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Paradigm Glass

Glass and Mirrors, Windows, Doors,

About us

Paradigm Glass is a small family owned business. We work with many contractors and custom home builders as well as homeowners in Austin and the surrounding areas.

Business highlights

Emergency Services Offered

Services we offer

Frameless and Framed Shower Enclosures, Window Repairs and Replacements, Mirrors, Tabletops, Decorative and Stained Glass Repairs, and Commercial build outs, all things glass.

Services we don't offer

Auto Glass

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-17 of 17 reviews

Carol K.
09/2015
5.0
glass repair
  + -1 more
They are absolutely upstanding. There was an error made in the size of the glass door and the position of a towel bar and they are standing behind it and they are redoing the whole thing; and it cost them. They absolutely stand behind their work. There could be a little better communication within the company, but I think that was a matter of trying to train a new employee, but the owner is standing behind it. They gave me a $300 discount.
Description of Work: I used Paradigm Glass. They did an installation at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Laura D.
12/2014
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L.
08/2014
5.0
glass repair
  + -1 more
Just as I ordered.
Description of Work: Provide tempered glass for my desk top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ronald C.
07/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced window next to front door. Looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

STEVE F.
07/2014
2.0
glass repair
  + -1 more
unknown
Description of Work: I'm in the process of "prettying-up" my 15 year old home before putting it up for sale. One of the renovations needed was a stall shower door/frame replacement. I selected Paradigm Glass from 4 bidders because the owner, Kory Harris, was knowledgeable, punctual, answered all my questions in person and then more I asked via email, and he provided a very competitive quote. Unfortunately, that's all the good I can say about Paradigm. When the installers arrived they appeared to be very hurried and rushed through everything they did. Their workmanship was poor and very sloppy. I am particularly upset that the new frame was not positioned (or wide enough) to cover the screw holes in the cultured marble wall of the shower where the old frame was mounted. |

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$470

David W.
06/2014
5.0
glass repair
  + -1 more
Kory was very helpful in identifying solutions for a glass shower enclosure. His installation crew was professional and courteous in the performance of the project. i am very satisfied with the quality of the work and the resulting glass product installed.
Description of Work: offer creative alternatives for a difficult shower enclosure installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane G.
06/2014
5.0
glass repair
  + -1 more
unknown
Description of Work: They installed a glass shower and bathroom mirrors. They did what they said, when they said. We will definitely use them again if the need arises. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Paradigm Glass
[member name removed], Thank you for taking time out of your schedule to leave me a review. It was a pleasure working for you and please give us a call in the future if you ever need our services again. Thank you! Kory Harris Paradigm Glass

Jeffrey G.
06/2014
4.0
glass repair
  + -1 more
unknown
Description of Work: Installed framed glass shower enclosure. All in all went well. Had some issues meeting the original installation date. Apparently the supplier they buy from is in Dallas and my enclosure was lost or misplaced once it got here. But, as soon as it arrived they were out there within a few days to knock out the installation. The two guys that did the installation were quick and professional. They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Paradigm Glass
[member name removed], Thank you for your review and your patience while my vendor corrected the issue. We look forward to serving you in the future. Kory Harris Paradigm Glass

Terrie T.
06/2014
5.0
glass repair
  + -1 more
I liked Paradigm a lot. I am considering using them again in my upcoming project. They were personable, prompt and efficient.
Description of Work: I used Paradigm for shower door installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Paul M.
06/2014
5.0
glass repair
  + -1 more
unknown
Description of Work: Replaced a glass that was broken on my back porch. Installer did excellent job. Will use again in the future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Garland C.
06/2014
5.0
doors, replacement windows
  + 0 more
Well. The outer pane of the door was shattered. Corey came over to measure and ordered the replacement. When the replacement came in, they had sent the wrong one. When the right replacement came in, Hans was there the next day and did an excellent job of removing the old and installing the new. He was efficient, neat and cleaned up everything before he left. I could not have asked for a better resolution to the problem. I would recommend them to everyone and will use them again should I have another problem or want to redo areas of my house.
Description of Work: Replaced a double pane door which had been shattered by a stone thrown by the lawn mower.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Paradigm Glass
[member name removed], Thank you for taking the time to leave me a review. We appreciate your business and look forward to serving you in the future. Thank you! Kory Harris Paradigm Glass

