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Peace Frog Specialty Cleaning

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Peace Frog Specialty Cleaning is a 5-star, Earth-friendly, full service carpet cleaning company. We specialize in deep steam carpet cleaning, tile and grout cleaning, upholstery cleaning, area rug cleaning, pet odor removal, wood floor cleaning, pressure washing and dryer vent fire prevention maintenance. We aim to make your service experience remarkable.

Business highlights

13 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning Austin TX, organic carpet cleaning, residential carpet, tile and grout cleaning, pet odor treatment, dryer vent cleaning, upholstery cleaning, area rug cleaning, commercial carpet, carpet protection, hardwood floor cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 476-500 of 711 reviews

Sheryl D.
12/2012
5.0
carpet cleaners
  + -1 more
+This is a great business, having great results. I got 3 rooms and stairs FOR A GOOD DEAL. Everything was absolutely perfect. Gene, our technician, was very polite and professional and did a great job! My floor looks great for the Church bible study party in a few days. Gene also helped when one of the dog took off down the street. He corralled the dog and returned her to the house. Thanks for the help Gene.!
Description of Work: carpet in the living room, stairs,bedroom and game room cleaned and dupont stain resistant spray used after cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim T.
11/2012
5.0
carpet cleaners
  + -1 more
We called and scheduled a day. The owner called a few days later to reschedule because they had lost an employee. We got it scheduled only one day later which was still ok with us.
Description of Work: They did a great job and didn't take very long. The only downside was that a "room" is considered 250 ft2. Pretty small. we didn't get as much of the carpet cleaned as I wanted, but all of the high traffic areas. And i can't really complain. It was a really great Groupon deal anyway. Definitely will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Peace Frog Specialty Cleaning
Thank you Member for the nice review. With your normal cleaning 1 room is considered 300 square feet..With Groupon the room size was decreased. We look forward to serving you in the future. Matt

Suresh H.
11/2012
5.0
carpet cleaners
  + -1 more
We had three rooms and a staircase cleaned. He also checked our dryer vent.
Description of Work: We have very thick, light-colored, Berber carpet with lots of stains that we desperately needed to have cleaned. After reading lots of reviews I called and talked to Peace Frog. The person who answered the phone was very patient as I told her all our problems (animal accidents, etc.). She listened carefully and told me what they could do. When I finally booked the service, I got reminders and I felt very confident that they were going to show up and be very timely, which they were. Gene called and told me he was on his way. When he got there, he was great with my animals and careful with our house. Most of the stains came out of the carpet (I didn't expect miracles) and it looks 100% better than it did when he got there. I could not be more pleased and we will have them come and do the rest of our house in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Response from Peace Frog Specialty Cleaning
Thank you! We appreciate the kind words. Gene is great - Ask for him next time.

