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PC Doctors

Computer Repair, Internet Service, Computer Training

About us

Additional contact name - Dean Bernhard.

Business highlights

35 years of trusted experience

Services we offer

Computer repair, setup, hardware/software purchase, technical, & troubleshooting advice, hardware/software install & upgrade, business network install & support, home network setup & support, internet & email connections, one-on-one training, web development & hosting & automatic offsite backup systems.

Amenities

Senior Discount

yes

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.3
professionalism
4.7
responsiveness
4.3
punctuality
4.7
Showing 1-3 of 3 reviews

Paul M.
09/2008
2.0
computer repair
  + -1 more
I called to get my Task Manager restored and because my internet response times kept getting longer. After restoring the Task Manager he did a couple pings and not much else. I thought he would have some suggestions about browser optimization and he didn't. I also thought he would check to see if my security program was affecting performance but he didn't. All in all he seemed to have a very limited repertoire of things to try, and he did not improve my internet performance at all. It was not worth $238 at all. I would absolutely NEVER use this company again.
Description of Work: He Googled the error message I received when trying to open the Task Manager and found a fix, which entailed opening the registers and flipping a bit from 0 to 1. He checked my internet connection by doing a few pings.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$238.13

BRUCE & CATHRYN M.
03/2008
4.0
computer repair
  + -1 more
I took my PC in on a Friday and talked to Jason. I showed him the errors that came up and he knew exactly what was going on. It was my hard drive. He worked on it most of that day and installed a new larger hard drive I asked for, pulled info off my old hard drive that I hadn't gotten backed up and got it onto the new hard drive. I went and picked it up that afternoon. He charged less than the normal amount for getting the info off the old hard drive because it was easy to retrieve. The next day we downloaded our Norton acct. off the web and the computer went into a loop of the 3 start up pages, we did a restore and it just didn't work. I had to take it back Monday, and Jason had to redo everything he did the last Friday. But, he didn't charge us anymore, and now it seems to be fine!
Description of Work: The hard drive went out in my 4 year old HP desk top computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sylvia O.
09/2007
5.0
computer repair
  + -1 more
I was a walk in and he was very friendly and helpful. He didn t charge me because I had already taken out the memory cards and by then the coffee had dried. I would highly recommend them to other computer owners.
Description of Work: I spilled coffee on my laptop. They opened it up and cleaned it for me. The work was done at the shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    8023 Burnet Rd Ste C, Austin, TX 78757

    www.pcdoctorsinfo.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Internet Service,
    Computer Training

    FAQ

    PC Doctors is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    No, PC Doctors does not offer free project estimates.
    No, PC Doctors does not offer eco-friendly accreditations.
    No, PC Doctors does not offer a senior discount.
    No, PC Doctors does not offer emergency services.
    No, PC Doctors does not offer warranties.
    PC Doctors offers the following services: Computer repair, setup, hardware/software purchase, technical, & troubleshooting advice, hardware/software install & upgrade, business network install & support, home network setup & support, internet & email connections, one-on-one training, web development & hosting & automatic offsite backup systems.

    Contact information

    8023 Burnet Rd Ste C, Austin, TX 78757

    www.pcdoctorsinfo.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM