Petrocelli Services

Juan (& Joe) arrived, diagnosed and fixed the problem, and checked out the system. All good. Generally, I wish AC people would not charge so much for components - eg. $300 for a $10 capacitor.

Quick response on the call. Matt was extremely knowledgeable, professional, and kind. Took the time to try and find the most cost effective and necessary repair. Needless to say, the house is cool again and I will be using Petrocelli again. Highly recommend.

Very well, Matt the technician was helpful and explained communicated very well.

It was determined that Freon was needed and was added but three days later when it warmed up we switched to cool and it does not work. This function had been working a few days earlier. It seems to be pretty typical for this company.

It was scorching hot outside and our AC went out. We immediately called Petrocelli Services and they sent out a professional Technician to diagnose. It turned out we needed a new AC unit after 16 years. The staff was considerate of cost, time and made it extremely easy for me to understand the next steps. The open line of communication was amazing and kept me involved and provided me with detailed order form. Staff also played a huge roll in educating us on maintenance when caring for our new product. I will definitely call them again and refer them to my friends and family!

They were able to come out the same day and were great to work with. From booking the appointment with Krystal with ease and Daniel who repaired the AC was great. I highly recommend Petrocelli Services.

Well, I had 2 different contractors come out and tell me I need new units because they were undersize and the duct work was the wrong size. My house is a year and a half old. Petrocelli Services came out and added return air ducts and individual thermostats. It’s was an 1/8 of the price and it worked. They knew what I had been quoted. If they had said the same thing as the other two contractors, I would have been ripped off for several thousand dollars. I’ll never call anyone else for my AC needs.

Prompt and professional service by Daniel, from Petrocelli Services, who repaired our Carrier Infinity AC.

Fantastic customer service ! Pete diagnosed and fixed my AC problem quickly !

The technician was knowledgeable and efficient

I contacted Petrocelli Services and relayed potential HVAC issues raised by a home inspector on a property my wife and I were purchasing in Austin, TX. I spoke with both Krystal Mitchell and owner Joe Petrocelli. We needed the HVAC inspection performed quickly to stay within a 'purchase option' time period. Petrocelli Services were extremely responsive in scheduling, conducting an inspection and assuring us that the home's HVAC system had no issues to be concerned over. Joe Petrocelli the owner personally talked with me and relayed there was no cause for any concerns, but if anything ever arose in the future to keep them in mind :-)… We certainly will keep Petrocelli Services in mind, and have no reservations in recommending them to anyone requiring HVAC service in the Austin area. They are tremendous!!!

Tech came out and informed me my old unit (21 yrs old) was leaking freon which was why the a/c wasn't cooling the house. I would need to have the leak fixed and the system recharged, which would have been expensive. Since the unit was so old, I decided to get a quote for a new system. I received the quote the following day and installation was scheduled for the following day. Crew arrived on time at 8am and proceeded to remove/replace my old unit. There was some additional duct work that was needed which was done at no charge since it wasn't included in the original quote. The crew completed the work same day. The supervisor inspected the work, installed the new wi-fi thermostat, and showed me how to use it. It's been about a month since installation and I have had no issues whatsoever. Highly recommend!

It took a month to get to the root of the problem, but Petrocelli kept after it - first replacing a fuel sensor, then pulling it; then replacing a control board; and finally replacing two relays. We paid for a single service call and the control board.

Provide services on time and in a professional manner

Showed up on time, explained everything that was done. Good work all over.

Always showed up at the time stated, quality installation, and came back for quality review of installation to ensure everything was properly running.

Great! Everything went wonderful had to

I had a couple other companies come out and wanted to charge an outrageous fee. Petrocelli came out and was completely honest and fixed the issue with a couple replacement bolts. They went over everything and even told us that we still could get a couple more years out of our unit. I would highly recommend them.

Excellent service and quality workmanship! I have used them for the last 12 years. I would not use any other company for my AC/heating needs.

The technician Ray was prompt and very professional. Explained everything and I feel like I got a good price for the work performed. Have been using Petrocelli services for their consistent professionalism and quality. They will be my first call again next time.

They were punctual. Very good in explaining what they were doing . Overall very professional .

Terry was excellent - he showed all readings. Very transparent.

That worked out fine. When I got the deal it is cheaper now since when I first got the deal.

Bearings in old one were too far worn and blower was making a racket. It was cheaper for me to replace the blower and furnace as a unit than piece-meal (the original furnace was old and would have needed replacement in the near future). Installation was complete in a couple of hours and runs like a charm.

It was in the Friday afternoon during the heat wave. Most companies dont even work or work with 1.5 pay for the weekend. I was able to find Petrocelli on the Angieslist after looking at the rating and review. The job was scheduled on Saturday. The tech showed up on time and was able to locate the problem in 15 minutes, capacitor blew out. Thank you very much!! I will refer to others and using them from now on.