Paul T.
06/2014
5.0
glass repair, replacement windows
  + 0 more
Excellent work. Workers were knowledgable, polite, and prompt. Work was completed in timeframe expected.
Description of Work: Frameless shower enclosure and replaced part of bathroom window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Sulinda M.
02/2014
5.0
glass repair
  + -1 more
They arrived on time for the appointment for the extimate. The cost for such a complicated job was reasonable. When they came back to do the job, they were punctual, put up the glass exactly as needed, and cleaned up afterward. I am a contractor and have used them quite a few times over the last few years and they beat the other glass companies hands down.
Description of Work: Removed broken wall mirrors that covered a bathroom wall in a mosaic pattern

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ASHLEY K.
10/2013
5.0
glass repair
  + -1 more
It looks perfect!!!!!!! So happy with the result! I used a groupon ($99 for $300 worth) and sometimes am unsure about using groupons for services like this, but I did my research and saw that Paradigm glass had good reviews here on Angie's list, and they did not disappoint for sure! I would highly recommend them. A++
Description of Work: Clear (approx 74 X 27 inch) glass shower door installation with oil brush bronze handle & hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Maryam Y.
05/2013
5.0
glass repair
  + -1 more
Paradigm glass was recommended to us by two different neighbors who had previously used their services. We needed some glass tops for our two dining tables, and our son's desk, bedside table, and dresser. The pattern of one of the dining room tables was very unique and difficult. We had met with a representative of another company, but the quote offered by Paradigm glass was more reasonable. We met with the representatives of Paradigm Glass on three different occasions. They were punctual each time, Kory (the owner) even waited outside my house for more than 30 minutes, as i was running late and stock in traffic for one of the visits. During the initial visit, we discussed different options for the glasses and patterns, and were emailed written estimates. The work was done in a timely manner, though the difficult pattern took more time. We have been very happy with the quality of the work they have done, and the professionalism of Kory and his employees.
Description of Work: custom made table glass tops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Gay P.
10/2012
5.0
glass repair, replacement windows
  + 0 more
Kory was very cordial and professional. The two man crew did not know that Kory said they would be arriving between 11:30 and 12:30 so I called cell at when they did not show and was told that the truck was out of commission and that they would be right over. The morning jobs were apparently slowed by not having a truck to haul the glass. I wish they had taken the time to clean the glass after installing so I could see how beautiful it looked without having to clean it first. Kory coordinated well with the the remodeling contractor from Pro-Service.
Description of Work: Had a frame-less glass shower enclosure installed after new tile etc was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,814

Douglas M.
02/2012
5.0
glass repair, replacement windows
  + 0 more
Kory and Efrain were on-time and ready to do the work. They were here a total of about an hour and a half getting the shower installed, cleaned, and sealed.
Description of Work: Hired Kory and Efrain to install a frameless glass shower in my master bathroom. They came out promptly and measured everything to get a quote, and they spent the time to understand exactly what I was looking for. They provided a quote within 24 hours and gave me options on what I could do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    9603 Saunders Lane Unit B-2, Austin, TX 78758

    www.ParadigmGlass.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Doors,
    Screen repair

    FAQ

    Paradigm Glass is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Paradigm Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Paradigm Glass offers free project estimates.
    No, Paradigm Glass does not offer eco-friendly accreditations.
    No, Paradigm Glass does not offer a senior discount.
    Yes, Paradigm Glass offers emergency services.
    Yes, Paradigm Glass offers warranties.
    Paradigm Glass offers the following services: Frameless and Framed Shower Enclosures, Window Repairs and Replacements, Mirrors, Tabletops, Decorative and Stained Glass Repairs, and Commercial build outs, all things glass.
    Auto Glass

    Contact information

    9603 Saunders Lane Unit B-2, Austin, TX 78758

    www.ParadigmGlass.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM