Power Home Remodeling

We had a great experience with Power. The sales folks that knocked on our door were courteous, friendly, neat in appearance, and very informative without being high pressure. The engineer that came to inspect the roof and give our estimate was awesome. He crawled from end-to-end in our attic taking pictures. He found significant damage we didn't know we had, yet still did not pressure us. We were sold when he showed the system and materials that they would install along with proper venting that our roof lacked. The price was reasonable and the fact that you don't pay a dollar until the job is complete was something I've never heard of and just shows that they stand behind the quality of their work. The crew was friendly and professional and did a top notch job and they explained all the work that was done. The cleanup could have been a bit better (I found a pile of nails in the lawn), but overall that's a small detail in the grand scheme of things. I would absolutely hire them again and would recommend to others.

Excellent work. Clean and professional.

They were very professional. All the workers wore a mask inside and outside the home. They were very respectful of my belongings. They were able to remove and replace 27 windows in one day. I updated boring windows in my kitchen to very beautiful Garden Windows. Impressive, Awesome, Great Job! would definitely hire again for the last 2 windows I did not do.

Great! The job was done quickly and professionally and cannot wait to get more new windows done with them. Highly recommend to anyone in the market for new windows and a great investment into their home.

The came and replaced the Sliding Glass Door. It took about 2 1/2 hours. I like the door very much. It blocks the cold draft that was coming through the previous door which was only a single pane glass door.

Excellent quality product and smooth installation

Exceptional service in all respects, from on-site crews to management. Every employee was dedicated to getting the job done promptly and efficiently.

I hired Power HRG to install some windows. I first met with a salesperson to discuss the product and services. They were on time and informative, and they covered my questions and concerns. On the day of installation, the team was on time, and the foreman helpfully described the work and answered more of my questions. Being during the 2020 pandemic I must discuss physical distancing and masks. As far as I could tell, the installation team wore masks while in my house (I only remained near them as long as needed -- they did one section of the house first, so that I could go to that area when they were done, for physical distancing). They completed the work quickly, and as they stated, I did not have to initiate payment until I was satisfied with the work. There were no issues, so I didn't have to test the scenario of there being a major problem, but I'm glad not to have to have needed to do so. Overall, everything looked good, and they fixed some bits that needed caulking, which was the point of the final walkthrough. I think they could have done a little better job with cleanup, but the high temperature was 103°F that day, and being during a pandemic, I didn't feel it was worth it to keep people in my house longer to clean up some dust. That was my call, so I won't remove a star, but it's noteworthy for anyone reading this, in case they care more about it. The quality of the product is pretty good. The windows were consistent with the demo unit I tried during the sales visit. If I had a chance to redo my order, I would probably go with full screens rather than half, but overall, I'm satisfied with the product. I later discovered an issue with one window, a backwards latch, and I called to make a warranty claim on it, and I set up a time for someone to come by and take a look at it. They called first to give me notice, and arrived when stated. They needed to order parts, which they did, and made a return trip a week or so later, when the part arrived, to fix the issue. I would recommend this company and its product (which is in partnership with Pella windows in this region).

We are extremely pleased with Power Home Remodeling Group from start to finish, from the salesman to the inspection, and the crews doing each of the installations of windows, door, and gutters. Everyone was very professional, knowledgeable, and worked efficiently. The crew did a great job working on all projects and cleaning up. All projects were completed same day. The crew made sure we were happy with each completed project and cleanup. I will be happy to call them for future projects and recommend to friends and family.

From the initial estimate through installation, Power was responsive, courteous, professional, and dependable. Their windows and doors are high quality, installation was performed per the agreed-to schedule, and the installation crew was accommodating to minimize disruption during our work day.

Work was done in a day (although not able to see it until the next day as it was dark when done). Good clean-up of the site, just some small remnants in the yard. The job was scheduled quickly from date of contract and everyone was prompt for appointments, The job was pricey as were quotes for other work to the house (siding, gutters, insulation) - but appears to be a quality job. Everyone was professional and kind in time spent discussing all aspects of he job.

Power did an excellent job installing the windows, putting siding on our house, and the garage. Also putting the gutters on. Our house looks like a brand new house. Everyone was very professional. Everyone in our neighborhood loves our house.

It was perfect and my windows are beautiful. The crew was very professional. Everything was removed after the install, cleaned up and old windows hauled away. I love them and my house is much quieter and not drafty from the window areas.

Great, Very professional in all. Pre-install and installation. The crew did a great job, wore masks and practiced proper safety. Cleaned up and except for the great windows you would not know they had been there. Follow up was great.

Professional at all stages. Excellent in part and in whole. Power Inc. brings together first tier level of people. product, training, and performance. I personally have an extensive working background in the specialties construction industry - residential commercial. My wife, a working watercolor artist, loves-loves-loves the beautiful light now illumination the space where she works and lives. Thank you, Power People.

Started on Wed, 6th suppy delivery, Thursday started on roof. MOSTLY upset about treatment to property of ours and New neighbors along with our street cluttered with debris/nails including personal trash (chip bags,drink cans,water bottles/caps,banana peel,flatware,egg shell) left by workers on Day 1 & 2 on breaks and not covering filled trailer allowing more debris to blow out until they were to return on Saturday because of windy weather. Gutters took a beating, bent up, punctured and we will be cleaning out covered downspouts of blocked debris, mostly nails. Most concern is we have dogs which need a safe backyard upon leaving site, I spent 30 mins. picking up grouping of long unused nails along with smaller ones with discs attached along with trash, anything that my dogs may get into that would make it unsafe for them. It is a steep 2 story roof, took 2 Full days, 1 day break between but we were told May take 1 day. I will have to get my gutters worked on to fix the drainage/bent issues but at least I saw on the final day all the gutter back splashes were bent outward so told then to fix, figured this would have been a given but the Jr of the guy in charge was there to sign-off workers. A lot of my elephant ears took beating, left my hose turned on but sprayer held it in so didn't notice til second day after leaving job. Also its one thing workers use yard for breaks, its hard work for them not salesmen but when they take over the neighbors yard & driveways by blocking them I'm never for that. Thank goodness I have great ones that didn't mention/complain until next day but wished they had so I could have addressed when I had complaints during the job. Talked to Kevin mostly about my concerns, 1st day & last day by phone, not comfortable with responses so leave it at that.

It could not have gone better. The installation of the windows went as smooth as silk. The installation crew showed up on time, worked diligently all day and cleaned up after themselves. Good job nicely done.

I was approached by a door-to-door salesman for Power Remodeling. Yes, shame on me for encouraging them. He noticed that my windows were fogged from the broken seals and did his whole sales pitch. I had recently gotten a quote from a different window company for replacing them, so I was curious about how their pricing would compare. The sales guy was very nice, courteous and professional, I take no issue with him at all, he was clearly working off a script to schedule me for a free estimate. My sister and I, both women, were the only ones home to listen to the sales pitch. The sales guy and the scheduling associate that he had on speakerphone seemed excessively concerned with my husband, who was not present and whom they only knew existed because I replied affirmatively when they asked if I was married. They asked about a dozen questions about my husband, his name, what his schedule was like, if he would be home at the same time as me, etc. which should have been my first red flag. I shrugged it off and answered their weird questions and scheduled an appointment for the following week. Come appointment day, I received a call at the appointment time informing me that the window contractor had an emergency and wouldn't be able to make it. The person who called apologized profusely and asked if they could reschedule, I said the same time next day would be fine. I was again asked if my husband would be home and I replied *eyes rolling* that no he would not be, then I was told a scheduler would contact me. The next day, I got a call from a scheduler named "Mike" who went right to asking about my husband's schedule. At this point I was pretty flustered with the sexist nonsense, and I stopped him and inquired why they were so concerned about my husband, when I was the person who owned the house, I was the one ordering their services, and I would be the one to pay for the windows. He launched into some diatribe about how customer satisfaction increases when both parties are present to receive the estimate, then he basically refused to schedule my appointment because my husband would not be home, and ended the call by telling me to call back when I knew a time that my husband would be present. I am really curious to hear from some of the married male clients doing business with these people if they were incessantly questioned about their significant other's schedule and if the scheduler insisted this much on both of them being present for the estimate, but my money is on "no", and this whole thing reeks of misogyny. I will gladly fork over $5k to Austin Window World, they are happy to take my money without my husband's permission, fools.

Horrible. I noticed before installation one of the windows was marked wrong and called the company to let them know for I dont have 2 half windows. The window below is the right dimensions but regular window. They said they caught it already. When they came to install July 31, they didnt have the regular window and told me told me they had 2 half windows, but one was damanged on truck. So 2 windows not installed. They will come back. During the install a quality expert comes out mid day to review the project and I couldnt give feedback for they are still working. He was pressing very hard to sell me more doors, thus the only reason he was here for why come when job is not even halfway done. They left small strips of the molding on floor in front of each window where a child could choke on or a pet, didnt seal all windows properly, 2 windows didnt put the bottom piece in, 2 doors the frame did not fit correctly at the top right angles so they painted it which is really obvious, a screw fail out first time a tried to open a window, screen was tearing out of the bottom, and more. Long story short, they have cancelled 2 more times to install the windows again saying first time again it was broken and second time it didnt arrive. Also to address and fix all the issues. I called and was told to send pictures. I complained and someone came out and took pictures and agreed the install was not done properly. Do NOT trust corporate for they flat out did not tel lthe truth. Just tell me hey we still ordered the wrong window and should have told me before installing to let me know. I shouldnt have to ask why I dont have 2 windows being installed. Also, be aware when you order doors they are smaller so I have baseboards at the bottom that doesnt meet the door frames and you can tell that the paint is not there since frame is smaller. I am soooo glad I didnt do the other door for it is wallpaper aound the frame and there would be no way of fixing that with the missing half inch on each side of missing wallpaper. So 3 times still not done or anything fixed and I had paid down half the cost already. I told the company to look thru the records of the calls and statuses for this is not how an honest company should be doing business. I would not suggest anyone to use this compay and I have never felt this strong about any experiene with any company before.

Project was completed quickly and thoroughly. Great communication before, during and after project. Installed quality products. Would definitely hire again for future projects!

The sales pitch was impressive, as were the two followup visits by office reps. Once the work started, things started to be less impressive. There was some confusion about a non-standard part of the job; the work crew knew nothing about it and did seem to want to. The promise of a crew that was better than what is usually found did not really come to fruition, either. We caught the crew leader sleeping in his car, and he was not particularly eager to address issues like the special aspect of the job or another that came up regarding the installation of a new piece of unpainted trim where there was no trim before. Generally, he did not seem very involved with the job. He did at least admit that it looked odd. Such a change that affects the way a house looks should have been discussed ahead of time. When we expressed concern with the construction manager indicated that “it looked like crap,” his first response was, “Can we get through this without using curse words?” My response was, “First of all, “crap is not a curse word...” Frankly, if I am spending $28k on a project and am not thrilled with something, saying “crap” does not seem out of line. I did at least talk them into painting the new, awkward-looking trim. It nonetheless sticks out like a sore thumb. We noticed after the crew left that the gutters are now scratched and bent in several places; there is one gutter that has what looks like a knife slit cut into it, so rainwater just shoots out from it now into the yard. That slit was not there before. We figured we’d bring this up during a followup call/visit, but no call or visit ever happened. I was home when the windstorm inspector came. He did not knock on the door to let me know he was here. He seemed annoyed when I stopped him as he was leaving to confirm who he was. The inspection report is also still “pending” in the TWIA system almost five weeks after the job was done. I know the inspector is not employed by Power Remodeling, but it would have been preferable to know he was coming so that I was not startled by the rooftop stomping; that considerable noise was unsettling before I realized what was going on. Overall, the roof looks fine, but the experience was neither the premium one we expected nor one worth the above-average price.

Great...wonderful product and great service!

Everything went very smooth! Everyone was very polite! They cleaned up well (I have found a few shards of glass as a couple of old windows broke upon removal) and removed the trash.

Fantastic job. Windows look great Crew was exceptional. In high 90 degree weather, all windows were all out rapidly and new ones in place. Crew were concerned that we did not have to sit in the heat! All work was completed and a good job on the clean up in less than a day. We were very pleased.

They arrived when they said and got it done quickly.