Payless Insulation

Insulation

About us

13-Time Service Award Winner! Since 1979, Payless Insulation has provided the best insulation products and installation to Austin and the surrounding areas. Our highly trained technicians are on-time, perform with minimal disruption and go to great lengths to protect your belongings and leave the site clean.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Insulation Installation & Repairs - Home Attic, Walls, & Floors. Noise Reduction & Acoustical Finish.

Services we don't offer

Foam, Foil, Rockwool.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.839 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 39 reviews

Jane B.
01/2024
5.0
insulation
  + -1 more
Finished in two day, very nice job and did a great job of cleaning up after
Description of Work: prayed 2" of foam insulation under the house and studio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Holli O.
07/2023
5.0
insulation
  + -1 more
Professional and quick service, we noticed a big difference immediately!
Description of Work: Installed insulation in attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

JAY V.
11/2021
5.0
insulation
  + -1 more
Given that it is November, I anticipated they would have a long waiting list. Not so. They got back to me very promptly and had an opening in their schedule in a few days. They provided an estimate and the job was scheduled and completed less than a week later. They estimated the attic insulation averaged R18 and suggested adding at least R20. The cost was based on square footage of the house and $1 (or so) per square foot for fiberglass. Note: they said cellulose is a bit cheaper (and maybe a bit better) so if you can go that route, it's probably the better choice.
Description of Work: Add insulation to the attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

suzi S.
10/2019
5.0
insulation
  + -1 more
We were short about 8 feet when finishing the job, the company owner/manager met me there on a Saturday afternoon late so that we could finish up the job that day. Now that is customer service!
Description of Work: Insulating the ceiling to buffer sound from a tenant above

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

JILL M.
10/2019
5.0
insulation
  + -1 more
We had very little insulation in our house attic when we purchased the home. Payless did a great job, and it was done in a day.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

JERRY S.
10/2019
5.0
insulation
  + -1 more
Great! Payless always arrives on time and does the job promised.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

JIM J.
10/2019
5.0
insulation
  + -1 more
On time and on budget. Excellent customer service from all aspects and very competitive pricing.
Description of Work: Whole house insulation of a 100 year old home
Rating CategoryRating out of 5
Yes, I recommend this pro

JERRY R.
10/2019
5.0
insulation
  + -1 more
Job went very well, including cleanup at the end of the job. This insulation takes time to dry but it is worth every penny. Our 6000 sq.ft warehouse stays very cool and our electric bill at our business is lower than at my house. Great product.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,758

AARON J.
10/2019
5.0
insulation
  + -1 more
The work they did was awesome. They were quick and very thorough. I highly recommend them for your next project.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

MEL S.
10/2019
5.0
insulation
  + -1 more
The crew was very couteous, arrived early for scheduled appointment, they insulated my customers attic, finished in a timely manner, and did a thorough clean up when all done, this is an awesome company and very fair priced...
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONICA G.
10/2019
5.0
insulation
  + -1 more
I was pleased with the quality of the material and the work performed. For a reasonable price, I was able to have a portion of the attic and the outside walls to our bedrooms insulated on our 1950's home.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg L.
10/2019
5.0
energy audit
  + -1 more
Great from estimate to finish of job.
Description of Work: Outside Wall and Attic Installation Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

WADE N.
10/2019
5.0
insulation
  + -1 more
Very professional from the top down and in all aspects. Exceeded our expectations. Highly recommended and would use them again. Thank you Payless Insulation!
Description of Work: Insulated the attic.
Rating CategoryRating out of 5
Yes, I recommend this pro

DAVID O.
10/2019
5.0
insulation
  + -1 more
Went well. Fair price, they did a good job as far as I can tell.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

CARRIE P.
10/2019
5.0
insulation
  + -1 more
Estimate was good. Services performed as stated and with courteous staff. Blown in insulation can be a mess but they were conscientious about cleanup.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Amir D.
12/2018
5.0
insulation
  + -1 more
They installed insulation on a house we were selling and passed it passed inspection and sold.
Description of Work: Install Insulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Savannah D.
12/2018
5.0
insulation
  + -1 more
It was fine. They were on time. Highly recommend.
Description of Work: Attic insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
11/2018
5.0
insulation
  + -1 more
They did a great job. Communication was very good and I would definitely use them again. I would highly recommend them.
Description of Work: They sucked out some dirty insulation and put in some new insulation in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

janet M.
11/2018
1.0
insulation
  + -1 more
The driver ran into my car. He apologized. I called the supervisor. He came, heard the story. He left their insurance. I called their adjuster to look at the car. She agreed it was clear my car was hit from the side, also she said this company had three other driver claims against it. THEN she called and said the driver had written a letter saying I pulled out of my driveway, backed up around the cul-de-sac and hit their truck. The manager came to my house and yelled at me for calling their insurance. My partner had to ask him not to yell at me. He finally said he'd at least send the deductible so I could pay for my car to be repaired. That was months ago. I've called and emailed several times, but no response. I paid. I did what I was to do, but this has cost me a lot. DO NOT USE THIS COMPANY. THEY LIE AND ARE DISHONORABLE.
Description of Work: cellulose insulation

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Sheldon A.
06/2015
5.0
insulation
  + -1 more
The company is AWESOME.....Neal is great to work with!
Description of Work: Installed Celos insulation in the attic and walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Scott D.
11/2014
5.0
insulation
  + -1 more
Because this was a rental home at the time, I had to do most of the communication over the phone. Neil was great in meeting up with me for an estimate when I did get to Austin, and he explained everything very well. When I finally decided to pull the trigger, they were quick to schedule. I wasn't present for installation, but I had no complaints from the person I had meet them at the house. They got the job done properly and quickly without making a mess. I have a thermostat that logs temperatures in the house, and within the week there was a profound difference in how often the AC would come on! The insulation I would definitely recommend Payless Insulation for any insulation needs. They are quick, professional, courteous and reasonably priced.
Description of Work: I contacted Payless Insulation to help shore up the meager 6 inches of rock wool in the attic of my almost 30 year old home. I spoke with Neil, and he was very responsive and informative. He went over the options, and we settled on a plan. We would add enough blown-in insulation to bring the R-value to thirty-something (I can't remember now), install baffles for the ridge vents, and tie back loose insulation on the knee walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

George S.
01/2014
5.0
insulation
  + -1 more
We had siding replaced some years ago and found that there was no insulation in the exterior walls. We contacted Payless and they gave me an estimate to blow in cellulose insulation from the inside. They were very certain to make sure we knew about how many holes were going to be made to the drywall and cabinet backs and they worked diligently to minimize the mess. Since we were repairing/replacing drywall and painting throughout the home (and had already moved out), it was not an issue for us. It's important to note that the work did not include the drywall repairs (we did that separately). The house looks beautiful and is much better protected against the elements, fire and sounds/scents from the outside. The work went very smoothly and they kept in touch with us through the whole process. We definitely recommend them for your insulation needs.
Description of Work: Blew in cellulose insulation inside exterior walls of my two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

PJ C.
09/2013
5.0
insulation
  + -1 more
. Payless insulation is an excellent company to do business with. I added R48 cellouse insulation to a 1300 square foot attic and insulation for the attic hatch. The job went very well. I worked with Nate and Neil. Both have integrity and are easy to work with. The payless crew was very cordial and prepared the area well to prevent any mess. The insulation crew was very diligent and took alot of pride in their work. When I meet the crew I was very confident in their ability. One of the installer said genuinely told me he wanted to do good a job on my attic. The quality of cellouse is excellent. It is much heavier than I thought. One bag weighs about 35 lbs. I pick one bag of cellouse and was surprise about how heavy and dense it is. It is hard to tell in reviews until you actually touch it and carry a bag. The crew arrived on time and was pleasure to work. This is the best contractor I have worked with. I have already recommended Payless to several people. Payless was very good at returning my calls and emails and was very responsive to my questions even after my job was done. I would absolutely use them again. Thanks Nate and Neil. Your crew did a wonderful job.
Description of Work: Added cellouse insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Payless Insulation
(member name removed), we do appreciate your business and thrilled all went so well. Thank you for your excellent feedback and please do not hesitate to contact us again.

Tom H.
07/2013
5.0
insulation
  + -1 more
I was very pleased with Payless. Everything from the initial contact, quote and finally work went very easy and smooth. The crew arrived on time and the work was completed professionally with no issue the entire day.
Description of Work: Payless added blown in cellulose installation in my attic space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Charles M.
04/2013
5.0
insulation
  + -1 more
We had an excellent experience with Payless Insulation. Our new house seemed cold, therefore we contacted Payless Insuation and they determined that we lacked any insulation. They sent a team out and completed the entire house within three days. They drilled three small holes between the studs and pumped in insulation. The workers were great - professional, friendly and knew what they were doing. Company managers visited the work each day. We had a strange situation with the ceiling, because it was impossible to reach from our attic. Payless Insulation developed a plan and were able to put as much insulation as possible in the ceiling from below. They cleaned up at the end of the day and overall were very nice. We did not look at other companies, because of their high Angie's List rating, so I cannot comment on the price.
Description of Work: Insulation was pumped into our walls and ceiling and was sprayed under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Payless Insulation
We are super psyched that the project went so well!! Thank you for your business, we do appreciate your feedback as well as your business!
    • 1(current)
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Contact information

3101 Longhorn Blvd, Austin, TX 78758

http://www.paylessinsulation.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insulation

FAQ

Payless Insulation is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Payless Insulation accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Payless Insulation offers free project estimates.
Yes, Payless Insulation offers eco-friendly accreditations.
No, Payless Insulation does not offer a senior discount.
Yes, Payless Insulation offers emergency services.
Yes, Payless Insulation offers warranties.
Payless Insulation offers the following services: Insulation Installation & Repairs - Home Attic, Walls, & Floors. Noise Reduction & Acoustical Finish.
Foam, Foil, Rockwool.

Contact information

3101 Longhorn Blvd, Austin, TX 78758

http://www.paylessinsulation.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM