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Peace Frog Specialty Cleaning

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Peace Frog Specialty Cleaning is a 5-star, Earth-friendly, full service carpet cleaning company. We specialize in deep steam carpet cleaning, tile and grout cleaning, upholstery cleaning, area rug cleaning, pet odor removal, wood floor cleaning, pressure washing and dryer vent fire prevention maintenance. We aim to make your service experience remarkable.

Business highlights

13 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning Austin TX, organic carpet cleaning, residential carpet, tile and grout cleaning, pet odor treatment, dryer vent cleaning, upholstery cleaning, area rug cleaning, commercial carpet, carpet protection, hardwood floor cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 151-175 of 711 reviews

Frank B.
08/2016
5.0
carpet cleaners
  + -1 more
Mike and Steve did a very good job.
Description of Work: Carpet Cleaning and sofa cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Abe O.
07/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Wonderful- 2nd time using these great folks and we'll definitely look to them in the future. Ridiculously friendly and cheerful at all times, these guys know how to clean well, clean thoroughly, and leave no impact on the rest of our house while doing it. They show up, move stuff around, clean the area, and put everything back. It's like our dirt magically disappears. Love these guys.
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Daniel G.
07/2016
5.0
dryer vent cleaning
  + -1 more
It went great, Steve Tello showed up within the time window, was courteous, went right to work. There was a possibility of an extra charge due to our house being 2 stories but it was not required and he removed it from the invoice prior to having me sign for the work. I would use Peace Frog Carpet and Tile Cleaning again.
Description of Work: The dryer vent needed cleaning, it had not been done in over ten years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Joseph M.
07/2016
5.0
carpet cleaners
  + -1 more
From the initial phone call to the completed carpet cleaning service, Peace Frog was honest and professional and provided excellent service. They made sure we knew exactly what to expect and exactly how much the service would cost before any work was done. On the day of the cleaning, James showed up on time and was very professional the entire time he was working in our home. Our carpets turned out even better than we expected, and we'd happily use Peace Frog again and refer them to others.
Description of Work: We had the carpet in three bedrooms, an office, a hallway, and a stairwell cleaned, as well as some pet stains treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Teri M.
06/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Great job. They patiently worked with me as I changed the date/time twice. The technician was on time, answered all my questions and was very professional in doing his job. The floors looked great when he left. All spots were gone from the carpets and the tile and the grout came out really nice.
Description of Work: Carpet cleaning in the bedrooms and tile cleaning in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shay F.
06/2016
5.0
ceramic tile
  + -1 more
This was the third or fourth time I've asked Peace Frog to clean our kitchen floors. They always do a great job. James was awesome, kept everything clean and asked questions to assure our dog would not run outside with the door cracked, etc. The tile looks great and he got the grimy look out of the kitchen grout, especially in front of the oven and sink. It looks really good now. For the money, you really cannot beat it. Their customer service and quality are why I keep going back. I know if I call they will answer and they will be here when they say they will. I will call again.
Description of Work: Cleaned tile and grout in the kitchen area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Jesse S.
06/2016
5.0
dryer vent cleaning
  + -1 more
Technician Ben was very knowledgable and provided helpful advice about maintenance scheduling and my specific dryer vent setup which I appreciated. The cleaning service itself was good too.??
Description of Work: Technician Ben cleaned my dryer vent inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Deby W.
06/2016
5.0
carpet cleaners
  + -1 more
Karmen called to let me know that they were on their way. John R arrived a short time later. He introduced himself, took a look at the carpets and areas needing special attention and got right to work. He took the time to protect my front door from the hose. While he was here I discovered an area rug also had pet stains and odor. He was able to clean the area rug as well for me.
Description of Work: They cleaned an area rug, carpet in 2 bedrooms and in a hallway with pet stains and odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Paulette B.
06/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
These guys are awesome!!!! They came a few minutes early, cleaned everything beautifully using products that did the job without harsh chemicals and that smelled wonderful, and scrubbed our entrance way tile till it shone. The two technicians, Jason and Ben, were nice, professional, and speedy. Everyone we contacted at this company was great. We will be using them again.
Description of Work: Cleaned carpets in three rooms and hall, cleaned and sealed tile in foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Josie R.
06/2016
5.0
ceramic tile, upholstery cleaning
  + 0 more
Super nice guys. Very informative. Bought the coupon for 200 sq ft of cleaning for $108. The additional sq ft was maybe about .69 per sq ft (I think it came out to under $20 more. I did my kitchen, laundry room, one downstairs bathroom and small entry way. The coupon price didn't include sealing so that along with the extra service of sofa and ottoman cleaning came out to the extra $292, total of $400 altogether. They did let me know my sealing and upholstery cleaning options but since they were there and I didn't think I'd do it myself, plus I was already loving the results of their work, I asked them to do the sealing & upholstery cleaning. Can't remember how long it took altogether but I have to say they were super quick. Maybe an hour or hour and a half. I really can't stand dark grout lines and was so happy with the results. My tile looked brand new! There were just one or two spots that didn't come AS perfect as the rest.
Description of Work: Tile & grout cleaning and sealing, sofa and ottoman cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Scott L.
06/2016
5.0
carpet cleaners
  + -1 more
Outstanding job, very friendly service technician. Definitely recommend them
Description of Work: Cleaned all carpets and stairs. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Preston S.
06/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
First thing Ben did was pre-treat all the carpets with an enzyme prior to beginning the actual steam cleaning process. Then he layer out all his equipment and planned out his work. He put an extreme amount of effort into assuring the carpets were perfectly cleaned and every spot was removed. He did the same thing for the three sofa's. I'm amazed at the results. Everything is so clean and fresh now you can really tell the difference. I immediately went and changed out my AC filters and the house is so refreshingly clean. Thanks to Peace Frog and Ben Adams hard work. Preston
Description of Work: All carpets in a three bedroom house including two front rooms, living area, hallway, along with three sofa's as well. Ben Adams was the technician and did an outstanding job. He moved the sofa's and cleaned under them as well. We carefully reviewed the job details prior to his beginning the work and he did everything perfectly, professionally and was extremely thorough. I would highly recommend Peace Frog to anyone needing Carpets or any relative service that they offer. Great job! Preston

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$528

HELEN G.
05/2016
5.0
carpet cleaners
  + -1 more
Jason arrived right in the middle of the time frame given. He completed the job in just under an hour, as he predicted, and the carpets look brand new. The area rug is right at the front door. It had become very dull and brown-ish. Now the design and colors are clearly visible and I remember why I loved it in the first place. Before Jason left, I asked him about the state of the tile floors in the house. When we moved into this house a year ago, we inherited tile grout that refuses to remember its original light color.. Jason brought in some equipment to demonstrate how it could be cleaned up and we discussed the alternative which is to replace and seal the grout. We'll probably do that down the road. Peace Frog also cleaned our carpets in our previous house. They did a great job but I was especially impressed when the large area rug although beautifully clean, remained a bit wavy on the edges. They went the extra mile to make it right again. I was so impressed with their devotion to customer service.
Description of Work: Cleaned wall-to-wall carpets in two small rooms and one large room as well as an area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Rachel A.
05/2016
5.0
carpet cleaners
  + -1 more
As promised, the office called 30 minutes before the technician, Steve, arrived. Steve did a great job and was very professional. We have used Peace Frog before, and will use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Response from Peace Frog Specialty Cleaning
Thank you [Removed Member Name]! We will let Steve know how pleased you were with the work. Thank you again for choosing Peace Frog and thank you for taking the time to write a review! We look forward to serving you again in the future. -The Peace Frog Gang

Peter F.
05/2016
5.0
dryer vent cleaning
  + -1 more
The young guy they sent worked efficiently and he did a great job. I would recommend them to anyone.
Description of Work: They came out do a dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Peace Frog Specialty Cleaning
Happy to hear you were satisfied with your dryer vent cleaning! Thank you for taking time to write a review on your service. We hope to serve you again in the future! -The Peace Frog Gang

Thomas B.
05/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Micheal (technician) arrived on time and got straight to work. The whole process was easy and seamless. The apartment was reasonable clear and he moved a few small objects and worked around the larger ones and also mopped the stonework in the bathroom. Of the hassles involved in moving it is really appreciated when something goes smoothly and that was because of the professionalism of the tech. Highly recommended.
Description of Work: Steam cleaning of carpet and tile floor in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Peace Frog Specialty Cleaning
Thank you for your kind words [Member Name Removed]! We will definitely pass your message along to Michael. We greatly appreciate when our customers take the time to write reviews online and mention their technicians by name as do the technicians themselves. Happy to hear the service was everything you were expecting and that the process went smoothly. We look forward to serving you again in the future! Take care, The Peace Frog Gang

Rene D.
05/2016
5.0
carpet cleaners
  + -1 more
Mike does a great job. He arrives on time, is polite and answers our questions, and makes sure that he does a thorough job. He also does a good job of making sure that corners of woodwork and doors are well protected while he is working. We will be asking for him to continue cleaning our carpets in the future.
Description of Work: Mike cleaned three rooms and two hallways. He then treated the areas with Stainguard Carpet Protection Treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Peace Frog Specialty Cleaning
Hi [Member Name Removed]! Mike will definitely appreciate your kind words. He happens to be one of our senior technicians here at Peace Frog. Thank you so much for taking time out of your day to write a review. We look forward to serving you again in the future! Thank you, The Peace Frog Gang

Berdie V.
05/2016
5.0
carpet cleaners
  + -1 more
Jason was awesome. Carpet looked really nice after he was done with the job. He was also very professional.
Description of Work: Cleaned carpet in whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Sunil G.
04/2016
5.0
dryer vent cleaning
  + -1 more
They were great. They were super professional both when I called to set up the appointment and when they showed up to do the service. They were very punctual, courteous, they gave a very clear explanation of what they were going to do, and how much it would cost. Our dryer wasn't working great before the service, what they did had a positive effect and the dryer is now working good.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sunil G.
04/2016
5.0
dryer vent cleaning
  + -1 more
They were great. They were super professional both when I called to set up the appointment and when they showed up to do the service. They were very punctual, courteous, they gave a very clear explanation of what they were going to do, and how much it would cost. Our dryer wasn't working great before the service, what they did had a positive effect and the dryer is now working good.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Claudia C.
04/2016
5.0
carpet cleaners
  + -1 more
On the scheduled day, the company called and explained that Jason's truck was broken down and he was unable to come. They offered to send another technician or to have Jason come the next day at whatever time worked for me. I was a little upset having moved all the furniture and taken the door to the kennel, but they were so nice, and honest, about it. Jason called the next day and said kept me up to date on exact timing and showed up right on the minute. He and his co-worker worked fast and hard and had my two rooms cleaned in no time. They cleaned an extra area for no charge to make up for the inconvenience they had caused me the day before. Jason is excellent about explaining processes and explains what products they are using. He goes through the area first and makes sure he knows where there are spots or high traffic areas and pre-treats them. I'm very happy with Peace Frog and look forward to the other two cleanings on my contract.
Description of Work: The first time Peace Frog came was to a massive job on all my carpets, steam clean and seal the grout in my tile floors. It took hours and they were excellent and really thorough. Jason was the technician and explained to me that they have a service contract that includes three "two room" cleanings a year and includes discounts on other services.. So I purchased the contract at a very reasonable price. This was my first of three cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Peace Frog Specialty Cleaning
Thank you for understanding about mechanical failure. It happens at the least convenient time. I am thrilled to read that although we were unable to make the original appointment time, you were still happy with the service. We look forward to your continued patronage.

Elizabeth K C.
04/2016
5.0
carpet cleaners
  + -1 more
John R. was the technician who shampooed our carpet. He arrived precisely at 1:00pm as scheduled and introduced himself. After going over what needed to be done, he set up protectors for wall corners and got started. He pre-treated carpet, shampooed and finally added a protector to prevent soiling. At the end, he raked the entire area. John was very professional, very knowledgeable and very thorough. He shampooed three rooms - living, master and study, moving all furniture as he went along. Everything he moved was put back in its place, on foam blocks to prevent staining. Finally, he explained when I could expect carpet to be dry and when I could remove foam blocks. I am very happy with the work John R. did. He works at the Cedar Park location and I will definitely recommend Peace Frog!
Description of Work: Shampooed and protected three room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DONNA C.
03/2016
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
This Company is all about customer service! I called to schedule service for carpet, vent and tile. The representative was helpful and worked to get the best savings for the service. A few days later I called to change the service (we decided to replace the tile). Again, the representative was more than willing to make changes, she was pleasant and helpful. John G arrived on time, was friendly and extremely thorough. I love the fact that he did not spend a lot of time trying to upsell me. He asked if there was anything else he could do, and let me know that if I was not satisfied with the quality of work to call and it will be fixed. My vent is clean, my dryer works well, the carpets are clean. to top it off he gave me shoe covers and a PeaceFrog cup. If you want a great job, great service and a reasonable price call this co.
Description of Work: We had our dryer vent cleaned and carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brady B.
03/2016
2.0
carpet cleaners
  + -1 more
No longer a good company in my view. 3rd cleaning scheduled with them. This time they tried to switch pricing on me at the door for the area rug over the carpet which they have always cleaned in the past. My home is just 1294 sq ft. Their price +/- $280 (without discounts). As always I requested that they clean the olefin rug on top of the carpet, NOT the carpet underneath. This time they suddenly decided that would be $100 extra. No extra space to be cleaned, absurd to charge extra. Unlike a wool or cotton rug that may bleed or lose color, olefin is low cost and does not lose color. Irrational, inflexible and price switching is a dreadful business practice. I'll use another company from now on.
Description of Work: Carpet cleaning. They tried to switch price at the door, then did not deliver the service they committed to delivering.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$280

Response from Peace Frog Specialty Cleaning
We love and value our customers! We've been known to literally bend over backwards to accommodate reasonable and respectful request. However, this customer told one of the nicest and most honest men I have the pleasure to know and employ to... "F&#K You!" (while slamming the door in his face) after he didn't get what he demanded. It's unfortunate that the unhappiness and anger that people live with often "spill out" and affect others, especially when they do not get their way. I commend technician James Swinney for staying cool and operating with unwavering integrity. We do apologize that your previous technician's may have succumbed to your requests and cleaned your area rug for free, as this is clearly not company policy, nor was it documented on any of your previous invoices. Please note that at no time will any Peace Frog employee ever be expected to accept verbal abuse as this customer demonstrated. Upon being notified of the situation, I immediately instructed James to leave post haste. We are the highest rated carpet cleaning company on Angie's List in Central Texas, no threat (or promise) of writing a negative review will ever influence our principles or policies. With all these great reviews people often question if they are real, well they are!

Dax G.
03/2016
5.0
carpet cleaners
  + -1 more
It was awesome. I really was impressed with the punctuality and the vendor's refusal to try and upsale me on things. I thought we needed a pet treatment but he told me that in fact I did not ... i was shocked. :) I recommend using these guys.
Description of Work: We had the carpets cleaned throughout the house and the stairs too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

501 N Interstate 35, Austin, TX 78702

http://www.peacefrogcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Pressure Washing

FAQ

Peace Frog Specialty Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Peace Frog Specialty Cleaning accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Peace Frog Specialty Cleaning offers free project estimates.
Yes, Peace Frog Specialty Cleaning offers eco-friendly accreditations.
No, Peace Frog Specialty Cleaning does not offer a senior discount.
No, Peace Frog Specialty Cleaning does not offer emergency services.
No, Peace Frog Specialty Cleaning does not offer warranties.
Peace Frog Specialty Cleaning offers the following services: Carpet cleaning Austin TX, organic carpet cleaning, residential carpet, tile and grout cleaning, pet odor treatment, dryer vent cleaning, upholstery cleaning, area rug cleaning, commercial carpet, carpet protection, hardwood floor cleaning

Contact information

501 N Interstate 35, Austin, TX 78702

http://www.peacefrogcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed