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Pietri Perfect Pools, LLC

5.0(
3
)

Pool and Spa Service

About us

William Pietri, owner and operator, has been in the pool industry for little over 20 years. He just recently opened Pietri Perfect Pools to service Austin and most surrounding areas. Maintenance rates- $30-55 per service based on size (gallons), features (waterfalls, etc), as well as density and type of foliage surrounding pool area. (Ex: A 50,000 gallon pool with no features can have a lower service rate than 20,000 gallon pool with waterfall and negative edge features) All customers will be priced individually. Chemicals that may be required to maintain water balance (e.g. Acid, chlorine, salt, stain removers, etc) are NOT included in the maintenance rate and will be itemized on each months statement. Customers are welcome to purchase their own chemicals, however Pietri Perfect Pools will NOT be liable for any damages that may arise from improper chemical storage. Maintenance Billing: Pools will be serviced once weekly, pools not maintained within this timeframe shall be credited for service that week. Billing cycle will run from the 21st-20th of every month. Statements will be mailed no later than the 24th. Payments are due no later than the 12th. A $20 late fee will be added to the following billing statement for all payments postmarked/received after the 12th. There will also be a $25 returned check fee. Repair Rates: Repair work will be done at a rate of $75 per labor hour. Repairs will be estimated before work begins. Once quoted the amount of labor hours will not change, however there may be a need for additional parts. Costs associated with parts required are the responsibility of the customer. All labor comes with a 6 month warrantee. Additional parts cost NOT associated with the original repair are also the responsibility of the customer. Repair Billing: All repair invoices lower than $300 shall be paid upon completion of work. For repair invoices above $300 half of the estimated price must be paid up front, with the remaining balance to be paid upon completion.

Business highlights

15 years of trusted experience

Services we offer

Pool maintenance, cleaning, proper balance of pool chemicals, minor and some major repairs, proper care of pool pump, repair minor leaks, pool electrical systems.

Services we don't offer

Leaks in foundation, construction.

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.03 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-3 of 3 reviews
Cecelia M.
04/2014
5.0
pool cleaners
  + -1 more
We used Pietri Pools for over a year before we moved. I wish I had found him when we first moved to Austin. He is very prompt and does a great job with everything and is skilled with repairs. He makes recommendations about most cost efifcient and effective ways to do repairs. Once he texted me while we were on vacation to let us know there was a problem with the salt cell and was concerned since he knew we we would be gone for two weeks. If we noticed something, all we had to do was email or text him and he would promptly reply and arrange to check it out. And William is a very nice man and easy to talk to and is very polite. He knew my husband would sometimes forget to turn off the hose when water needed to be added so he would text me to let me know the hose was running. Now that is service! His prices are very reasonable, too. We definitely recommend him.
Description of Work: weekly cleaning and checking chemicals and repairs as needed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Syd S.
04/2012
5.0
pool cleaners
  + -1 more
Very prompt and courteous. Ordered parts and came back in just a few days to complete job.
Description of Work: Replaced filter manifold and pump motor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Syd S.
03/2011
5.0
pool cleaners
  + -1 more
Went very well. Came out to evaluate the problem on day 1. Explained what he thought needed doing and how long it might take. Since it was a warranty repair, he had to get approval for any major repair. Handled this very well and quickly. Completed in 3 days what could have been two week job because of part delivery. Very punctual. Arrived within 10 minutes of scheduled appointment. Kept us informed on progress of part delivery.
Description of Work: Replaced a swimming pool filter that was under warranty. Only 3 days from start to finish. Had to get replacement product from out of state. Worked out swap with local distributor to speed up the delivery. Good communication. Honest & trustworthy. Cleaned up jobsite. Hauled off all old pieces. Very professional, polite and friendly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60

    Contact information

    PO Box 153145, Austin, TX 78715

    www.pietriperfectpools.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    9:30 AM - 4:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool and Spa Service

    FAQ

    Pietri Perfect Pools, LLC is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 9:30 AM - 4:00 PM

    Pietri Perfect Pools, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Pietri Perfect Pools, LLC does not offer free project estimates.
    No, Pietri Perfect Pools, LLC does not offer eco-friendly accreditations.
    No, Pietri Perfect Pools, LLC does not offer a senior discount.
    No, Pietri Perfect Pools, LLC does not offer emergency services.
    Yes, Pietri Perfect Pools, LLC offers warranties.
    Pietri Perfect Pools, LLC offers the following services: Pool maintenance, cleaning, proper balance of pool chemicals, minor and some major repairs, proper care of pool pump, repair minor leaks, pool electrical systems.
    Leaks in foundation, construction.

    Contact information

    PO Box 153145, Austin, TX 78715

    www.pietriperfectpools.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    9:30 AM - 4:00 PM