Holly B.
11/2012
5.0
carpet cleaners
  + -1 more
On time. Professional. Quality work.
Description of Work: Cleaned carpets. Had a great coupon special. Also cleaned an area rug that was not part of the price for FREE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Amy Bailey O.
10/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
The service was very good overall. I was pleased with the attention to detail and their price was reasonable. They showed up on time and I would definitely use them again in the future.
Description of Work: They cleaned carpets and ceramic tile. I underestimated the size of the job and they were able to accommodate that without any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin R.
10/2012
5.0
carpet cleaners
  + -1 more
I’ve used their services a couple of times and they’ve done a great job. They were very responsive, thorough, and they gave an extra cleaning in a tough area with no additional charge; very easy to work with!
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff W.
10/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
The service was good overall. Matt, the owner, told me exactly what it would cost and what services he would provide. He was great to work with and did everything as planned!
Description of Work: They cleaned carpets and tile grout; they steam cleaned the tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren C.
10/2012
5.0
dryer vent cleaning
  + -1 more
The service turned out pretty well overall. Matt was very courteous, thoughtful, and really went the extra mile to do a good job. He took his time in our laundry room and even went up on the roof to make sure everything was clean.
Description of Work: They cleaned our dryer vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara N.
10/2012
5.0
carpet cleaners
  + -1 more
The service was good overall. The owner came out with the technician, since he was being trained. They called beforehand to let me know that they were stuck in traffic, so they had to reschedule a new van. They did come out that same day though. Since I was a new customer, they gave me a deal. They got some stains out and did a good job overall.
Description of Work: They cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dmytro P.
10/2012
5.0
carpet cleaners
  + -1 more
The service was good overall. I didn’t have any problems or delays! They called in advance before the appointment, too.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle A.
10/2012
3.0
carpet cleaners
  + -1 more
The service was okay overall. I had to re-do the work after they left, and I ended up doing the job myself.
Description of Work: They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Peace Frog Specialty Cleaning
I am very sorry to read that you were not happy with you service. Peace Frog offers a 200% Peace of Mind Promise, which states that if you are not happy with the quality of our work, we will refund your money and pay another company of your choice to successfully correct any lingering concerns. It is possible that there has been some confusion about which company did your cleaning. Our records state that we cleaned for you in January of 2012 - The service date that you reported we did (2010) Peace Frog had not started business until 2011. I hope we can better serve you in the future.

alice D.
10/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
The service was great overall! They were wonderful. They did a great job, and I would definitely use their services again.
Description of Work: They cleaned our carpeting and tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne B.
10/2012
4.0
ceramic tile
  + -1 more
Overall, the experience was good. We haven’t hired anybody to do the work, so we’re still considering them.
Description of Work: They provided an estimate for tile & grout cleaning.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
10/2012
5.0
carpet cleaners
  + -1 more
The service was good overall. I don’t recall having any issues.
Description of Work: About a year ago, they cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff B.
10/2012
5.0
dryer vent cleaning
  + -1 more
The service turned out fine overall! They were quick and responsive.
Description of Work: They cleaned my dryer vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL L.
10/2012
5.0
dryer vent cleaning
  + -1 more
Overall, the experience was good. I really liked working with them. The owner of the company called me right back and came out to do the job. He was excited about doing a good job showed me how much lint was pulled out. He even went upstairs on the roof to make sure everything was clean up there, too. He did a good job!
Description of Work: I purchased a Big Deal for dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dee H.
10/2012
1.0
dryer vent cleaning
  + -1 more
I don’t think they were, in some ways, very professional. I was happy with the work they did. The technician wanted to clean my carpets too, which I wasn’t aware that they did but I wasn’t interested, since I have another company that cleans my carpets. He then pushed to find out the name of that company and that company then told me he came to them and was asking them for a cut in their business or something like that, which I didn’t appreciate one bit.
Description of Work: I purchased a Big Deal for dryer vent cleaning.
Rating CategoryRating out of 5

Response from Peace Frog Specialty Cleaning
This customer's statement is not accurate. The member received dryer vent cleaning and then later tile and grout cleaning. During our initial discussion the member told me the name of the company that use to clean her carpets and now only specializes in fine oriental rug cleaning. Since Peace Frog does not have an "in house" process for fine rug cleaning I contacted this person so I may refer business his way. Peace Frog has never received any commission for referring customers to any other service company, even though it is the industry standard. We're happy when our customers are happy - even if that means referring to a different company that is a better suited for their particular cleaning needs.

traci O.
10/2012
5.0
ceramic tile
  + -1 more
They were great overall! I’m planning to use them for carpet cleaning, too.
Description of Work: They cleaned the grout on my tile. The tile now looks like brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JON R.
10/2012
5.0
dryer vent cleaning
  + -1 more
I bought a coupon for the dryer vent cleaning through Angie's List. They came out within a few days, vacuumed out a large amount of built-up lint from the vent, and left me with a promotional coffee mug. My dryer now actually works!
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John Z.
10/2012
5.0
carpet cleaners
  + -1 more
Perfect. couldn't have been more pleased.
Description of Work: Gene, the ntechnician, provided excellent sevice with a smile. I had him quote us for additional sevices to clean our sofa and kitchen tiel and will be calling them next month to perfomr those services as well.. GREAT JOB!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Bryce H.
10/2012
5.0
ceramic tile
  + -1 more
We found Peace Frog through a Groupon, but I would have gladly paid full-price for the work Gene did. He was very professional and kind. He was also great with our dog. We definitely recommend Peace Frog and plan to use them again in the future.
Description of Work: Tile and grout steam clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Peace Frog Specialty Cleaning
Thanks for your kind review. Yes! Gene does an awesome job. Make sure you ask for him next time.

Roxanna L.
07/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
The job was done in a reasonable amount of time and all of the furniture was placed on plastic (including the sofas). We were very pleased with the service and would definitely use them again!
Description of Work: Peace Frog did an excellent job. They were very responsive to all of my questions and were able to book quickly when we were able to squeeze it in our schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Peace Frog Specialty Cleaning
Member! Thank you for your kind compliment. We really appreciate you taking the time to write about your experience. When you schedule your next cleaning just mention that you are an Angie's List member for special discounts and VIP service. Peace, Love & Service. The Peace Frog Gang

Sunnie L.
06/2012
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
This is a rental house and as such the carpet is not in the best condition. There were stains from the previous owners and a few of our own (3 dogs). John, the technician did a wonderful job for us. Most of our stains lifted and surprisingly the previous stains actually faded. We most appreciate the work done and will definitely use them again.
Description of Work: We had the living room and hallway carpeting cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Peace Frog Specialty Cleaning
Member, Thank you for reporting your experience with Peace Frog. I am pleased that our technician John was able to do a great job. When you call and schedule your next cleaning - just mention you are an Angie's List member to get all available discounts.

Callie T.
05/2012
4.0
house cleaning
  + -1 more
My experience with them was good. The guy was very nice, and very helpful. There were several areas of stains that came back after the carpet had dried, even though the guy had said they wouldn’t. I wouldn’t use them again.
Description of Work: I’ve used Peace Frog carpet & Tile Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Peace Frog Specialty Cleaning
Peace Frog honors a 200% Peace of Mind Promise, which extends to two weeks after cleaning. If any stains return, we return. We are committed to total satisfaction - We're happy only when you're happy. This report was solicited by an Angie's List phone operator over 1 year after the service. In our book "B" isn't good enough. I would love the opportunity to clean for this Angie's List member again.

Ann R.
03/2012
5.0
dryer vent cleaning
  + -1 more
Matt, of Peace Frog, was both prompt and courteous. Called before he came out and arrived on time. Work was done quickly and he left no mess. Thanks Matt!
Description of Work: Cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Peace Frog Specialty Cleaning
Thank you for taking the time to write a report of my service. Please let us know if we can help again. Dryer Vents should be cleaned out at least once every 2 years. Better to be safe than sorry. Peace, Love & Service, The Peace Frog Gang

Contact information

501 N Interstate 35, Austin, TX 78702

http://www.peacefrogcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Pressure Washing

FAQ

Peace Frog Specialty Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Peace Frog Specialty Cleaning accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Peace Frog Specialty Cleaning offers free project estimates.
Yes, Peace Frog Specialty Cleaning offers eco-friendly accreditations.
No, Peace Frog Specialty Cleaning does not offer a senior discount.
No, Peace Frog Specialty Cleaning does not offer emergency services.
No, Peace Frog Specialty Cleaning does not offer warranties.
Peace Frog Specialty Cleaning offers the following services: Carpet cleaning Austin TX, organic carpet cleaning, residential carpet, tile and grout cleaning, pet odor treatment, dryer vent cleaning, upholstery cleaning, area rug cleaning, commercial carpet, carpet protection, hardwood floor cleaning

Contact information

501 N Interstate 35, Austin, TX 78702

http://www.peacefrogcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed