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Peace Frog Specialty Cleaning

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Peace Frog Specialty Cleaning is a 5-star, Earth-friendly, full service carpet cleaning company. We specialize in deep steam carpet cleaning, tile and grout cleaning, upholstery cleaning, area rug cleaning, pet odor removal, wood floor cleaning, pressure washing and dryer vent fire prevention maintenance. We aim to make your service experience remarkable.

Business highlights

13 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning Austin TX, organic carpet cleaning, residential carpet, tile and grout cleaning, pet odor treatment, dryer vent cleaning, upholstery cleaning, area rug cleaning, commercial carpet, carpet protection, hardwood floor cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 226-250 of 711 reviews

Jaison J.
06/2015
5.0
ceramic tile
  + -1 more
In 30 mins, Mr James removed the old tiles and put new ones. Well , it was almost like that. We never thought our tile and grout would look the way it is now. will definitely call them if we need similar work done.
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jennifer P.
05/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
The cleaning was quick and easy on me.
Description of Work: I've tried cleaning my grout by hand before and it took me days. I'll never do that again because they were able to clean all my grout in 2 hours better then I ever could. Thanks for the great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Heather H.
05/2015
5.0
carpet cleaners, carpet installation, ceramic tile, flooring contractor, house cleaning, floor cleaning, dryer vent cleaning
  + 5 more
My experience with Peace Frog was fabulous. I called them initially because of a dryer vent cleaning deal that was on angies list. But, I decided that while they were out here it would be nice to get the carpet in the 4 bedrooms of my house cleaned. James, the technician, arrived on time and was incredibly nice and courteous. He explained everything that he was going to do beforehand and offered to price out cleaning other items such as a living room rug that I had inquired about. He put up wall guards to protect my walls from the carpet machine hose and wore shoe covers every time he entered my house, to ensure the floors didn't get dirty. When it came time to clean the dryer vent, he discovered an old birds next in the vent. Luckily there were no bird eggs. I think the bird was long gone. He cleaned out the vent and ran my dryer to make sure that it was functioning well. I will definitely be using Peace Frog's service again and I would recommend them to anyone looking for dryer vent cleaning or carpet or tile cleaning.
Description of Work: Dryer Vent Cleaning (Angies List Deal) and carpet cleaning of four bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

JULIA H.
05/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Texted Peace Frog on Sunday morning as my daughter had become ill and vomited on the floor on the carpet during the night. i was called back soon thereafter and since it was Memorial Day weekend, Matt, the owner of the company scheduled me an appointment for Tuesday morning. He told me what I could use on the floor in the mean time for the odor. Tuesday, the ETA of the technician was between 12pm-3pm. The company called at 12pm and said the technician would arrive in about 30 minutes. James arrived at exactly 12:30. He was very nice, informative and professional. He walked through the house with me to see what areas I wanted cleaned. I had an area where my dog had urinated and James used his handy black light to look for any other areas of urine, which unfortunately, we found in the same vicinity. He told me about a special pet treatment that he could do on the area, which was extra, but worth it to me. After looking at the rest of the carpet and the area where my daughter had vomited, he got to work. He worked up a sweat and seemed pretty meticulous. Carpet looked really good afterwards, although all of the vomit and urine stains were not completely gone, they were extremely faint and not very noticeable. Carpet looked and smelled clean as did the two cream colored chairs. I would definitely use the company again. Everyone that I had contact with was very professional and respectful of my time by being timely.
Description of Work: Cleaned carpet in two bedrooms, a hallway and stairs as well as two upholstered chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327.24

Kris K.
05/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Scheduling was easy and they send an email with the work order for confirmation. They arrived on time day of service, we reviewed the target areas, and they did their thing. I was asked about add-on treatment services, which is not uncommon, and I opted for the pet treatment. When they were finished, we walked through and I was quite satisfied with the results. I inquired on chimney flue, air duct, and dryer vent cleaning. They do not currently service chimney flue or air duct, but can do dryer vent cleaning.
Description of Work: Carpet cleaned two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

zakaria K.
05/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Very professional, friendly and helping attitude from the get go - starting from scheduling to the final completion. Mark (the technician) was very friendly and professional. I would use their service in future - also would recommend to my friends.
Description of Work: Carpet cleaning - bedrooms, closet, hallway, stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188.36

Lisa Z.
05/2015
1.0
carpet cleaners, house cleaning
  + 0 more
I've used Peace Frog once before and they did a great job. This time was the complete opposite. The first tech was very nice (he was way too chatty though) and everything seemed okay when he left. Then the carpet dried. I was left with orange steaks on my carpet, especially in the guest room and stairs. The carpet looked worse than before Peace Frog cleaned it. (This happened to us with another company before and they said they just did not do a good job getting up the cleaning product they used. They came back and the problem was fixed, so I figured this was going to be the same kind of deal.) I called to have PF come back. Instead of sending the original tech back, the owner came and he told us the original tech had been fired. The owner's work, however, turned out no better than the fired tech?s. We still had ugly streaks on the carpet where there was none before. Interestingly, we had a new stain occur the night before the owner came out and, other than cleaning up what we could with a paper towel, we left it alone. The owner did not get that stain out either. But we were told that because they had no way of knowing what we've used on stains previous (on the new one we used nothing), and stains could soak into the padding (the new stain was a dry surface stain), they really couldn't do much with the stains. Even though the new streaking stains were from them! So I broke out my Bissell and, using only hot water, I got out most of the crud they left behind. The guest room is at least presentable now and I can actually have company stay with me without them being completely grossed out. I?m very, very disappointed in the job Peace Frog did for us. Now I guess I'd better tackle those awful stairs with my Bissell.
Description of Work: "Cleaned" three rooms and the stairs.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$150

Cynthia B.
05/2015
5.0
carpet cleaners
  + -1 more
From the admin scheduling our service to Mike who actually came and did the hard work, we were so pleased with it all. Mike was meticulous with our carpet and was able to get stains out that we never ever thought would come out. It went so well, that we plan to have him back every 2-3 months.
Description of Work: Steam cleaned the carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Nikeshbhai P.
05/2015
5.0
carpet cleaners
  + -1 more
James performed dryer vent cleaning. he was quite informative or gave good tips. Along with good service, he was quite knowledgeable and professional. Price was right. Highly recommend peace frog.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Hannah R.
05/2015
3.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
What stood out about them was that they were going to use eco friendly products but that took a lot of tooth pulling. They were really accustomed to do eco friendly products as they promote to be or advertised to be. As much as they say that, it doesn’t leave a residue on your carpet or on you tile. I have a tendency to believe that it does. I did a lot of the background checking with the Environmental Protection Agency as well as having a brand new baby in the house. I just couldn’t get that experience from them. They just weren’t as eco friendly or environmentally friendly as they promote. They are just like a regular carpet company. I got some confrontational phone calls with the manager. The price was fair. I don’t think I would use them again. I just don’t think they are earth friendly. They weren't competent in the chemicals. I was the one asking them if they use this and if they do that.
Description of Work: I used Peace Frog Carpet & Tile Cleaning. They did carpet and tile cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$180

Paul M.
05/2015
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
My technician arrived two minutes early and was very professional. He almost immediately lowered the quoted estimate by $150 once he saw the area I needed to be cleaned. All carpet stains were removed and I am very pleased with the results. I will definitely use this company in the future.
Description of Work: Peace Frog cleaned my carpets and my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Brian C.
04/2015
5.0
carpet cleaners
  + -1 more
They were extremely friendly. Pleasant to deal with.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Deanna & Patric D.
04/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Our super awesome carpet cleaner Alan arrived near the end of the 2 to 5 window we were given, but I was informed that he was running behind. He was very friendly and informative, and took oversight of all the carpet in the house first to see if it was feasible to complete the service. Our carpet was 14 years old, and looked terrible, so his hesitation was warranted. I assured him that nothing he did could make it any worse, and he contacted his boss just to be sure it was OK to proceed. After getting approval, he sprayed our many spots down with an enzyme that smelled of citrus and summer. After that soaked in for a bit, he proceeded to transform our carpet into pure amazing-ness. Halfway through the transformation, Alan experienced some issues with the cleaner, that delayed him. Because of that delay, we were even blessed to have the owner come out to help finish up the job! It's rare to find that type of commitment to customer service and to one's employees. Our tile, grout, and carpet and house looks and smells terrific, and even though it cost a bit more than 'the other guys', I am completely satisfied with the work that was done and would HIGHLY recommend their service... especially if you think your carpet is beyond hope. Go Peace Frog!!
Description of Work: We had our whole home carpet cleaned as well as the tile and grout cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Response from Peace Frog Specialty Cleaning
Our sincere thanks for a thorough review! We are happy to read that you were thrilled with the service. We look forward to serving you next time.

Nora N.
04/2015
5.0
carpet cleaners
  + -1 more
They were easy to schedule. It costed a little more than I had anticipated.
Description of Work: It was good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anita B.
04/2015
5.0
carpet cleaners
  + -1 more
They were was amazing. We only had them come out once, and they did a great job.
Description of Work: I use Peace Frog Carpet & Tile Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra T.
04/2015
4.0
carpet cleaners
  + -1 more
It was good. I saw in the end like I'm probably not going to use them again only because there were some stains that couldn't get out and I thought they were really expensive. I didn't feel like they did anything extraordinary. They were friendly, they were nice and they got it done. The guy who showed up was really nice and professional, he was on time and they got it done quickly. They were careful with furniture.
Description of Work: They did some basic carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Marcia T.
04/2015
5.0
I thought they did a very good job. They were very friendly and easy to work with. I will use them again. It was a good price.
Description of Work: I used Peace Frog Carpet & Tile Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Connie G.
04/2015
5.0
flooring contractor, upholstery cleaning
  + 0 more
They were quick, thorough and the price was good. There was nothing negative about them. They were confused about what they were doing and had to go back to their office and then come back. The price was good.
Description of Work: They steam cleaned my tiles and some furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maribeth J.
04/2015
5.0
carpet cleaners
  + -1 more
It went great, they did a really good job. They were very straightforward. They came out, they did a real good job. I've got animal stain, they got rid of them and they had a reasonable price. They're quick and good. I don't know that I won't be there but apparently it was pretty good. They were here on time and did what they say they're gonna do.
Description of Work: Peace Frog came for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Arthur R.
04/2015
5.0
carpet cleaners
  + -1 more
It was great and they did an awesome job. They did a really good job and I was really satisfied. Not only did they do the cleaning of the rug really well, but they were clean. The guy took his time and explained what was going on. That was real helpful. He was a real knowledgeable buy about his job. Super, super cool. He spoke yes sir and was so respectful. I would call him in a heartbeat. When I move into my new house I am going to call them, they are that good. They are top of the line.
Description of Work: They cleaned our rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melinda N.
04/2015
5.0
carpet cleaners
  + -1 more
They're floor cleaning people. They just sent one guy. He was very good and very professional. They're on time. They referred me to another company.
Description of Work: I used the Peace Frog Carpet Cleaning. They didn't come out to give me a bid. They just kind of quoted me over the phone but they probably would have come to give me a bid if I said it. They gave me a bid for synthetic. They cleaned my couches, my chairs and they cleaned the area rugs and the stairs and the carpet in the upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Cindy H.
04/2015
5.0
carpet cleaners
  + -1 more
It has been a while but the service was great. They were fine and responded quickly. We had a situation where the new owners were going to move in a lot sooner than we thought so they worked us in and did it on the spur of the moment. That was a big plus and I have used them in the past. They have always been reliable and willing to work with us. We have used them three times. The last time I used them I bought a $99 big deal. Their price was very reasonable.
Description of Work: We had a room that needed the carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amy Bailey O.
04/2015
5.0
carpet cleaners
  + -1 more
They had good reviews and I have used them in the past. The quality of service is fine; they did a good job.
Description of Work: They did carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ryan B.
04/2015
5.0
carpet cleaners
  + -1 more
They were really good. They were professional in both time and manner. They were fairly priced. Overall, they were very good. I remember the price being reasonable than the others. I don't remember them being nonresponsive.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kendra A.
04/2015
5.0
carpet cleaners
  + -1 more
The service was very good, and they did an excellent job. They visited me probably a year and a half ago. The guy is really friendly and the carpets are really clean when it was done.
Description of Work: We use Peace Frog Carpet & Tile Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

501 N Interstate 35, Austin, TX 78702

http://www.peacefrogcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Pressure Washing

FAQ

Peace Frog Specialty Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Peace Frog Specialty Cleaning accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Peace Frog Specialty Cleaning offers free project estimates.
Yes, Peace Frog Specialty Cleaning offers eco-friendly accreditations.
No, Peace Frog Specialty Cleaning does not offer a senior discount.
No, Peace Frog Specialty Cleaning does not offer emergency services.
No, Peace Frog Specialty Cleaning does not offer warranties.
Peace Frog Specialty Cleaning offers the following services: Carpet cleaning Austin TX, organic carpet cleaning, residential carpet, tile and grout cleaning, pet odor treatment, dryer vent cleaning, upholstery cleaning, area rug cleaning, commercial carpet, carpet protection, hardwood floor cleaning

Contact information

501 N Interstate 35, Austin, TX 78702

http://www.peacefrogcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed