic and the house is really small. It's 112 foot house but they will charge $3000 or something more so I didn't use their service. I had somebody else that did the quote and they were more than $1000 difference. They responded very good.
Description of Work: I got some estimates from them.

Rating CategoryRating out of 5
value
2.0
responsiveness
5.0
punctuality
5.0

$3,000

Response from Precision Heating & Air LLC
Thank you so much for your review - we really appreciate your business! If you have questions about past charges or invoices please don't hesitate to call our offices and we would be happy to go over them with you. We strive for 100% customer satisfaction for your Austin AC needs!

Jean W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
The problem with the air was solved and I glad a purchased a tuneup package. The a/c is old but my technician was awesome and very knowlegeable.
Description of Work: He checked the a/c unit and even the not so obvious reasons for failure, such as a breaker!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Precision Heating & Air LLC
Thanks so much for sharing your experience with fellow Angie's List members! We are glad that our technician took care of you efficiently and lived up to your expectations. We really have some great guys here. Thanks again!

Kelley H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C was slowing dying as the summer was wrapping up and we knew it needed to be completely replaced. We called 4 different companies to come over for estimates. Cost wise, Precision was not the cheapest nor the most expensive. They were right in the middle of the pack. We decided to go with Precision for two reasons: 1) Gary was very knowledgeable, honest, and offered us two options with no pressure to buy and 2) the great financing options. When they learned our A/C had completely stopped working they rescheduled the install for the next day so we didn't have to suffer. We were very appreciative of their flexibility! The install went smoothly and by evening time the house was at a comfortable 75 degrees. Thanks again!!
Description of Work: Precision Heating & Air replaced our entire A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Precision Heating & Air LLC
Thanks so much for this terrific review! Having to replace your HVAC unit can be a hard pill to swallow. Our employees are trained to break it down for the customers and discuss the pro's and yes even the con's of each option. We want our customers to feel that they are making the best educated decision for their specific situation and family. We hope that you are enjoying your new system, and hopefully this one will last you just as long as the first one.

Blas C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Took one before he did the inspection. I would prefer not to wait so long but they did do inspection on Ac system.
Description of Work: Inspected Ac unit

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from Precision Heating & Air LLC
We strive to reach every customer within 24 hours - we know its not easy being without your AC or Heat and waiting longer only adds to the frustration. Thanks again for taking the time to write a review!

Krishnakant V.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
I had water coming out from the overflow pipe so a friend of mine suggested to do cleaning and tune-up service. I called Precision heating and Air company for appointment. They scheduled an appointment six days later. They sent a technician by the name Todd Mowry. I got a call from their office 1/2 hr before Todd's arrival so that I have sufficient time to meet him at my property. Todd inspected the unit in attic and found that there was clog in the main drain. He unplug the clog and then started checking compressor. Along the way he was explaining what each test means. After he did all diagnostic test, he cleaned the unit from outside with forced water. I was very happy with Todd's work and will not hesitate to recommend him to anyone.
Description of Work: A/c inspection, cleaning and tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Precision Heating & Air LLC
Thanks so much for sharing your experience with fellow Angie's List members! We are glad that our technician took care of you efficiently and lived up to your expectations. We really have some great guys here. Thanks again!

akanksha M.
09/2015
2.0
heating & air conditioning/hvac
  + -1 more
We weren't too happy with it. They took way too long to arrive. We used them again for a different property that we have. Eventually, it was resolved but the timing and the scheduling process was not great. They couldn't give us a firm time and the technician showed up four or five hours after they were supposed to show up.
Description of Work: We purchased a big deal from them. It was $39 for A/C inspection.
Rating CategoryRating out of 5
$39

Silvia N.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
I used a Deal for $39 which included an HVAC check and diagnostics - one of our two AC units stopped blowing cold air and I needed to find out what the repairs were going to cost - but I needed that done in a cost-effective way. I connected with Precision Heating and Air via Angie's list. They send someone the next morning. The gentleman was supposed to do a 30-min inspection. He spent 45 min with us, explained everything very well, gave us all possible options (which weren't many as he determined we need to replace your HVAC unit with a new one - this one is 23 years old and not worth fixing). I asked him in the very beginning of his visit to talk to me as if I was a family member and that's what he did. He told me that what he is telling me is what he would have advised his brother. I appreciated how I was treated and I truly appreciated the honesty. I asked the serviceman to leave his business card so I know who I spoke with. His name is German. Thank you!
Description of Work: HVAC check and diagnostics - 30 min

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Heating & Air LLC
Thanks so much for sharing your experience with fellow Angie's List members! We are glad that our technician took care of you efficiently and lived up to your expectations. We really have some great guys here. Thanks again!

Sarah H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
We were very satisfied with the service they provided. It was fast, (next day service!!) cost efficient, and extremely painless for a last minute decision as well as our first time using Angie's List. I would highly recommend people to Precision Heating & Air LLC in the future! Thanks Angie's List!
Description of Work: Replaced the compressor unit for our A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Heating & Air LLC
Thank you! We strive to reach every customer within 24 hours - we know its not easy being without your AC or Heat and waiting longer only adds to the frustration. We take pride in our quick and honest response. Thanks again for taking the time to write a review!

Dr. James B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
He showed up, did the job, discussed it in detail, and was done!
Description of Work: A/C system inspection and tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Precision Heating & Air LLC
Thank you for your review! We will be here 24/7 if you have any questions or need anything; don't hesitate to give us a call. Thanks again for your business.

Steve G.
09/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I called Precision in the morning to see if I could have them come out to take a look at a malfunctioning air conditioning unit. The Precision staff that I spoke to was courteous and professional. She said that a technician would be out at 11 AM to take a look. The technician came out exactly at 11 AM and explained to us what he needed to look at and inspect. He kept us fully apprised of what he was finding and he ended up having to replace the motor in our AC unit. He got the job done promptly and effectively to our satisfaction. So all in all, it was a very good experience and I would certainly use them again if I have any HVAC issues.
Description of Work: The provider (Precision) fixed a malfunctioning air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Heating & Air LLC
Thank you so much for your review - we really appreciate your business! We strive for 100% customer satisfaction for your Austin AC needs!

Paula H.
09/2015
2.0
heating & air conditioning/hvac
  + -1 more
I now need to replace my ac but you can count on me not going to this company!
Description of Work: What Angie's List is only showing does not convey how dishonest they were when last here. They wanted $654 for a condenser motor, that I bought later for $98!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

tom G.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
Good service. Helpful information provided. Serviced as expected.
Description of Work: AC check up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

George O.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
Precision Heating sent a technician to inspect the system and perform checks to see that is was in good running condition. He provided several good tips on do it yourself maintenance and cleaning which I appreciated. No major problems were noted in his report.
Description of Work: HVAC inspection

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Kimberly C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our Salesman Troy was knowledgeable and provided us with all options and discussed them in detail. There was never any pressure to buy. On the installation date, Sergio and Shawn arrived as scheduled, were very courteous and left their work area spotless when finished. They explained the system and its maintenance. They were very professional.
Description of Work: Installed 2 new Carrier A/C's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,300

Jean L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Chris arrived punctually and I outlined the AC dilemma facing me. My AC system has a "leak" and I was advised that the leak is in the evaporative coil--a common source for leaks. Dilemma is that the coil was replaced 2 years ago! I sought a second opinion concerning this finding and Precision came highly recommended. Chris systematically checked the outside unit and the coil in the attic with great care and diligence. After a thorough examination, he was unable to definitively diagnose the source and suggested a more comprehensive leak check. I can't say enough good things about this tech and the company he represents!!
Description of Work: Second opinion to check for a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Giri A.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Precision Heating & Air was extremely professional and responsive. I called them on a Monday morning, and they came to the house that afternoon. We called them after another heating & air came to take a look at the same repair. They gave us a quote for the repair (about $800), but recommended replacing the entire unit. That would've been almost a $9000 cost, and before we dropped that amount of money we wanted a second opinion. Precision came out, and as long as you do the repair with them, there is no charge just to diagnose the problem. It turns out that Precision repair cost was lower, and they said I really didn't need to replace the unit yet. Maybe in 2-4 years, they might counsel me to replace the unit, but the repairman didn't think that was necessary yet. Turns out he had the necessary parts with him, and he did the repair in less than an hour for a less money.
Description of Work: The motor on our downstairs air conditioner went out. Precision replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Najeeb R.
08/2015
3.0
heating & air conditioning/hvac
  + -1 more
The technician checked for issue with AC. 1 lb of freon was not added and I was told that its not necessary. He cut the protective pad/cover of one of the pipe going into the outside AC unit and did not bother to put it back, when asked he tied the end of the cover and said that the cover is not necessary. He showed up on time, did give me a report at the end, .
Description of Work: Check for issue with AC

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$69

Harish A.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Checked the A/C unit and added freon.
Description of Work: Checked the A/C unit and added freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Patricia H.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Gary Hunt, the comfort consultant, was very thorough in explaining my service and financing options for installing two AC/heating units. He wasn't too pushy and encouraged me to take my time in making a decision. He was very helpful and answered all questions. On the day of service, Mando, James and Adrian, the AC installers were very punctual. They were friendly and professional throughout the entire day. One of the installers even showed concern for my well-being, due to the heat, by offering me a Gatorade! ( I should have been offering them a drink!) The overall experience was very positive and I was extremely happy with the end product.
Description of Work: installation of 2 central AC and heating units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

T Paul P.
08/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
My AC system went out Thursday night, 3 days before my 60th birthday party. at my house in the heat of the summer. The cost to fix the fan motor on my aging system was going to be $700. This was days after I had already spent hundreds of $$ to recharge freon at $100/lb! No way I am going to keep throwing good money after bad. I contacted Precision as well as 2 other bidders to see what they could do to bail me out. Troy from Precision met with me the next day to explain the options. He was patient and thorough plus he explained the.cause of some other issues we were having with cooling uniformity which he offered to fix at no additional charge. At the end of the conversation, I told him I would give him the business on the spot if he could put in a rescue fan to get me through the weekend. He made some calls and the next day he had the AC running to keep us cool through the weekend party until they could replace the system. The next week the Precision team was at my house precisely on time. They were courteous and took great care to keep from tracking dirt into the house. Unfortunately my outside compressor unit concrete pad wasn't level which required a solution which I thought was unsightly. They teamed up with me for over an hours to dig out the slab and re-level it. The system looked great once we were done. There was a follow up call the next week to insure we were happy with our new system.....to be precise, we are delighted with Precision's service and price and can highly recommend them.
Description of Work: Replaced two inside/outside AC/Heater systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

claire A.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
He gave me a call 30 mins before arriving ! Checked my ac unit/outside/inside/thermostats Diagnosed problem Fixed problem Informal chat on effective use of ac Great job !
Description of Work: Service on ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michal B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was super helpful - explaining what the issues were, what he was doing and offering a good deal for the total fix up at a good cost.
Description of Work: Came to inspect the air conditioner and ended up fixing it, tune up and general maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Eric T.
08/2015
3.0
heating & air conditioning/hvac
  + -1 more
They won't work on mini-split systems that they didn't install.
Description of Work: Asked if could test an pressurize the lines for a mini-split system that I installed.

Rating CategoryRating out of 5
professionalism
3.0


Response from Precision Heating & Air LLC
Dear Eric, Unfortunately it is a Precision Heating & Air policy to decline working on MINI SPLIT systems that were installed by home owners. We apologize for any inconvenience.

Lawrence W.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Good service and quick respond.
Description of Work: The technician was at my home right on time and gave me a quote to fix my A/C unit after this he performed the A/C tune-up. He talked about all options to get my unit back to work. He was professional and well spoken and I understood what is my next step was if I wanted my unit to get back on service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Peter N.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
After expressing my dissatisfaction with having to replace what was probably a good thermostat, Precision agreed to reimburse me. They truly went out of their way make sure that I was satisfied. That kind of customer service need to be rewarded. I would not hesitate to use them again.
Description of Work: Came out and declared that the problem with my system was a thermostat and charged me $350for a new one. The system worked for less that 24 hours then went down again. The came back out a second time and declared it was a coil and charged me another $250.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

1506 Ferguson Ln, Austin, TX 78754

https://www.precisionheatac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA29215C

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Insulation

FAQ

Precision Heating & Air LLC is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Heating & Air LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Heating & Air LLC offers free project estimates.
Yes, Precision Heating & Air LLC offers eco-friendly accreditations.
Yes, Precision Heating & Air LLC offers a 10% senior discount.
Yes, Precision Heating & Air LLC offers emergency services.
Yes, Precision Heating & Air LLC offers warranties.
Precision Heating & Air LLC offers the following services: AC & Heating Installations, Service & Repair, Yearly Maintenance, Duct design, Airflow & Air Balancing
Ask for details.

Contact information

1506 Ferguson Ln, Austin, TX 78754

https://www.precisionheatac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day