Peace Frog Specialty Cleaning is a 5-star, Earth-friendly, full service carpet cleaning company. We specialize in deep steam carpet cleaning, tile and grout cleaning, upholstery cleaning, area rug cleaning, pet odor removal, wood floor cleaning, pressure washing and dryer vent fire prevention maintenance. We aim to make your service experience remarkable.
It went great! Gene called me 1/2 hour ahead of time and arrived as promised. He measured my square footage and explained the procedure he was going to use. I left while he was cleaning the floor and to my surprise I received a text from him with a picture showing the progress he had made on my floor. Wow! It looked amazing and even better in person. I am very pleased with Gene and Peace Frog. I would recommend and use them again.
Description of Work: I had my tile floors cleaned by Gene with Peace Frog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Christy E.
03/2013
5.0
carpet cleaners
+ -1 more
Gene and his trainee arrived on time and were courteous and professional. They moved the furniture I wanted moved and did a great job cleaning the carpet. They answered my questions and we discussed problem areas. My carpet looks great and I would use them again.
Description of Work: Cleaned all the carpet in my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to share your experience with our company. We strive to hire the best employees! I am glad to see that you are happy with the overall experience. We look forward to serving you next time! Thanks. Matt Hagebusch owner
Francoise L.
03/2013
5.0
carpet cleaners
+ -1 more
It was our 1st time to use "Peace Frog Carpet & Tile Company" and we were very impressed with this company. Gene arrived promptly and started to work in the guest room and office, then moved to the master bedroom and closet. He had a very pleasant manner and was very thorough in his work. Once the job done, he was very communicative and told us about some worn areas on the carpet in mb. My husband and I inspected the carpets and were very pleased with the fresh smell and clean look to them. We never felt that Gene was rushing us, he took his time and did a great job and we certainly will use the company again and hope to keep Gene as our contact. Francoise
Description of Work: Spotted and cleaned 3 bedrooms and one closet. Applied Dupont Carpet Teflon Protection treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Peace Frog Specialty Cleaning
Peace Frog depends on customers such as yourself to write their experience with our company. This review will be past along to Gene who will receive a bonus for making you happy. We look forward to serving you next time.
Jeff L.
03/2013
5.0
carpet cleaners
+ -1 more
Arrived on time Inspected the dryer and vent Brought in tools and vacuum line Cleaned from inside and from outside Perfect! See above.
Description of Work: I bought the Big Deal for Dryer Vent Cleaning. Gene called ahead of time, arrived when promised, and inspected the dryer and vent. I was on a conference call; he said it would take at most 30 minutes. Done...and clean as a could be. What more can one ask for? I liked them so much that I called them back to try and clean a sofa (off-white, largely cotton covering) on which my elderly cat had been sick. The owner himself showed up with one of the technicians. He was not optimistic about success (cat urine), but decided to try on one of the cushion covers with a variety of specialty chemicals. No luck. I thanked him for his time, and asked how much I owed him for time, travel, efforts, etc. (They were here close to 1 hour overall.) He repeatedly declined payment, saying that they really did not do anything. This just confirms that this is a great company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry M.
03/2013
5.0
ceramic tile
+ -1 more
I used Peace Frog for cleaning my carpets in the fall. I wanted a vendor who uses environmentally friendly products. They did that and did a superb job. SO when I needed my kitchen/master bath tile/grout cleaned a researched and chose them again. Their service is exceptional and the results are spectacular!
Description of Work: Floor tile and grout cleaning in the kitchen, breakfast area, 1/2 bath, pantry and master bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$346
Ralph R.
03/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
We feel he did an excellent job....especially since we have 8 furry kids. Couch smelled wonderful and turned out very clean along with the carpets. The professionalism is amazing in this day and time and what a nice man!!! The communication they have from ordering until arriving is unheardof, but welcome in our book. Thanks Peace Frog and by the way the name is why we chose you....now the result is why a bunch of other people should choose you.
Description of Work: Gene came to clean two rooms of carpet and our couch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to write your honest experience with our company. Your technician Gene will receive a nice bonus for making you happy. We are not the cheapest...hopefully you feel that we're worth the extra money and continue using our service.
Deanndra H.
02/2013
1.0
ceramic tile
+ -1 more
They ended up not being to do any work because even though it did not say so on the coupon, they do not clean stone tile. They were very rude and not interested in refunding my money. I was not happy with them.
Description of Work: I purchased a Groupon to have some stone tile cleaned.
Rating Category
Rating out of 5
Response from Peace Frog Specialty Cleaning
I am sorry to hear that you are not happy with your experience with our company. The offer that was advertised on Groupon should have stated more clearly that we only offered ceramic and porcelain tile cleaning at that time. We do our best to have perfect communication, unfortunately a misunderstanding occurred. Peace Frog can not refund money that was never collected. Crediting money is a quick and easy process done with Groupon. Peace Frog staff members are painstakingly hired and personally trained by the owner. This is the first report of rude behavior I have heard. I hope it is the last. Matt Hagebusch (Peace Frog owner)
Trish Z.
02/2013
5.0
carpet cleaners
+ -1 more
The service turned out very well. I did find the prices high however.
Description of Work: They cleaned two or three rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to report your experience with our company. I am happy to read that you thought the service was good - sad to hear you were not happy with the price. In order to get your repeat business, we would like to offer your first 3 rooms of carpet cleaning for our minimum price of $89 (usually this offer is only extended to first time customers). Just call our office at 512-547-7052 and tell our office manager the owner approved this deal. We hope to see you again soon.
Lisa P.
02/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
They were very professional and friendly. We plan on using them in the future once we have the work done.
Description of Work: They gave us an estimate for some carpet and tile cleaning.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie S.
02/2013
5.0
carpet cleaners
+ -1 more
The service was great. He were amazing. I would recommend him to anyone.
Description of Work: He did carpet cleaning for me. He got stains out that were caused by a cat. He came back twice to make sure the stains were out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert C.
02/2013
5.0
ceramic tile
+ -1 more
The service turned out well. They were very nice and did a great job.
Description of Work: They cleaned tile and grout for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Becky P.
02/2013
5.0
dryer vent cleaning
+ -1 more
They arrived on time and were extremely polite and knowledgable. Our dryer vent hadn't been cleaned in 10 years and they went the extra bit to make sure it was completely clear.
Description of Work: Great service
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Response from Peace Frog Specialty Cleaning
We are very happy to hear that you are pleased with our service. A clean and clear dryer vent allows for good airflow hence dryer efficiency. 15,000 dryer vent fired are started each year. It's better to have it professionally cleaned out periodically. See you next time!
Geoffrey F.
02/2013
5.0
dryer vent cleaning
+ -1 more
Everything was perfect. Jeff was very professional and he was a great teacher!
Description of Work: Jeff showed up near the beginning of the 3 hour time window, and he called 30 minutes in advance as promised. He quickly assessed our laundry room and told me that this is something I could do in the future. He said he would show me how... Jeff first cleaned lint from the outside vent, and brushed out the lint that was deeper. He asked me to go in and turn on the dryer... he then showed me how much better the air was flowing just after doing a little cleaning. We then went back inside and he pulled out the washer/dryer to check out the connections. He noted that the hose connection from the dryer was lose. He first cleaned out the remaining built up lent and then wiped everything down behind the washer and dryer. He did his best to avoid replacing the hose, and he was successful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Peace Frog Specialty Cleaning
Thank you for the kind review of our service. Jeff is our newest gang member. I am happy that he and Peace Frog met your expectations.
Donald J K.
01/2013
5.0
carpet cleaners
+ -1 more
Jeff just left after cleaning our carpets. Thanks Jeff!
Description of Work: 1/24/2013 Peace Frog seems to have a natural talent for hiring great employees who do awesome work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris M.
01/2013
5.0
carpet cleaners
+ -1 more
Gene and his assistant Jason did a wonderful job not only on the carpet cleaning but successfully spot treated four stains that two other previous carpet cleaners were unable to clean. They were able to come on the same day I requested service and thoroughly explained the job and after-care. I would highly recommend this company and Gene. I will use again in the future should the need arise as you can tell they are very prideful of their service and work.
Description of Work: Cleaned the carpet on a multi-level staircase, a large master bedroom and spot treated four stains that were large and unknown in nature.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Peace Frog Specialty Cleaning
Thank you for the kind compliment! I agree - Gene and our new associate Jason do an incredible job. Just remind us that you are an Angie's List member next time and that you took the time to write about your experience to receive added savings. Thanks again!
Macy R.
01/2013
5.0
carpet cleaners
+ -1 more
They are fantastic. They did a great job and were great with the appointments. They followed up after the appointments. The technician was really fun and showed us an informative video.
Description of Work: They cleaned carpets for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Peace Frog Specialty Cleaning
Thank you! We strive to be the best small service company in Austin. I am glad you liked the video. We look forward to serving you again. Have a great day!
Donald J K.
01/2013
5.0
dryer vent cleaning
+ -1 more
Good and will use them for carpet cleaning!
Description of Work: We were impressed with the quality and promptness of Peace Frog. The technician, Gene McWhorter, was professional and was kind enough to let my wife be a model for a new "boyfriend" cap she was knitting for some of our friends in Canada.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Phil G.
01/2013
5.0
carpet cleaners
+ -1 more
Gene with Peace Frog and his assistant did an excellent job and the carpet looks great. They were on time, gave me a heads up 30 minutes before they finished and basically did everything they promised at the price they quoted. I will definitely use them for my rental homes from this point on.
Description of Work: Peace Frog performed a carpet cleaning service at my new home in Lago Vista.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$304
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to write about your experience on Angie's List. I agree, Gene and our new assistant Jeff do an amazing job. We look forward to serving you next time. Have a great Day!
heather H.
01/2013
5.0
carpet cleaners
+ -1 more
Excellent service. We did have to wait a few days for the cleaning, but that was mainly due to busy holidays. We very much appreciated the follow up and follow through. On time. Great pricing. Easy to communicate with online.
Description of Work: We had 3 rooms of carpets cleaned and one area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to share your Peace Frog experience with other Angie's List members. I am glad that you are pleased with your entire experience. We look forward to serving you next time.
Melissa F.
12/2012
5.0
carpet cleaners
+ -1 more
Gene arrived exactly on time with a "warning" call that he was on the way. He worked very hard to ensure he understood the work that needed to be done and then to ensure our furniture and items were protected and that the carpets were thoroughly cleaned including tough spots. The price is a little more than others, but I'd use them again for the quality of the work. He finished in exactly the amount of time he estimated.
Description of Work: carpets in the entire house cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to write about your experience with Peace Frog Carpet & Tile Cleaning. I am glad that you were happy with the entire service. We are working very hard to be Austin's best carpet cleaning company. See you next time!
Blake S.
12/2012
5.0
ceramic tile
+ -1 more
Outstanding! Cant say enough about Peace Frogs. What an outstanding company. From the moment they walked in my front door it was a positive expierence. They easily could have upsold me on services but they didn't and infact they did the opposite they steered me away from spending extra money.A
Description of Work: Grout and tile cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Peace Frog Specialty Cleaning
Thank you for review your experience with Peace Frog on Angie's List. I am thrilled that you are pleased. We look forward to serving you again! Happy New Year
Angela M.
12/2012
5.0
dryer vent cleaning
+ -1 more
Have been in the house a few years and never cleaned the dryer vent. After thinking it should be done and the dryer efficiency getting worse recently, bought a coupon for Peace Frog cleaning. The company called a few times to follow-up on the coupon purchase, but I wasn't able to talk to them personally until I had vacation. The company called to schedule and then shortly called back to mention some fine print (that there is an extra charge if the vent must be accessed through the roof). I hadn't read the fine print, so I was glad to know before the technician arrived. I checked and the extra charge seemed to be common with other companies so I kept the scheduled service. I was emailed the day before to confirm. Called about 30 min before the service as a reminder again. Total service took about an hour. The technician showed the clumps of lint removed from the dryer vent. Technician was polite and professional. I am pleased with the service.
Description of Work: Dryer Vent Cleaned. The dryer vent needed to be accessed through the attic which was an additional fee.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
tricia H.
12/2012
5.0
carpet cleaners
+ -1 more
They were great! I procrastinated and was still able to schedule an appointment the day before I needed them during the holidays. They even did their best to get me into a time slot that worked for my schedule. They gave me a window of time that they would arrive (11-2) and they were there around one. The two that came were very friendly and professional. My carpet looks great and I'm so glad I went with Peace Frog. I definitely got my money's worth! I've already referred them to a friend, and will be sing them again!
Description of Work: Carpet cleaning in three rooms and scotchgard in living room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Response from Peace Frog Specialty Cleaning
Thank you very much for the kind words and delicious Christmas chocolate! We look forward to cleaning for you and your family again!
Darlene W.
12/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Called on a Saturday, talked to an actual person and did not have to hold forever, scheduled the time, he emailed to confirm, called when he arrived. Asked if I needed upholstery cleaning as well and I did. The owner/operator is professional, clean, thorough, easy to talk to and most importantly LOCAL! Arrived punctually and worked solidly for two hours. The price is fair for the work done.
Description of Work: Cleaned all carpets in the house plus upholstery. Professional and thorough. Will use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Peace Frog Specialty Cleaning
Thank you for taking the time to report your experience on Angie's List. It was truly a pleasure meeting you. Have a wonderful holiday season. The Peace Frog Gang.
Matthew G.
12/2012
4.0
carpet cleaners
+ -1 more
They were very friendly they just don't deal with natural products on carpet or tile.
Description of Work: I purchased a big deal for 3 Rooms of Carpet Cleaning!
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$89
Response from Peace Frog Specialty Cleaning
This customer purchased an Angie's List 3 rooms special for $89 before speaking with our company. He wanted 1 room and 2 area rugs cleaned. The Angie's List Special does not extend to area rugs. Area / oriental rugs have special pricing and are estimated at time of service. This customer has a jute area rug which can not be steam cleaned per care instructions below: "*Overall Jute Cleaning: It is important to control the amount of moisture during cleaning. NEVER steam clean, wet shampoo or any other method that involves water saturation on a natural fiber rug. It is recommended that a dry cleaning process be used. This customer's other area rug is cow hide - Again, cowhide can not be safely steam cleaned. Peace Frog LLC assumes liability for any damage while working in your home. When you hire Peace Frog - you not only hire extraordinary customer service - You hire 200% Peace of Mind.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Pressure Washing
FAQ
Peace Frog Specialty Cleaning is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Peace Frog Specialty Cleaning accepts the following forms of payment: Check,CreditCard,Zelle